Leon Bridges

Live Oak Bank Pavilion

Chiiild

Lake Street Dive

Allison Russell

Live Oak Bank Pavilion At Riverfront Park is located at 10 Cowan Street, Wilmington NC 48401.

Address

Live Oak Bank Pavilion offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

Alcohol

All Access passes or Backstage Passes are not available for purchase. Visit <a href="http://www.livenation.com" target="_blank" rel="noopener">www.livenation.com</a> to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

All Access Passes

Service animals are permitted inside the venue during events. Only registered working animals are permitted.

Animals- Service

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

Bag Inspections

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Banners and Signs

Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office at Live Oak Bank Pavilion Riverfront will be open on-day-of-show only. If you&rsquo;d like to purchase tickets, please visit us at <a class="c-link" href="http://www.livenation.com/" target="_blank" rel="noopener noreferrer" data-stringify-link="http://www.livenation.com" data-sk="tooltip_parent">www.livenation.com</a>.&nbsp;If you&rsquo;re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at&nbsp;<a class="c-link" href="http://www.livenation.com/refund" target="_blank" rel="noopener noreferrer" data-stringify-link="http://www.livenation.com/refund" data-sk="tooltip_parent">www.livenation.com/refund</a> for more information. We look forward to seeing you at our next show at Riverfront Park Amphitheater.

Box Office

SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Camera Policy

The venue does not allow camping or overnight parking of any kind.&nbsp;

Camping

Cancellations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Cancellation Policy

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

Cell Phones

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

Children

Live Oak Bank Pavilion does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Conceal and Carry

Riverfront Park Amphitheater offers a wide variety of concession options throughout the venue.

Concessions

Venue Email - riverfrontparkamp@livenation.comVenue Address - 10 Cowan Street, Wilmington NC 28401

Contact Information

All main concession stands take Visa/ MasterCard / Discover and American Express. Smaller stands and portable concessions may be cash only. See ATM's for locations on site. All merchandise stands take all major credit cards.

Credit / Debit Cards

Guests are permitted to bring in One (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Refillable plastic water bottles are permitted. Camelbacks and Aluminum bottles are not permitted.

Drinking Water

In the event of an emergency while on site- Live Oak Bank Pavilion At Riverfront Park has trained paramedics to assist with any medical issues. First aid is located at the South entry gate, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues.In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days:Facebook: <a title="Facebook" href="http://www.facebook.com/LiveOakBankPav" target="_blank" rel="noopener">www.facebook.com/LiveOakBankPav</a>Twitter: <a href="https://twitter.com/liveoakbankpav">https://twitter.com/liveoakbankpav</a>Instagram: <a href="https://www.instagram.com/LiveOakBankPav/">https://www.instagram.com/LiveOakBankPav/</a>

Emergency

The venue begins hiring for each season in early March. If you are interested in working for the venue please visit:<a title="Careers" href="http://www.livenationentertainment.com/careers/seasonal/" target="_blank" rel="noopener">https://www.livenationentertainment.com/careers/</a>

Employment Opportunities

There are a total of two entrance to the facility the main entrance is on Nutt Street and the VIP Club has a separate entry gate located off of Cowan Street. All guests using this gate must be VIP clients and have the appropriate ticket.

Entrance Gates

A complete listing of events can be found at <a href="https://www.livenation.com/venue/KovZ917A0DZ">https://www.livenation.com/venue/KovZ917A0DZ</a>&nbsp;

Event Listing

If you need assistance while at an event please visit our guest services area located in the north plaza.&nbsp;&nbsp;

Fan Assistance

Live Oak Bank Pavilion&nbsp;will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist&rsquo;s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Fan Mail

Gate times vary, but are usually one hour&nbsp;prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Gate Times

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement.

Guest Conduct

We strive to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.<ul><li>Ticketing- ADA tickets can be purchased online via&nbsp;<a href="http://www.livenation.com/">www.livenation.com</a>. You do not need to call the box office to place an order as all of our accessible tickets are available through <a href="http://www.livenation.com">www.livenation.com</a>. Look for the&nbsp;&nbsp;&nbsp;logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.</li><li>Accessible Station- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations.</li><li>Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through <a href="http://www.livenation.com">www.livenation.com</a> to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.</li><li>Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call to arrange for an interpreter for your visit.</li><li>Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.</li></ul>

Guests with Disabilities

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. Please reach out via social media as we get our office phone installed.

