North Island Credit Union Amphitheatre, 2050 Entertainment Circle, Chula Vista, CA 91911

Address

North Island Credit Union&nbsp;Amphitheatre offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue.&nbsp;A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.ALCOHOL POLICY FOR GUESTS UNDER AGE 21 -NO POSSESSION OR CONSUMPTION OF ALCOHOL ALLOWED. VIOLATORS WILL BE PROSECUTED AND EJECTED FROM THE PREMISES. CAL. BUS. &amp; PROF. CODE 25662ALCOHOL POLICY FOR GUESTS 21 OR OLDER - BE PREPARED TO SHOW ID&nbsp;FOR YOUR SAFETY AND THE SAFETY OF OTHERS, PLEASE DRINK RESPONSIBLY. NO INTOXICATION, DISORDERLY CONDUCT, VIOLENCE, OR PROVIDING ALCOHOL TO MINORS ALLOWED. VIOLATORS WILL BE PROSECUTED AND EJECTED FROM THE PREMISES . CAL. CRIMINAL CODES 647 (f), 415, 243; CAL. BUS. &amp; PROF. CODE 25658

Alcohol

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.&nbsp;Be wary of anyone trying to sell you passes outside the venue.&nbsp;They are likely fake.

All Access Passes

Service animals are permitted inside the venue during events.Like many stadiums and other large places of assembly,&nbsp;the&nbsp;North Island Credit Union Amphitheatre&nbsp;has a&nbsp;"no pets" policy.&nbsp;However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals.&nbsp;North Island Credit Union&nbsp;Amphitheatre’s policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability.&nbsp;The task(s) performed by the dog must be directly related to the individual’s disability.&nbsp;Emotional support animals are not permitted.The North Island Credit Union Amphitheatre requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices.&nbsp;Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.Automobile AssistanceIf any assistance is needed with your vehicle please contact your normal Emergency Assistance provider or contact our Guest Services Dept.&nbsp;If the venue's emergency assistance provider is available on night of show, they will assist.&nbsp;Otherwise, any emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

Animals- Service

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

Bag Inspections

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow banners or signs that are larger due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Banners and Signs

Email your inquiry to Stephaniefoster@LiveNation.comPlease provide the following information:<ul><li>Name and Address of Organization</li><li>Name and Title of Contact</li><li>Contact Email Address and&nbsp;Telephone Number</li><li>Type of Event</li><li>Desired Date(s) of (Setup, Event, Breakdown)</li><li>Length of Event (Event Start Time, Stop Time)</li><li>Estimated Attendance</li><li>Public or Private Event</li><li>Brief Description of Event</li><li>List of Performers of Groups Scheduled to Appear</li><li>Main Stage or Parking Lot Event</li></ul>

Book an Event at North Island Credit Union Amphitheatre

For the safety of our employees and guests, the box office will be closed until further notice. &nbsp;Please keep checking back here for updates as to when we re-open. &nbsp;We appreciate your understanding and please be well. &nbsp;We look forward to seeing you this summer.

Box Office

SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens or zoom lens will be considered professional and not allowed in.&nbsp;Some artists do not permit any cameras. Please check back for the Day of Show details for the show you will be attending to ensure that we will be allowing cameras.

Camera Policy

The venue does not allow camping or overnight parking of any kind.

Camping

All shows are Rain or Shine. Cancelations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Cancelation Policy

Generally, cell phones are permitted in the venue. On occasion, comedy shows in particular, cell phones usage may not be allowed in the seating areas due to artist requests. Venue signage will be posted to clearly state such a restriction, if the artist requires it.

Cell Phones

All of our events are all ages. Children under 2 do not require a ticket, but must sit on a parent's lap.

Children

North Island Credit Union Amphitheatre does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Conceal and Carry

North Island Credit Union&nbsp;Amphitheatre offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.Concessions are located throughout the venue in the concessions plazas on either side of stage and above the lawn.

Concessions

Venue Phone number – 619-494-5600Venue Address – 2050 Entertainment Circle, Chula Vista, CA 91911

Contact Information

All main concession stands take Visa, MasterCard, Discover, and American Express. Smaller stands and portable concessions may be cash only.&nbsp;All merchandise stands take all major credit cards.

