Question 1

Can I Bring Food & Drinks Into the Venue?

Accepted Answer

Outside food & beverages are not allowed except for one (1) sealed water bottle and one (1) clear gallon-sized bag for snacks. There will be a wide variety of dinner and beverage options available for purchase on-site.

Question 2

Where is Will Call?

Accepted Answer

Will call tickets are available for pickup at the Route 50 box office which can be accessed from NYS Route 50 north or south. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.
If tickets or passes are being left for you, they will only be left at the Route 50 box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to the time gates open so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Question 3

Can I Bring a Lawn Chair or Blanket?

Accepted Answer

Personal lawn chairs & small blankets are permitted for this event. For the safety and convenience of all our guests, only collapsible lawn/camping chairs will be permitted with the height of the chair not to exceed 43" when collapsed. Canopies, footrests, side tables, and other attachments are prohibited. This policy will be strictly enforced. Chairs not meeting these specifications will not be allowed entry.
In the hope of providing a good view of the performance to all of our guests on the lawn, we ask that all guests seated on the lawn refrain from taking up an excessive amount of space with lawn chairs and blankets. Please use only the space needed for your party so that others may enjoy the lawn seating. If needed, venue staff or an employee from Guest Services in the concession area will be available to assist in finding space on the lawn.

Question 4

What Items Can I Bring Into the Venue?

Accepted Answer

Permitted Items:

Clear plastic, vinyl or PVC tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (4.5&rdquo;x 6.5&rdquo;) &ndash; subject to search at gate.
Non-professional digital and film cameras (Pocket sized, point & shoot, no removable lenses).
Small blankets
1 factory sealed plastic bottle of water up to 1 gallon (non-frozen) per guest.
Food - must fit in a one gallon, clear Zip-Loc style bag.
For the safety and convenience of all our guests, only collapsible lawn/camping chairs will be permitted with the height of the chair not to exceed 43&rdquo; when collapsed. Canopies, footrests, side tables, and other attachments are prohibited. This policy will be strictly enforced. Chairs not meeting these specifications will not be allowed entry. Low profile/beach chairs may be rented upon entering the facility adjacent to the main merchandise tent or in advance at the following website, subject to availability: https://www.ticketmaster.com/saratoga-pac-lawn-chair-rental-tickets/artist/2585398. If you have alternative seating needs, or accessible seating needs, please contact the Box Office at 518-584-9330 or general@spac.org.

*Items listed are subject to change or vary on show day*
Items Not Permitted:

Weapons of any kind - knives, guns, mace, pepper gas or any other item deemed a potential weapon.
Alcohol
Illegal drugs/substances
All bags larger than 12&rdquo; x 6&rdquo; x 12&rdquo;, and bags larger than 4.5&rdquo;x 6.5&rdquo; that are not clear.
Professional cameras with detachable lenses or cameras with lenses that extend 1" or more
Glass, metal, cans (regardless of contents)
Hard/soft coolers
Average sized bags/backpacks
Pop-up tents
Laser pointers
Animals (except ADA approved service animals)
Fireworks or other incendiary devices
iPads/tablets
Selfie sticks
Any other item that may pose a threat to other guests, staff or performers.
Spiked rings or collars

*Items listed are subject to change or vary on show day*

Question 5

What is the Spa State Park Alcohol Policy?

Accepted Answer

No alcohol is allowed in the SPAC parking lots or the Spa State Park prior to or during a concert.
Guests who are of legal age are able to purchase alcohol from each of the concessions stands within the SPAC grounds and will be allowed to move throughout the venue with their drinks including lawn and reserved seat locations. If you wish to purchase alcohol within the SPAC gates, please make sure to bring your valid, picture ID.

Question 6

Can I Bring A Camera?

Accepted Answer

ALL Professional Cameras With or Without Detachable Lenses Are Strictly Prohibited For This Concert.
No cameras or camera equipment will be accepted by Guest Services. To avoid delays at the gates, we ask that you please refrain from bringing your cameras to this concert. (Camera policy may change on the day of the concert at the artist&rsquo;s request).

Question 7

Does SPAC Recycle?

Accepted Answer

Please help keep the Spa State Park clean by picking up after yourself and disposing of trash and recyclables properly. Recycling bins are available on venue grounds for your convenience. Please do your part to help take care of the Spa State Park by throwing away any trash and recyclables in the designated containers. 
Remember to take care of yourself and your friends by showing good fan behavior so everyone can enjoy the show!

Question 8

Does SPAC have wifi?

Accepted Answer

Free Fan Wifi is available at SPAC!

Saratoga Performing Arts Center

Upcoming Events

Welcome to SPAC

FAQs

Can I Bring Food & Drinks Into the Venue?

Where is Will Call?

Can I Bring a Lawn Chair or Blanket?

What Items Can I Bring Into the Venue?

What is the Spa State Park Alcohol Policy?

Can I Bring A Camera?

Does SPAC Recycle?

Does SPAC have wifi?

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