Know Before You Go
We can’t wait to see you at PNC Bank Arts Center! Here’s what to expect when you visit us:
Coming to a show? Here's a few things to know before you go!
Times are all approximate. The show information below is always subject to change.
- Tickets are available at: https://livemu.sc/3Nsd0xu
- Upgrades are available at: https://livemu.sc/3N6607X
- Venue policies can be found here: https://livemu.sc/3Pa6MmT
- A clear bag policy is in place. We will allow CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed. Any bags that do not meet our guidelines must be returned to your vehicle.
- All events are mobile entry only. Please download your tickets to your phone using the Live Nation app at home before driving to the venue. Previously delivered hard/paper tickets will also be honored. Get more info at livenation.com/venuemobileticketing
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Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
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Purchase tickets for a group? Arriving separately? Transfer tickets directly to friends and family using the Live Nation App. To expedite entry, we recommend doing this prior to arriving at the event.
- Due to large crowds and high traffic, be sure to leave early and give yourself plenty of time at the venue. Increase your phone screen brightness to assist with scanning.
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- All points of sale will only accept credit or debit. In the event you are not carrying a credit or debit card, staff will be available on-site at the Cash to Card conversion will be under the wooden pavilion in the main plaza to exchange dollar for dollar, without any service fees.
- ONLY small clutches, wristlets, or fanny packs no bigger than 6x9” OR clear plastic bags NO BIGGER than 12"x6"x12” will be allowed inside
- Cameras – nonprofessional only, no detachable lenses
- Food – in a clear, 1-gallon ziplock bag
- Water – an empty water bottle OR up to 1 gallon of water in a factory sealed bottle is permitted
- Diaper bags are okay to bring but will be thoroughly searched. Please use the ADA entrance.
Items listed are subject to change or vary on show day
- Weapons of any kind - knives, guns, mace, pepper gas or any other item deemed a potential weapon.
- Alcohol
- Illegal drugs/substances
- All bags larger than 12” x 6” x 12”, and bags larger than 6”x 9” that are not clear.
- Professional cameras with detachable lenses or cameras with lenses that extend 1" or more
- Glass, metal, cans (regardless of contents)
- Hard/soft coolers
- Average sized bags/backpacks
- Pop-up tents
- Laser pointers
- Animals (except ADA approved service animals)
- Fireworks or other incendiary devices
- iPads/tablets
- Selfie sticks
- Any other item that may pose a threat to other guests, staff or performers.
- Spiked rings or collars
- Go-Pros
- Strollers are NOT permitted on the lawn.
Items listed are subject to change or vary on show day
Re-EntryRe-Entry is not permitted at PNC Bank Arts Center. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.
116 Garden State Pkwy, Holmdel, NJ 07733
Take NJ Transit to Aberdeen/Matawan station. PNC BANK ARTS CENTER runs shuttles from there to the venue for every Live Nation concert. More info on NJ Transit available here: https://www.njtransit.com/
Day of Show Parking
Accessible Parking is located to the right of the main gates. Let the parking staff know that you need accessible parking and they will direct you to this lot. You need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking, please park in the general lots.
Premium Parking is available for purchase in advance on www.livenation.com. Premium parking is the closest you can get to the venue. Subject to availability, Premium Parking is also sold at the venue on the day of a show. Ancillary parking lots are available (for free). Parking staff will direct you.
Parking is first come-first served. No saving of parking spaces is permitted.
There is no overnight parking permitted at the venue unless absolutely necessary.
Permitted in the lots for 21 and over for ALL SHOWS
We are committed to creating a SAFE environment that is fan friendly for all of our guests to enjoy. For most fans, tailgating is a time for enjoying the company of friends and family. For your SAFETY and the enjoyment of all, we ask that you please help by observing these tailgating guidelines:
- PNC Bank Arts Center parking lots are reserved for concert patrons only.
- Occupy only ONE parking space per vehicle. Guests must tailgate in front of or behind their vehicle only. Tailgating at your vehicle should not interfere with the normal traffic flow. Nor should it interfere with other patrons.
- Please be aware of your surroundings and make note of where you are parked. Please be careful and mindful of all vehicle traffic while in the parking lot especially while your row is being parked.
- All tailgating activities must be conducted in accordance New Jersey State law. Underage drinking is prohibited by law and minors in possession will be addressed aggressively by NJ State Police.
We have Paid Parking Lots close to the Venue (available for purchase for each event) and Free Parking lots with shuttle service from those farther lots to the front of the venue. There is also a shuttle that goes to and from the Aberdeen/Matawan train station which starts once doors open for your show. Shuttles will continue running back and forth until 30 minutes after the show ends. It's a 10 min drive one way, so account for it taking about 20 mins to go and come back.
Ride Share & Pickup
Ride Share/Pickup/Drop off is in Lot #10.
2023 Season Box Office Hours are Tuesdays and Thursdays from 12pm-6pm and Show Days from 12pm-8pm.
Check our lost and found at the link below:
https://pncbankarts.app.pixithq.com/public/#!/pnc-bank-arts-center-holmdel
Please note items not picked up within 30 days will be discarded.
One of the ways we’ve worked to make that happen is by collaborating with top chefs and brands around the country to bring new food concepts to you.
We’d love for you to experience what we’ve worked on and welcome you to have dinner with us at your next show. WHICH WILL YOU CHOOSE?
FAQs
FAQ
**Set times are subject to change
Box Office: 12:00PM
Lots Open: 4:00
VIP Club: 6:00
Gates: 6:00
Show Time: 7:00
Jeremih: 7:00 PM - 7:30 PM
Busta Rhymes: 7:45 PM - 8:30 PM
50 Cent: 9:00 PM - 10:30 PM
116 Garden State Pkwy, Holmdel, NJ 07733
Animals – ServiceService animals are permitted inside the venue during events. Only registered working animals are permitted.
Like many venues and other large places of assembly, PNC Bank Arts Center has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. PNC Bank Arts Center's policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.
PNC Bank Arts Center requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods
Bag PolicyAll bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Please note that we we require either a clear plastic, vinyl, or pvc bag (maximum size 12" x 6" x 12") OR small clutch bags that don't need to be clear (maximum size 6" x 9")
Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.
Cancellation PolicyCancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Cell PhonesGenerally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.
ChildrenAll of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. Children 3 and older do require a ticket.
Join us for an unforgettable night at PNC Bank Arts Cenyer and be a responsible fan by taking part in Jack Daniel’s designated driver program. Stop by guest services to pick up a special poker chip from Jack Daniel’s. Enjoy the show while ensuring everyone’s safety on the road!
Please visit our Guest Services information booth for more information and to sign up!
Fast LaneSkip the lines and enter with less hassle. Present this voucher at the Fast Lane Gate located at the Main Entrance along with your event ticket for easier entry and skip the public lines. Each patron must have their own fast lane voucher and concert ticket.
Guests with DisabilitiesPNC Bank Arts Center strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.
- Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
- Day of Show Parking- Accessible Parking is located in both the west and east parking lots in front of the Premier Parking lot. Let the parking staff know that you need accessible parking and they will direct you to this lot.
- Accessible Stations- if you have questions or need assistance please visit our Guest Services information booth, located in the middle of the ticket gates for help answering questions related to seating or other accommodations.
- Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
- Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call (732) 203-2500 to arrange for an interpreter for your visit.
- Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.
Lawn chairs are available for rental at the top of the lawn seating area. No Outside Lawn Chairs Are Permitted Into The Venue.
Lawn Policy
The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes.
Guests are permitted to bring in One (1) factory-sealed bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles & refillable plastic water bottles are permitted. Camelbacks are not permitted. One (1) clear gallon-sized bag for snacks is permitted. There will be a wide variety of dinner and beverage options available for purchase on-site.
Water refill stations are available at the North and South Plazas.
Public TransportationTake NJ Transit to Aberdeen/Matawan station. PNC BANK ARTS CENTER runs shuttles from there to the venue for every Live Nation concert. More info on NJ Transit available here: https://www.njtransit.com/
Re-Entry is not permitted at PNC Bank Arts Center. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.
PNC Bank Arts Center. participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.
Please note our seating has odd numbers on one side of the theatre and even on the other side , ex: if your ticket is seat 105, the seats next to you will be 103 and 107.
WeatherAll shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
https://www.facebook.com/PNCARTSCENTER
https://www.instagram.com/pncartscenter/
https://twitter.com/PNCArtsCenter
An event may be delayed, postponed, or canceled depending on the severity of the weather expected.
Will call tickets are available for pickup at the box office located next to the Main Gates. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.
If tickets or passes are being left for you, they will only be left at the main gate box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to the time gates open so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.
Experience the VIP lifestyle at PNC Bank Arts Center with Season Tickets: amazing seats, premium parking, VIP Club access, and personalized service can all be yours. Whether you’re looking for an unforgettable outing with friends or family, new ways to entertain clients or reward your team at the office, we have a season ticket package that will exceed your expectations and make your concert experience extraordinary.
Benefits Include:
- Premium Concert Seats
- VIP Parking (closest to the venue)
- VIP Club Access
- Private Venue Entrance
- Private Restrooms
- Additional Ticket Opportunities To Other Live Nation concert events in New Jersey
- Dedicated customer service staff
Don’t miss your chance to become a Season Ticket holder!
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Legendary Venue, Epic Private Events!
Featuring outdoor setting and soaring views, PNC Bank Arts Center is the perfect location for your next conference, corporate event, fundraiser, private concert or graduation. With access to the world’s greatest musical entertainment, state-of-the-art lighting and sound, custom menus and mixology, our talented staff handles every detail, so you don’t have to. Accommodating up to 16,800 guests, this unique venue will exceed expectations.
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
PNC Bank Arts Center
- Phone
- 212.837.2421
- pncbankacevents@livenation.com
- Address
- 116 Garden State Pkwy.