Credit/Debit Cards

Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the Guest Services Booth in the West Plaza to register for the Designated Driver program.

Designated Driver

Guests are permitted to bring in One (1) factory sealed plastic (not glass) bottle of water up to 20 oz, (not frozen). This policy is subject to change based on artist requests or safety considerations.&nbsp;Refillable (empty) plastic water bottles are permitted, but not glass bottles. Hydration Packs / Camelbacks are not permitted.Water fountains are located in the concessions plazas.

Drinking Water

The area for vehicles to drop-off and pick-up guests is located in the Ride Share Lot on the North side of the venue, accessible from Heritage Rd.&nbsp;Please follow the electronic signs to the Ride Share Lot. Guests cannot park or remain in their vehicles in the Ride Share Lot during the event- they must drop off and return 45 minutes prior to the end of the show.&nbsp;

Drop Offs

In the event of an emergency while on site,&nbsp;North Island Credit Union Amphitheatre has trained paramedics to assist with any medical issues. First Aid is located in the East Plaza adjacent to the ticket gates, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days.

Emergency

The venue begins hiring for each season in early March. If you are interested in working for the venue please visit:http://www.livenationentertainment.com/careers/seasonal/

Employment Opportunities

There are a total of 26 entrance gates to the facility, 16 on the West (Main) side and 10 on the East (Venue VIP) entrance. 22&nbsp;gates are available for use regardless of the ticket type. There is 1 designated Fast Lane gate located at the West (Main) Ticket Gate and one on the East Ticket Gate. You must have your Fast Lane ticket to utilize this gate.&nbsp;North Island Credit Union Amphitheatre VIP/PSS ticket holders have a separate entry gate located at the East Ticket Gates. All guests using this gate must be VIP/PSS clients and have the appropriate ticket.&nbsp;Artist Fan Club / Artist VIP ticket/pass holders check-in and enter at the West Ticket Gates.

Entrance Gates

A complete listing of events can be found at:&nbsp;https://www.livenation.com/venues/14468/north-island-credit-union-amphitheatre

Event Listing

If you need assistance while at an event please visit our Guest Services booth located at the West Plaza, adjacent to the main ticket gates.

Fan Assistance

We at&nbsp;North Island Credit Union Amphitheatre will do our best to get any fan mail sent to the venue to the appropriate parties. However, we cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Fan Mail

For select events, guests can purchase Fast Lane tickets via www.livenation.com for each event. The Fast Lane ticket does not permit the guest to enter any earlier than the designated gate time. However, it does have a shorter line. The Fast Lane Gate is located at the West (Main) Ticket Gates.

Fast Lane

Parking lots will generally open around 4 p.m. (subject to change). Gate times vary, but are usually 1 hour prior to show time. Please check the Day of Show page or the event site as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Gate Times

North Island Credit Union&nbsp;Amphitheatre does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact Anil Gupta at our Premium Seating Department at 619-671-3512. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Group Ticket Sales

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any citations or punishment deemed necessary by local law enforcement.<img src="https://lnvenues-cms.s3.amazonaws.com/c/7/0/a/c70a8489ff2466400b43.png">

Guest Conduct

North Island Credit Union Amphitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.<ul><li>Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the <img src="https://lnvenues-cms.s3.amazonaws.com/f/8/2/8/f8280e2f9cb8d1826c7d.png"> logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.</li><li>Day of Show Parking- Accessible Parking is located nearby the ticket gates. Let the parking staff know that you need accessible parking and they will direct you to this lot. If you do not absolutely need accessible parking- please park in the general lots A , C, E, F, and G.</li><li>Accessible Stations- if you have questions or need assistance we have a Guest Services booth with customer service employees to help answer questions related to seating or other accommodations. The Guest Services booth is located in the West Plaza.</li><li>Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We generally have a very limited number of accessible seats available on the day of the show for such issues, so we cannot guarantee we will be able to seat you or your companions.&nbsp;</li><li>Interpreter Requests- if you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 619-671-3500 to arrange for an interpreter for your visit.</li><li>Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.</li></ul>

Guests with Disabilities

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 619-671-3500.

