Old National Centre
Upcoming Events
Know Before You Go
We can’t wait to see you! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles as guidelines are subject to change.
Coming to a show? Here's a few things to know before you go!
Door Time
Doors generally open one hour before the show's scheduled start time.
Bag Policy
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Mobile Ticketing
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments
Cashless payments will be available at all points of sale and are recommended. This includes debit and credit cards, Apple Pay and Google pay.
We are located at 502 N New Jersey St, Indianapolis, IN 46204. Reserved parking is available at https://livemu.sc/3X6mlxj
Metered street parking is available around the venue.
The Old National Centre box office will be open on-day-of-show a couple of hours before the show and on Fridays 12pm-6pm. If you’d like to purchase tickets, please visit us at OldNationalCentre.com. We look forward to seeing you at our next show.
JOIN US IN THE IMPERIAL LOUNGE! THE VIP CLUB EXPERIENCE! The club includes an exclusive bar, private restrooms, and private entrance. Upgrade your experience now. With this upgrade, it's easy to be a VIP! Don't miss this opportunity to experience the best in amenities the venue has to offer.
Get more info here: https://livemu.sc/3QwV1Wx
Thank you for your interest in joining the Live Nation family with Old National Centre!
We have the following open positions:
Apply today at Lnindyemployees.com
Old National Centre strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us before your visit. Our email is OldNationalcentre.sitefeedback@livenation.com or call us at 317-231-0000. Our box office is open on Fridays from 12pm-6pm and on show days only, opening 1 hour before the door time.
Arrival & Accessible Entrances:
The main entrance to Old National Centre is fully accessible. If you hold a Imperial Lounge ticket, the Imperial Lounge entrance to Old National Centre is fully accessible and on the New Jersey St. side of the building.
Restrooms:
Accessible restrooms for the Murat Theatre are located on the Mezzanine and second floor lobby; for events in The Egyptian Room, accessible restrooms are located on the second-floor lobby; for events in the Deluxe Room, accessible restrooms are located on the Mezzanine level. All floors are accessible by elevator.
Ticketing:
Tickets located in our accessible section can be purchased online at OldNationalCentre.com. Our box office is not equipped to take ticket orders over the phone and our website is the only method to purchase tickets.
Our accessible seating area can reach capacity early. Our Accessible section in the Egyptian Room is on the floor to the right of the stage up near the front. Our Accessible seating in the Murat Theatre is located in the orchestra level and is aisle seating. Our Accessible seating in Deluxe is to the right of the stage up near the front.
To find tickets in the Accessible Seating Area of Old National Centre, select the Filters icon on the upper right of the page where you see available tickets. You will be shown your seat location once the ticket is selected.
Accessible Parking:
Accessible parking is located in our main lot directly to the right of the marquee. Entrance is off Alabama Street, located on the west side of the venue. Accessible parking is extremely limited in our main lot. If you wish to drop off a member of your party, please drop them off at the main entrance.
Medication needs:
If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
Dietary needs:
You may request to speak with a member of our Food & Beverage team with specific questions or concerns. Please contact us at 317-231-0000. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to mee all requests.
Service Animals:
At Old National Centre, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit.
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.
Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation:
Old National Centre offers sign language interpretation upon request only. Requests for interpreters must be received at least one week before the event date.
Please make your request by email to OldNationalcentre.sitefeedback@livenation.com and include how many in your party need interpretation and the ticket type you have. Interpretation requests are subject to the availability of an interpreter.
Assistive Listening Devices:
Please visit coat check in our main lobby for access instructions. Works with your smartphone; app is downloaded from the app store. Venue is supply is limited, we strongly suggest to bring your own earbuds.
Mobility Device storage:
Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue, please contact us prior to your visit for more information.
FAQs
ARE THERE AGE RESTRICTIONS TO ATTEND A SHOW AT THE OLD NATIONAL CENTRE?
Typically no, we are an all ages venue; however, some shows may be most suitable or restricted at the artist's request due to adult content.
CAN I BUY PRESALE TICKETS AT THE BOX OFFICE?
Presale tickets are only available online at www.livenation.com.
CAN I BUY TICKETS OVER THE PHONE?
To buy tickets over the phone you may call the toll free number 317-231-0000.
CAN YOU SUGGEST A HOTEL IN THE AREA?
You can visit https://reservations.visitindy.com/hotel/list/15780 for local hotels.
CAN YOU SUGGEST A RESTAURANT WITHIN WALKING DISTANCE?
Food is available at the venue 1 hour prior to performance, or there are a plethora of restaurants, pubs, and bars located in the Mass Ave Arts District.
DO CHILDREN REQUIRE TICKETS FOR A CERTAIN SHOW?
If your child has reached their 1st birthday, they will need a ticket for the show.
DO I HAVE TO PAY A SERVICE FEE IF I PURCHASE TICKETS AT THE VENUE, AND IF SO HOW MUCH?
Yes, $5.00 per ticket.
Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office will be open on-day-of-show only. If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show.
DO YOU HAVE A COAT CHECK?
Coat check is typically available during the cold months of the year.
DO YOU PERMIT SMOKING IN THE BUILDING?
We are a non-smoking facility. Pass-outs are provided at events to designated smoking areas outside of the venue.
DO YOU SELL LIQUOR/HAVE A BAR?
