Get all of your questions about visiting the venue answered below.
(720)258-3333 Denver Outlaws Information: 720-258-3600
Cash, Visa, MC, Discover and American Express only.
8:00am-5:00pm Monday - Friday 9:00-End of half time on Game Day
Will Call Info
Photo ID is required for all events. Tickets will only be released to the person whose name is on the envelope. Note: Broncos half-price tickets are only available via mobile delivery. There is no will call for half-price tickets.
ADA seating may be purchased via Ticketmaster at Ticketmaster.com or by calling 800-745-3000. Limit of 4 ADA seats per customer. For ADA assistance/inquiries, please call 720-258-3337.
Parking Information Line Updated parking information for Empower Field at Mile High is available through the Stadium Main Office Line at 720-258-3000 or 720-258-3727. Fans may also email email@example.com. Denver Broncos Parking Pay lots for Broncos games are located on the south side of Colfax Avenue in lots C, $30 per space, and N, $20 a space. These lots are sold on a first-come, first-serve basis. Lot C opens at 8am for afternoon games and at 12pm for night games. All parking lots, besides Lot C, open five hours prior to game time. Additional cash parking is located on the east side of Empower Field at Mile High at the Pepsi Center, Auraria Campus, and in the Lodo area of downtown for most Broncos games. There is a pedestrian walkway between these lots and the stadium. Please do not park in the neighborhoods surrounding Empower Field at Mile High. Permits are required to park in the neighborhoods and vehicles without permits are subject to citation and towing. Parking in the neighborhoods is strictly enforced by the City of Denver Disabled Parking for Denver Broncos Handicap accessible parking for all Broncos games for those without pre-purchased parking permits, is available on a first come, first serve basis in Parking Lot L located on the north end of the stadium. Parking Lot L is sold only on a cash-only basis on day of game; the fee for parking is $20 per space with the lot opening five hours prior to game time. Historically, Lot L has sold out one to two hours prior to game time, so please arrive early. A limited number of handicap accessible parking spaces for those without pre-purchased parking permits, will additionally be available on a first come, first serve basis in Lots D and G located on the southwest and northwest sides of the stadium. The parking fee for Lots D and G is $30 per space with the lots opening five hours prior to game time. It is strongly recommended that you arrive no later than one hour prior to game time as all day of game handicap accessible parking spaces sell out early. Denver Outlaws Lacrosse Parking All parking for Denver Outlaws games will be $10 per space in stadium lots. Parking is available on the south side of the stadium in Lots A, B and C for most games. Disabled patrons should park in Lot C for access to disabled parking. All parking lots will open four hours prior to the beginning of the game. Bus parking will be available in Lot A for $30.00 per bus. Please do not park in the neighborhoods surrounding Empower Field at Mile High. Permits are required to park in the neighborhoods and vehicles without permits are subject to citation and towing. Parking in the neighborhoods is strictly enforced by the City of Denver. Disabled Parking Parking for disabled patrons for Outlaws Lacrosse games is located in parking lot C on the south side of the stadium. Disabled parking spaces are located on the east side of lot C between the players parking lot (fenced lot) and the Sports Legends Mall.
General Rules: The following items are permitted into the stadium: â€¢ Clear plastic or vinyl bag no larger than 12â€ x 6â€ x 12â€ - Officially licensed NFL team logo clear plastic tote bag measuring 12 x 6 x 12; available through club merchandise outlets or nflshop.com â€¢ Small clutch bag approximately the size of a hand, with or without a handle strap â€¢ 1 gallon clear plastic freezer bag â€¢ Factory-sealed, soft-sided plastic bottles containing non-alcoholic beverages â€¢ Empty plastic water or Nalgene bottles â€¢ Small, compact umbrellas will be allowed. No large golf umbrellas are permitted. The following items are not permitted into the stadium: â€¢ Hard-sided containers of any size or style including hard-sided coolers or thermoses. â€¢ Bags or containers larger than 12" x 6" x 12" â€¢ Alcohol â€¢ Glass bottles or cans â€¢ Previously opened plastic bottles must be emptied. This includes water bottles or Nalgene bottles. â€¢ Firearms or weapons of any type â€¢ Artificial noise makers â€¢ Signs or flags on sticks, regardless of the length â€¢ Large golf umbrellas â€¢ Laser pointers of any type â€¢ Any other item deemed dangerous or unacceptable by security Gate Security Screening: Guests and their belongings may be searched upon entry into the stadium. By tendering a ticket and entering the stadium, guests consent to such searches and waive any related claims they they might have against the NFL, its member clubs, their affiliates and stadium landlord or their agents. Persons electing not to consent to the searches will be denied entry into the stadium. Please plan on arriving at gates no later than 45 minutes prior to the event start time to ensure you are in your seat on time. During Broncos games and other designated events, express lanes may be designated at each gate for patrons without any bags or containers. Small purses are permitted through express lanes. Please contact us with any additional questions at 720-258-3000.
Child Rules: All guests 2 years of age and older are required to have a ticket for entry. Infants under 2 years may sit in an adults lap, so long as it does not disturb others.