Upcoming Events
Fan Guidelines
We can’t wait to see you at Live Oak Bank Pavilion! Here’s what to expect when you visit us.
FAQs
What is your address?
What is your phone number?
Can I purchase a backstage pass?
Are pets allowed into the venue?
Can I bring a sign I made into the show?
When is the box office open?
Can I bring a camera inside the venue?
What happens if a show gets canceled?
Are children allowed into the venue?
Can I bring a stroller in for my child?
Can I bring my concealed weapon into a show?
Do you search bags upon entry?
Is there food at the venue?
Do you accept cash inside the venue?
Can I bring a drink into the venue?
Do you serve alcohol at the venue?
What happens if there is an emergency during a show?
How do I get a job at the venue?
Where do I enter the venue?
If I need assistance during the show, who do I ask for help?
I have a gift for the artist, how do I get it to them?
When do gates open to the show?
What is your policy on guest conduct during shows?
I have ADA needs, can I still safely attend a show?
I need hearing assistance during the show. How do I arrange this?
What items can I bring with me to the show?
What items are not allowed into the venue?
What is the lawn section like?
I lost an item at the venue, do you have a lost and found?
I have a medical need - who can help me?
Do you sell artist merchandise at the venue?
Where can I park?
Will there be police present at every show?
How do I get VIP seating/tables?
I left something in my car. Can I exit the venue to get it and then come back in?
Do you support any local charitable organizations at your events?
Do you recycle the waste generated from events?
Where are the restooms?
Is there trained security staff at every show?
Will there be a security check-point upon entry?
Is there a smoking section at the venue?
Can I tape the concert?
What if it is expected to rain during the concert?
How do I pick up Will Call tickets?
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