Get all of your questions about visiting the venue answered below.
Phone Number: (515) 246-2300
Phone Hours: Box office is open from 10:00 am - 4:30 pm Monday to Friday.
The Ticket Office accepts Visa, Mastercard, AmericanExpress, Discover, checks and cash.
The Ticket Office is open Mon-Fri: 9:00am-5:00pm and 2 hours prior to an event.
Will Call Info
Available for pickup beginning 48 hours after order is placed at the Box Office. Customer must present credit card and a photo ID.
Accessible seating is for customers with permanent disabilities only that require a wheelchair. Sell in 1:1 ratio. Sell from WCACC. LIMITED MOBILITY: Refer customer to the Box Office at 515-246-2300. HEARING/SIGHT IMPAIRED: Refer customer to the Box Office at 515-246-2300.
Street parking is available and free after 6:00pm Monday through Friday and all day on Saturday-Sunday. Parking is also available in ramps at 3rd and Court or 4th and Grand.
General Rules: Cameras and recording devices are not allowed in the facility.
Child Rules: Everyone must have a ticket to attend Des Moines Performing Arts events. We recommend that children under the age of five not attend general events. Family oriented events (i.e. Sesame Street Live, Dora the Explorer Live, Bear in the Big Blue House, etc.) are recommended for young children.