Ace of Spades

Coming to a show? Here's a few things to know before you go!

Doors Time

Doors generally open one hour before the show's scheduled start time.

Bag Policy

The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.

Mobile Ticketing

All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.

For more information on mobile entry, click here.

Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.

Cashless Payments

Cashless payments will be available at all points of sale and are recommended

We are located at 1417 R St, Sacramento, CA 95811. Nearby street parking is available. Parking is available for $5/space at the SEIU parking lot on R Street between 13th & 14th Streets after 5:00pm seven days a week. Please note that Ace of Spades does not operate this parking lot. 

The box office will be open on day-of-show only. If you’re looking to purchase tickets, we ask you to visit us at www.livenation.com .

If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. 

Ticketing for Live Nation shows are handled exclusively through Ticketmaster. You can purchase tickets via phone at the Ticketmaster Service Line 1 (800) 745-3000 or online at www.ticketmaster.com.

Tickets obtained from unauthorized sources (StubHub, VividSeats, Craigslist) may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

Ace of Spades strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

• Ticketing- We have very limited seating available for guests on the day of the event so please make sure you reach out in advance. There is a special seating area for those with mobility limitations. We are able to accommodate up to two people per party. ADA seating is limited, so we recommend making a reservation as soon as you purchase your ticket. To reserve a seat in our ADA section, please email us at AceOfSpades@livenation.com. ADA Seating is not confirmed until you receive a response.
• Day of Show Parking- Ace of Spades does not have their own parking lot, however, there is wheelchair accessible parking in the parking lot across from Ace of Spades located on the corner of R and 14th St. Parking is on a first come first serve basis.
• Unexpected Needs- If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
• Interpreter Requests- If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge. Email AceOfSpades@livenation.com to arrange for an interpreter for your visit. 
• Hearing Assistance- Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days' notice. We can be reached at AceOfSpades@livenation.com
• Service Animals- Service animals are permitted inside the venue during events. Only registered working animals are permitted. Ace of Spades requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
• Accommodations- All venue bathrooms, concession stands, and merchandise stands are accessible.