Hearing Assistance

<ul><li>Clear plastic, vinyl or PVC tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (4.5&rdquo;x 6.5&rdquo;)</li><li>Cameras &ndash; nonprofessional only, no detachable lenses</li><li>Water &ndash; up to 1 gallon in a factory sealed or empty bottle</li><li>Small blankets no larger than 4&rsquo; x 8</li><li>Lawn Chairs &ndash; low profile (seat no more than 9 inches off the ground)&nbsp;</li></ul>

Items ALLOWED to be brought into venue:

<ul><li>Any and all bags that are outside of our clear bag policy</li><li>Weapons of any kind</li><li>Alcohol</li><li>Illegal drugs/substances</li><li>Glass containers</li><li>Cans</li><li>Hard sided/large coolers</li><li>Laser pointers</li><li>Animals (except service animals)</li><li>Fireworks</li><li>Umbrellas</li></ul>

Items NOT-ALLOWED to be brought into the venue include, but are not limited to:

The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

Lawn Seating

If you lose an item while you are at an event- LOCATE ONE OF OUR FAN AMBASSADORS AND THEY WILL ASSIST YOU.You can also visit <a href="https://hes32-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2flobp.v2.crowdfind.com%2fpublic%2f%23%21%2flost%2dfound&amp;umid=eb8a6616-9a84-4850-9abf-435edaad3320&amp;auth=aea1da0310e2636c79a3a218cdf31d6564bf6a00-f61793020e180d1ac99d5753f3ea9c83568dcb1a" target="_blank" rel="noopener">THIS PAGE</a> to view our lost and found items after you've left your show.&nbsp;

Lost and Found

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed.&nbsp;

Lost of Stolen Tickets

We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator please go to&nbsp;the first aid station&nbsp;and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.

Medical Assistance

Merchandise will be available for all concerts at our Concert Gear booths. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Merchandise

We do not have any on-site parking.

Motorcycle Parking

Overnight Parking

We do not have any on-site parking. See below for available parking areas and walking path.<img src="https://s3.amazonaws.com/livenation-prod-assets/uploads/wilmingtonparking.jpg" alt="" width="735" height="735" />

Parking

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Police Assistance

VIP Tables: Reward clients, prospects, family or friends with concert experiences they&rsquo;ll never forget. &nbsp;Season tickets include VIP Parking, VIP Club access, in-seat wait service, dedicated entrance, upgraded restrooms and more. &nbsp;For more information contact <a href="mailto:EvanFrazer@LiveNation.com">EvanFrazer@LiveNation.com</a> | 919.719.5521&nbsp;VIP Concert Membership: Guaranteed access to great seats for the best concerts in Wilmington. Enjoy the right to purchase tickets to any Live Nation concert at the venue BEFORE the general public. &nbsp;For more information contact <a href="mailto:EvanFrazer@LiveNation.com">EvanFrazer@LiveNation.com</a> | 919.719.5521

Premium / VIP Seating

Re-Entry is not permitted. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.

Re-Entry

We participate in a venue wide recycling program. You will find recycling bins located through-out the venue. Please recycle where possible.

Recycling

Restrooms are located in 3 locations around the park grounds.

Restrooms

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.Your safety and security are most important to us.&nbsp;The following details will outline our general venue&rsquo;s guidelines:<a href="https://www.livenation.com/venueguidelines" target="_blank" rel="noopener">https://www.livenation.com/venueguidelines</a>

Security

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures.&nbsp;All bags are subject to inspection.&nbsp;If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station near the south entry and they will give you an alternative to our metal detectors. More information can be found here&nbsp;<a href="https://www.livenation.com/venueguidelines/" target="_blank" rel="noopener">https://www.livenation.com/venueguidelines/</a>

Security Procedures

Smoking is prohibited at Live Oak Bank Pavilion.

Smoking

All sponsorship inquiries should be directed to our office- please message us on social media (while our phones are installed) and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Sponsorship / Hand Outs

Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Strollers

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Taping

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.Facebook: <a title="Facebook" href="http://www.facebook.com/LiveOakBankPav" target="_blank" rel="noopener">www.facebook.com/LiveOakBankPav</a>Twitter: <a href="https://twitter.com/liveoakbankpav">https://twitter.com/liveoakbankpav</a>Instagram: <a href="https://www.instagram.com/LiveOakBankPav/">https://www.instagram.com/LiveOakBankPav/</a>

Traffic

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.Facebook: <a title="Facebook" href="http://www.facebook.com/LiveOakBankPav" target="_blank" rel="noopener">www.facebook.com/LiveOakBankPav</a>Twitter: <a href="https://twitter.com/liveoakbankpav">https://twitter.com/liveoakbankpav</a>Instagram: <a href="https://www.instagram.com/LiveOakBankPav/">https://www.instagram.com/LiveOakBankPav/</a>An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Weather

Will call tickets are available for pickup at the box office located adjacent to the North gates. All will call is located here. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.If tickets or passes are being left for you- they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Will Call

We can’t wait to see you at Live Oak Bank Pavilion! Here’s what to expect when you visit us.

