Vibrant Music Hall
Upcoming Events
Know Before You Go
Vibrant Music Hall is a brand-new, state-of-the-art concert venue that opened in November 2023 in Waukee, Iowa. The venue hosts a wide range of live events, including concerts, comedy, and private events. Vibrant Music Hall sits at the heart of Iowa’s premier entertainment district, the KeeTown Loop. Developed to meet the needs of our fast-growing community, the KeeTown Loop will be home to many restaurants, shops, and nightlife options, as well as two hotels.
Doors and Show Time:
For standard ticket holders, doors generally open an hour before the show's scheduled start time. But, door times may vary by artist. To view the published door and show time for your event visit the shows ticketing page or check out our social media for confirmed door and show times.
Bag Policy:
Bags no larger than 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags designated for family or medical use are permitted with additional search.
Parking:
General parking is available for $15. We are a cashless facility and will only accept credit/debit and/or mobile pay.
We Are Cashless:
All points of sale will only accept credit, debit, or mobile pay (such as Apple Pay or Google Pay). Ask about our cash-to-card conversion available inside the venue at our coat check!
Mobile Ticketing:
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. For more information on mobile entry, click here.
Follow us on social media for the latest updates:
Vibrant Music Hall is located at the corner of Grand Prairie Parkway and Ashworth Road in the KeeTown Loop. Click here for additional directions.
General parking is available for $15. We are a cashless facility and will only accept credit/debit and/or mobile pay.
Parking Map
Northbound traveling on Grand Prairie Pkwy: Use both turn lanes to turn left onto Ashworth Road. For VIP parking, use the Right most turn lane, and for general parking, please use the Left most turn lane onto Ashworth Road.
For southbound traveling on Grand Prairie Pkwy: Turn right at the stoplights at the corner of SE Esker Ridge Dr. And Grand Prairie Pkwy. Follow into the district by turning left onto SE Parkview Crossing Drive.
At this time, our box office is open every Thursday from 11 to 5 PM as well as on show days three hours prior to every show. Outside of those times, you will need to purchase tickets online through Ticketmaster. We accept all major credit cards. We do not accept cash or checks.
JOIN OUR TEAM! Do you have a love for live music and want to work in a fun atmosphere? We are the place for you. Multiple positions are open now and posted here!
Accessible seating can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the ADA symbol on the Find Tickets page to view all available accessible seats. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Accessible Parking is located throughout the Vibrant Music Hall Parking Lots. Let the parking staff know that you need accessible parking, and they will direct you to these spaces. We are a cashless facility and will only accept credit/debit and/or mobile pay.
Registered trained guide, signal, or service animals assisting guests with disabilities are permitted inside Vibrant Music Hall. Vibrant Music Hall requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods. Upon venue arrival please identify such animals to security and ticket takers.
Vibrant Music Hall strives to ensure that all of our guests have a great time at our venue. If you need assistance on the day of your event, please allow for additional time to enter the building and find the closest staff member for assistance, or contact our office at 515-895-4980 or email info@vibrantmusichall.com.
FAQs
Are there any restrictions at the venue?
Permitted Items:
- Bags no larger than 12” x 6” x 12”. All bags will be searched prior to entry. Bags designated for family or medical use are permitted with additional search.
- Cameras – nonprofessional only, no detachable lenses
- Food – Guests who need food as part of a medical exemption may have a small amount of UNOPENED snacks such as a snack-size pack of cookies, etc.
- Water – Guests are permitted to bring in one (1) factory-sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles and refillable plastic water bottles are permitted. Camelbacks are not permitted.
- Signs – up to 8.5 x 11 inches (this is the size of a standard piece of paper). All signs must be appropriate in nature.
Non-Permitted Items:
- Bags that do not meet our bag policy (must be no larger than 12” x 6” x 12”)
- Outside food or drinks
- Weapons of any kind
- Chairs of any kind
- Strollers
- Umbrellas
- Alcohol
- Illegal drugs/substances
- Glass containers
- Cans
- Hard-sided/large coolers
- Laser pointers
- Animals (except service animals)
- Fireworks
- Personal video cameras, Go-Pros, selfie sticks, drones or masks
- Professional audio, video, or audio recording equipment (including detachable lenses, tripods, zooms, or commercial-use rigs)
- Unsealed liquids or gels of any kind
- Jewelry or clothing that could inflict harm
*** Subject to change based on the show.
What accommodations do you offer?
Accessible seating can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the ADA symbol on the Find Tickets page to view all available accessible seats. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Accessible Parking is located throughout the Vibrant Music Hall Parking Lots. Let the parking staff know that you need accessible parking, and they will direct you to these spaces. We are a cashless facility and will only accept credit/debit and/or mobile pay.
Registered trained guide, signal, or service animals assisting guests with disabilities are permitted inside Vibrant Music Hall. Vibrant Music Hall requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods. Upon venue arrival please identify such animals to security and ticket takers.
Vibrant Music Hall strives to ensure that all of our guests have a great time at our venue. If you need assistance on the day of your event, please allow for additional time to enter the building and find the closest staff member for assistance, or contact our office at 515-895-4980 or email info@vibrantmusichall.com.
What amenities do you offer?