A full menu of food and beverage options is available at the venue including alcoholic and non-alcoholic beverages.
DO YOU SELL TICKETS TO SHOWS AT EVERWISE AMPHITHEATER AT WHITE RIVER STATE PARK?
Please visit EverwiseAmphitheater.com to purchase tickets for White River State Park.
HOW CAN I PURCHASE TICKETS FOR A SHOW?
Visit OldNationalCentre.com
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.
I AM HEARING IMPAIRED AND WOULD LIKE TO REQUEST A SIGNER FOR A SPECIFIC EVENT.
To request a signer, please call the main number at the venue 317-231-0000 at least 48 hours prior to the performance date. Hearing impaired devices are available at the main office during event.
I HAVE TICKETS FOR A SHOW IN THE EGYPTIAN ROOM AND IT'S SUPPOSED TO BE GENERAL ADMISSION, BUT THERE IS A SEAT NUMBER ON MY TICKET. WHAT DOES THAT MEAN?
Inventory and sales are tracked by a seat number printed on the ticket. Look for additional clarification on your ticket as to whether the show is Reserved (and therefore seated) or General Admission (standing room only - no chairs)
I OR SOMEONE IN MY PARTY IS IN A WHEELCHAIR, (OR NEEDS ACCESSIBLE SEATING FOR A PARTICULAR SHOW). WHAT IS THE AVAILABILITY FOR ACCESSIBLE SEATING FOR A PARTICULAR SHOW?
You may stop in to our Box Office or call the toll free number 317-231-0000 for seat availability. We will be happy to assist you.
I'D LIKE TO BUY TICKETS FOR THE MURAT SHRINE CIRCUS. WHERE ARE THOSE AVAILABLE?
Call the Murat Shrine at 317-927-7622.
MAY I BRING A CAMERA TO THE SHOW?
The venue policy is any non-professional camera- which includes 35mm, instamatic cameras, or digital. Some tours in particular Broadway request no cameras. You may call the venue for more information within 48 hours prior to any given event.
PROHIBITED ITEMS
• No Outside Food or Drink Allowed
• No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
• Replicas of any type of weapon are NOT permitted.
• No drugs or drug paraphernalia, illegal substances of any kind.
• No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
• No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
• No unsealed liquids or gels of any kind
• No jewelry or clothing that could inflict harm
• No large bags over (10” x 10”), backpacks, Camelbacks or Bota bags
• No stuffed animals or toys of any kind
• This list of prohibited items is subject to change at the discretion of venue management
Please review our Safety Page for information.
WHAT ARE THE BOX OFFICE HOURS?
The box office will be open on-day-of-show a couple of hours before the show and on Fridays 12pm-6pm. If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show.
WHAT FORMS OF PAYMENT DO YOU ACCEPT AT YOUR BOX OFFICE?
We accept all major credit cards and cash.
Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office will be open on-day-of-show a couple hours before the show and Fridays 12pm-6pm. If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show.
WHAT IS THE SEAT AVAILABILITY FOR ANY GIVEN SHOW?
Use the interactive seat maps on www.livenation.com or call our Box Office at 317-231-0000.
WHAT TIME DO THE DOORS OPEN FOR THE SHOW?
Venue opens for food and beverage 1 hour prior to scheduled show time.
WHAT/WHERE IS THE ORCHESTRA SECTION?
The Orchestra Level is simply another reference for the main floor level.
WHERE CAN I FIND A VENUE MAP ONLINE?
Venue diagrams are available at www.livenation.com or www.ticketmaster.com. Our site also has a seating chart available -- click on "Venue Info" in the site navigation at the top of any page.
WHERE CAN I PARK AND WHAT DOES IT COST?
Our main lot & reserved parking is located directly in front of the marquee and entered off of Alabama Street. Our secondary lot, North Lot, is located at the corner of North Street and New Jersey Street and is entered off of North Street. Reserved parking ranges from $5 to $35 for the main lot and $5 to $30 for the north lot. Evening of event parking is first-come, first-served and pricing can vary at the gate. Beat the rush and reserve your space to guarantee a parking spot! Click HERE for reserved parrking for your show!
WHERE IS THE ACCESSIBLE PARKING LOCATED?
Accessible parking is located in our main lot directly to the right of the marquee. Entrance is off Alabama Street, located on the west side of the venue.
WHERE IS THE OLD NATIONAL CENTRE LOCATED?
The venue is situated downtown Indianapolis at the corner of Alabama Street and North Street. The venue address is 502 North New Jersey Street, Indianapolis, IN 46204.
WHO WOULD I SPEAK TO ABOUT SOMETHING I LOST AT A SHOW?
If you had so much fun that you lost something during your time with us, please click here.
We are redefining what it means to be a VIP. Contact us today to learn what it's all about.
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Legendary Venue, Epic Private Events!
Home to the oldest standing stage house in Indianapolis, Old National Centre is the perfect location to host your next corporate event, private concert, fundraiser, product launch, wedding, reception or business meeting. Located 1.4 miles from Indiana Convention Center, the Old National Centre accommodates 25 to 4,590 guests, and our talented staff handles every detail, so you don't have to!
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
Old National Centre
- Phone
- 317.536.6507
- oncevents@livenation.com
- Address
- 502 N New Jersey St Indianapolis, IN 46204