We&rsquo;re committed to doing everything we can to ensure we can continue bringing amazing live concerts to fans. Starting October 4th, prior to entry into Live Oak Bank Pavilion, ALL shows will require attendees to provide proof of a negative COVID-19 test result within 72 hours of the event OR full COVID-19 vaccination (at least two weeks after final dose). Proof must be a PRINTED&nbsp;copy of a negative test result or vaccination, or the original vaccination card.
Please note that requirements and venue protocols, such as testing and vaccination are subject to change, so be sure to check back closer to your event date for the latest information.
<h3>FAQ</h3>
What kind of COVID-19 test is considered a diagnostic test?
A PCR or antigen COVID-19 test will be accepted - please be sure to bring printed proof of your negative test result, dated and time-stamped.
To find a testing site near you,&nbsp;<a href="https://covid19.ncdhhs.gov/about-covid-19/testing/find-my-testing-place">click here.</a>
Will at home COVID-19 tests be accepted?
At-home covid test results will only be accepted if there is a link to results you can print from a medical platform.
I have received my first COVID-19 vaccination dose, will my first dose vaccination card be accepted at entry?
Proof of full vaccination requires the last vaccination dose to be administered at least two weeks prior to the event date. If your dose is from a vaccine series that requires two doses, full vaccination status requirement would be met only 14 days after the second dose. For those guests who have only received the first of two doses, proof of a negative COVID-19 diagnostic test will be required, and taken within 72 hours prior to the event date.
How soon to the event date should I take a COVID-19 diagnostic test?
For events that require proof of a negative COVID-19 diagnostic test, most events are requiring the test to be taken within 72 hours prior to the event date. Check the event details page for Health Check requirements for your specific event.
A member of our group is under 12 years of age and is ineligible for vaccination, can he/she still attend an event&nbsp;requiring vaccination?
When an event requires proof of a negative COVID-19 test or proof of vaccination, any unvaccinated fans under 12 years of age will be required to provide printed proof of a negative COVID-19 diagnostic test taken within 72 hours prior to entering the venue.
I am ineligible for vaccination due to underlying health conditions, am I still able to attend my event?
When an event requires proof of a negative COVID-19 test or proof of vaccination, unvaccinated fans with a valid medical restriction will be required to provide printed proof of a negative COVID-19 diagnostic test prior to entering the venue.
Will I have to wear a mask?
Guests are encouraged to wear a mask if they&rsquo;d like to.

COVID-19 Testing Or Vaccination 

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (4.5&rdquo;x 6.5&rdquo;).&nbsp;
<img src="https://s3.amazonaws.com/livenation-prod-assets/uploads/clearbag.jpg" alt="" width="600" height="338" />

Bag Policy

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All 2021 events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will&nbsp;not&nbsp;be emailed or available for print (for previously scheduled shows where you selected print at home or mail, your tickets will be honored accordingly).&nbsp;
You have two options to access your tickets:
1. Add tickets to your mobile wallet by downloading the&nbsp;<a href="https://www.livenation.com/mobile/" target="_blank" rel="noopener">Live Nation App</a>.&nbsp;
- Click My Tickets and select your upcoming show.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry
2. Add tickets to your mobile wallet by visiting&nbsp;<a href="https://concerts.livenation.com/member" target="_blank" rel="noopener">Live Nation on your mobile browser</a>.
- On your mobile phone, visit&nbsp;<a href="https://concerts.livenation.com/member" target="_blank" rel="noopener">livenation.com</a>&nbsp;in your web browser and select My Tickets.
- Sign in and select your desired order.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Additional Tips:
Purchase tickets for a group? Arriving separately?&nbsp;<a href="http://help.livenation.com/ticket-delivery/" target="_blank" rel="noopener">Transfer tickets</a>&nbsp;directly to friends and family using the&nbsp;<a href="https://www.livenation.com/mobile/" target="_blank" rel="noopener">Live Nation App</a>. To expedite entry, we recommend doing this prior to arriving at the event.
- Using the Live Nation App or your phone's web browser, sign in to your account.
- Select the desired order and tap Transfer Tickets (event eligibility may vary).
- Select the ticket you'd like to transfer. Add the recipient's information and send. The recipient will receive an email with the ticket.
Due to large crowds and high traffic, be sure to leave early and give yourself plenty of time at the venue. Increase your phone screen brightness to assist with scanning. Lastly, make sure you have a fully charged battery!
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Mobile Ticketing

All points of sale will&nbsp;only&nbsp;accept credit, debit or mobile pay (such as Apple Pay or Google Pay).
&nbsp;

Cashless Payment

Enhanced protocols have been instituted throughout the entire venue. &nbsp; Before and after each show all high touch areas, including seats, handrails, concessions stands, restrooms and merchandise stands will be disinfected.
Clorox&nbsp;Hand Sanitizing Dispensers&nbsp;will be located prominently throughout the venue.&nbsp; Each unit will be checked every 30 minutes to ensure the units have adequate product.
Clorox&nbsp;Disinfectant wipes&nbsp;will be readily available in high-touch areas, including bathrooms, dining &amp; picnic tables, bars and concessions areas throughout the venue.

Enhanced Cleaning & Sanitization

If you feel sick, stay home. Know the symptoms of COVID-19, which can include the following: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting and diarrhea.
&nbsp;

Health & Safety

The CDC strongly recommends that all fans who are not fully vaccinated continue to wear face coverings unless they are actively eating, drinking or are otherwise exempt from having to wear a face covering.
Fully vaccinated individuals are not required to wear a face covering.
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Live Oak Bank Pavilion

Upcoming Events

Leon Bridges

Lake Street Dive

Fan Guidelines

Seat Map for Live Oak Bank Pavilion: