Know Before You Go
We can’t wait to see you at The Dome at Toyota Oakdale Theatre! Here’s what to expect when you visit us:
Coming to a show? Here's a few things to know before you go!
Check back here closer to your show date for gate times!
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
All concession, bar and ticket sales, once in the venue, will only accept credit or debit cards. Cashless payments are encouraged for ticket purchases at the box office. Cash to card conversion will be available inside the venue, dollar for dollar, without any service fees.
Toyota Oakdale Theatre
The entrance is located at 95 S Turnpike Road. Do not enter on Cook Hill Road, this is an exit only. Please respect the local neighborhoods and refrain from pulling into residential areas including private streets and driveways.
The Hartford HealthCare Box Office is located in the main lobby of the theatre entrance and is open Tuesday and Thursday 12PM - 5PM and shows days 2 hours prior to doors. Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so, are void and therefore not valid for entry. We recommend purchasing tickets directly via our box office, Ticketmaster or Live Nation only.
Where Do I Park?
Premier Parking is located in the lot closest to the main entrance of the facility for an additional charge. Premier Parking may be purchased in advance at all points of sale or day of show upon entrance to the parking lots pending availability, credit/debit/mobile pay only. Additional parking at no added cost is available at the back of the main parking lot. Accessible Parking is located adjacent to the main entrance. To provide ADA Accessible parking to our guests who need it, we require guests to display a valid ADA Accessible hangtag or license plate. The owner of the placard must be in the vehicle and ready to provide proof of ownership. This includes a photo ID and signature to match. ADA parking is limited and available on a first come first served basis.
Where is Will Call?
Will Call is open during regular business hours and on event nights. Any unclaimed Will Call tickets will be brought to the Administrative Offices for latecomers. Picture ID is required for all tickets picked up from Will Call. However, if you will not be arriving with other members of your party, please plan to secure your tickets in advance, as the Hartford HealthCare Box Office can not accept tickets to be left at Will Call for someone arriving late.
Is There Food at the Venue?
The theater offers a variety of traditional items at our concessions stands. We also have a full bar with beer, wine, and select mixers for adults 21 years and older. Picture ID is required for the purchase of alcoholic beverages. Concessions items are credit/debit only.
Can I Smoke?
This is a non-smoking facility. A smoking area is located outside of the lobby for attendees.
Is the Venue Accessible?
Theater and all facilities are fully ADA accessible. Elevator access to all levels of the facility. Special seating is available for patrons with mobility impairments, visual impairments and hearing impairments. Infra-red hearing devices are available for all shows free of charge (ID required) at the administrative offices. Please reach out to email@example.com with any questions or concerns.
Can I Rent The Dome at Toyota Oakdale Theatre?
This legendary venue is the perfect location to host your next corporate event, private concert, wedding, reception or business meeting. Accommodating from 25 to 4,800 guests, our talented staff handles every detail, so you don’t have to! Book today!