Enhance your concert experience with our amenities options. Our VIP Club, the Red Room, offers access to private restrooms, a fully stocked bar, elevated menu items, and comfortable seating! Additional amenities such as premier parking, a fast lane pass, and a pre-paid coat check can be purchased here for your convenience in advance before the show. Prices may vary on a show-by-show basis.
What concessions are available?
There are seven bars located throughout the venue on both the upper mezzanine and lower level. Enjoy a selection of beer, wine, spirits, and non-alcoholic beverages as well as food and assorted snacks. A government-issued ID is required to purchase alcohol.
The bars on the lower get very busy after doors open. Instead of waiting in line for your drink there, please head upstairs! We have many bars in the main upper venue area that often have no lines at all!
Where can I park and what does it cost?
Our main and reserved parking lots are located on the south and west sides of the venue. Both lots are accessible by entering off of SE Ashworth Road, or SE Esker Ridge Drive, just off the Grand Prairie Parkway exit on I-80. General parking is $15 (credit/debit or mobile pay only). Reserved parking prices may vary by show. Beat the rush and reserve your space to guarantee a parking spot! Click HERE to reserve parking for your show.
Entering the Parking Lot:
Northbound traveling on Grand Prairie Pkwy: Use both turn lanes to turn left onto Ashworth Road. For VIP parking, use the Right most turn lane, and for general parking, please use the Left most turn lane onto Ashworth Road.
For southbound traveling on Grand Prairie Pkwy: Turn right at the stoplights at the corner of SE Esker Ridge Dr. And Grand Prairie Pkwy. Follow into the district by turning left onto SE Parkview Crossing Drive.
Can I rent Vibrant Music Hall for a private event?
Yes, you can! Vibrant Music Hall is the perfect location to host corporate events, wedding, social gatherings, and special events of all kinds. For more information on renting Vibrant Music Hall for a private event click here.
Do you have VIP or Premium seating?
If you are looking to take your concert experience to the next level, we have a variety of venue VIP options! Special seat locations, access to our VIP Lounge and Bar, and venue perks are just a few of the benefits available. Already have a concert ticket and looking to upgrade? Options are available here, or by emailing our Director of Premium Sales and Service at MichaelBartos@livenation.com.
Do you have a lost and found?
If you had so much fun that you lost something during your time with us, please contact our office for more information at 515-895-4980.
Does the venue have an age restriction?
Our venue is open to all ages, however, age restrictions may vary by show. Please refer to the ‘Show Info’ for each event for the most up-to-date information on age restrictions. If an event is open to all ages, all individuals regardless of age, need a ticket to enter.
Is there Will-Call?
Ticketmaster will call opens at door time or meet and greet check-in time. The artist guest list may not arrive until door time. Remember to bring your photo ID and the credit card used to purchase your tickets!
Do I have to pay a service fee if I purchase tickets at the box office, and if so, how much?
Yes, $4.00 per ticket. The box office is open every Thursday from 11 to 5 PM as well as on show days three hours prior to every show. If you’d like to purchase tickets, please visit us in person or at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed, or rescheduled, please visit us at www.livenation.com/refund for more information.
What local things are there to do while I am in the area for my show?
Vibrant Music Hall is located in the growing KeeTown Loop district that has hotels, restaurants, and more. Check their website for more details on where to go before and after a show here.
Can I bring a camera to the show?
Generally, the camera policy is set by the artist. In most cases, we prohibit professional cameras, including cameras with detachable lenses, recording devices as well as external flash/lighting. We also do not allow disposable or point-and-shoot cameras. If you have a question about the camera policy for a specific show, please contact us.
How do I get a media pass or photo pass to cover a show?
All passes must be approved by the band/artist's publicist or management. Contact information can usually be found on the artist's website or social media pages.
Can I smoke at Vibrant Music Hall?
Vibrant Music Hall is a completely non-smoking venue. Smoking is only allowed in a designated outdoor smoking area near the main entrance.
How do I request a donation from Vibrant Music Hall?
Giving back and being a part of our community is important to us at Vibrant Music Hall! To make a charity donation request, please fill out all information and provide the necessary details and documentation requested on our Charity Donation Request Form.
The Vibrant Music Hall team will thoroughly review the donation inquiry and, if the request is accepted, will contact the submitter by email or phone (info@vibrantmusichall.com) only.
Introducing Vibrant Music Hall, Waukee's newest concert venue! With state-of-the-art amenities and premium seating, our venue promises an unforgettable concert experience that elevates every performance. Whether you are entertaining clients, enjoying a night with friends, or rewarding employees, seats with Live Nation Premium have everything you need to make your year unforgettable.
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LEGENDARY VENUES, EPIC EVENTS
Vibrant Music Hall is the perfect location for your next meeting or private event. With a sophisticated and modern design that is sure to leave a lasting impression, this flexible event space is designed for hosting large gatherings while maintaining an intimate connection between the stage and guests. From corporate events to private concerts and social gatherings, our dedicated private events team is committed to creating extraordinary experiences. Accommodating up to 2,500 guests and featuring 13,400 square feet of flexible design space, this unique venue is the perfect blend of rock meets elegance, both classic and cutting edge.
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
Vibrant Music Hall
- Phone
- 515.895.4972
- vibrantevents@livenation.com
- Address
- 2938 Grand Prairie Pkwy, Waukee, IA 50263