Question 1

What is your address?

Accepted Answer

Our address is 1941 Amphitheater Drive Wilmington, North Carolina 28401.

Question 2

What is your policy on bags?

Accepted Answer

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (6&rdquo;x 9&rdquo;). No other bags of any type will be allowed. If your bag excceds this size, you will be asked to return the bag to your car. Should you need a clear bag once you arrive, we sell them at the venue for a small fee.

Question 3

Box Office Information

Accepted Answer

The box office at Greenfield Lake Amphitheater will be open only on day of show starting at 4 PM. If you&rsquo;d like to purchase tickets, please visit us at www.livenation.com. If you&rsquo;re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show at Greenfield Lake Amphitheater.

Question 4

How do I get backstage passes?

Accepted Answer

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

Question 5

Can I bring a service animal?

Accepted Answer

Service animals are permitted inside the venue during events. Only registered working service animals are permitted.

Question 6

What are your policies regarding alcohol?

Accepted Answer

Greenfield Lake Amphitheater offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

Question 7

Are cameras allowed into the venue?

Accepted Answer

The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Question 8

What happens if a show is canceled?

Accepted Answer

Cancellations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation, local media will be notified and any information about a potential reschedule will be made available on our social media pages and emailed to ticket holders. Refunds will be available at the point of purchase.

Question 9

Are children allowed into the venue?

Accepted Answer

All of our events are all ages. Children 2 and under do not require a ticket.

Question 10

Can I bring my concealed weapon into a show if I have a permit?

Accepted Answer

Greenfield Lake Amphitheater does not allow weapons of any kind on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Question 11

Is there food at the venue?

Accepted Answer

Yes! We offer a variety of concession options - including vegan and vegetarian options -  as well as visiting food truck vendors from the area.

Question 12

Does the venue accept cash?

Accepted Answer

No, we are a cashless venue. However, if you must use cash, we offer cash to card conversion (free of charge) at our Guest Servivces table next to the concession building. Once you transfer your cash onto this card, you can use it anywhere inside the venue and at any major retailer outside the venue that accepts MasterCard. All main concession stands take Visa/ MasterCard / Discover and American Express.

Question 13

How do I apply to work at the venue?

Accepted Answer

We begin hiring seasonal event staff in early March. If you'd like to join our awesome Crew, follow the link below!
Click here for available positions!

Question 14

What time do the gates open to the show?

Accepted Answer

Gate times vary, but are usually one hour prior to the ticketed show time. Please check the specific event page as these times are subject to change.

Question 15

What is your policy on guest conduct at the show?

Accepted Answer

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. We reserve the right to deny entry to any guest for any reason or no reason.

Question 16

What can I bring with me into a show?

Accepted Answer

Clear plastic, vinyl or PVC tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (4.5&rdquo;x 6.5&rdquo;)
Cameras &ndash; nonprofessional only, no detachable lenses
Water &ndash; up to 1 gallon in a factory sealed or empty bottle
Small blankets no larger than 4&rsquo; x 8
Stollers (as long as they are not stored in a aisle or walkway)

Question 17

What items are not allowed into the venue?

Accepted Answer

Any and all bags that are outside of our clear bag policy
Weapons of any kind
Alcohol
Illegal drugs/substances
Glass containers
Cans
Coolers (large or small)
Laser pointers
Animals (except service animals)
Fireworks
Chain Wallets and other Chains

Question 18

Is there a general admission lawn area at the venue?

Accepted Answer

There is no lawn section at Greenfield Lake Amphitheater however there is a small section of grass next to the stage if you would like to stand during the show. Keep in mind, lawn chairs are not allowed inside Greenfield Lake Amphitheater. We are an all General Admission venue, meaning there are no assigned seats - all seats are first come, first served. Guests may notice a row or seat number on their ticket, but that is only used for tracking purposes.

Question 19

Where is the venue's lost and found collection?

Accepted Answer

If you're at the venue, visit the guest services table next to the concessions building to see if your item has been turned in. 
If you are not at the venue, click HERE to file a claim for a lost item.

Question 20

Where can I park at the venue?

Accepted Answer

The best place to park for shows at the amphitheater is in the grassy area along Lakeshore Drive between North Carolina Avenue and Honeysuckle Dr. please be aware that Elderhaus next to the venue is now enforcing towing. The easiest and most accessible entrance is from North Carolina Avenue off of Carolina Beach Rd. On street parking along Lakeshore Drive is also permitted. Parking along Amphitheater Drive is discouraged due to the difficulty in exiting this area after a show.

Question 21

Can I re-enter the venue after exiting?

Accepted Answer

Re-Entry is not permitted at Greenfield Lake Amphitheater. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.

Question 22

Does the venue participate in recycling?

Accepted Answer

Greenfield Lake Amphitheater participates in a venue wide recycling program. Our company's goal to eliminate single-use plastics and work toward zero-waste concerts. You can help us achieve this! You will find recycling and compost bins through-out the venue. Please recycle where possible. If you have questions about recyclying or composting, please ask one of our Zero Waste Captains stationed near the waste stations.

Question 23

Can I smoke/vape at the venue?

Accepted Answer

You may not smoke inside Greenfield Lake Amphitheater.

Greenfield Lake Amphitheater

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