Hearing Assistance

Hilton - Airport/Harbor Island 4 star (20 mi.)&nbsp;&nbsp;1960 Harbor Island Dr. San Diego, CA 92101Phone: 619-291-6700Hilton-Bayside 4star(15 mi.)1 Park Blvd. San Diego, CA 92101Phone: 619-564-3333Hilton - Mission Valley 4 star(18 mi.)01 Camino Del Rio S San Diego, CA 92108Phone: 619-543-9000Best Western Plus (2.5 mi.)4450 Main Street&nbsp;Chula Vista, CA 91911Phone: 619-422-2600

Hotels

<ul><li>Small bags or purses (No larger than 12" x 12" x 6")</li><li>Cameras – nonprofessional only, no detachable&nbsp;or zoom lenses&nbsp;(if not specifically excluded by the tour)</li><li>Water – up to 20oz in a factory sealed plastic (not frozen) or empty bottle</li><li>Signs 8.5" x 11" or smaller only</li><li>Blankets (Small)&nbsp;</li></ul>

Items ALLOWED to be brought in to venue

. Chairs&nbsp;. Weapons and sharp objects of any kind·&nbsp;Outside food of any kind·&nbsp;Alcohol·&nbsp;Illegal drugs/substances·&nbsp;Glass containers of any kind·&nbsp;Coolers·&nbsp;Pepper spray·&nbsp;Large or oversized bags,&nbsp;including luggage, duffel bags, or industrial/camping-sized back packs·&nbsp;Laser pointers·&nbsp;Animals (Service animals permitted. Emotional Support animals not permitted.)·&nbsp;Fireworks·&nbsp;Blankets larger than 6’x 6’·&nbsp;Umbrellas·&nbsp;Tripods·&nbsp;Banners·&nbsp;Balls or Frisbees&nbsp;·&nbsp;Selfie Sticks·&nbsp;Video Cams / Go Pros / iPads·&nbsp;Glow sticks·&nbsp;Stollers, baby carriers or wagons·&nbsp;Beverages other than a sealed (not frozen) bottle of water up to 20oz.·&nbsp;Flyers and stickers·&nbsp;Musical instruments·&nbsp;Fan signs larger than 8.5”x11”·&nbsp;Cameras with detachable lens or manual external zoom

Items NOT ALLOWED to be brought in to venue include, but are not limited to

Lawn chairs are available for rent at stations on either side of the lawn&nbsp;and must be turned in at the end of the event. Guests are not permitted to bring their own lawn chairs.

Lawn Chair Rental

The lawn area is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.&nbsp;&nbsp;

Lawn Seating

If you lose an item while you are at an event, you can visit our Guest Services booth&nbsp;located in the West Plaza to see if it has been turned in.&nbsp;After event day, you can call our box office to see if the item has been located : 619-494-5600.

Lost and Found

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.&nbsp;

Lost or Stolen Tickets

Traffic delays can be expected. Please allow ample travel time and utilize the new I-805 carpool lanes. In the event of delay at the Main St / Auto Park Drive exit, continue on 805 South to Palm Avenue (1 exit South of Main Street / Auto Park Drive). From Palm Avenue get back onto 805 North. Take the Main Street / Auto Park Drive Exit.

Maps and Directions

Any media inquiries need to be directed to our Local Office – 619-494-5600

Media Relations / Press Passes

First Aid is located in the East Plaza adjacent to the ticket gates. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security. If you have medication that you need stored in a refrigerator please go to the First Aid Clinic and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.

Medical Assistance

Merchandise will be available for all concerts at our Swag Shack booths located in the West and East Plazas.&nbsp;All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Merchandise

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Overnight Parking

Parking

Local law enforcement are on site for every event. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Police Assistance

Premier Parking is available for every event. The price will vary based on event. These parking tickets can be purchased prior to the show via www.livenation.com or at the venue on show day. Premier Parking is located near the West (Main) ticket gates. Premier Parking does not guarantee early exit out of the parking lot.

Premier Parking

If you are interested in purchasing a floor box, season seats or club access for the season please contact our PSS department at 619-494-5635. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Premium / VIP Seating

Re-Entry is not permitted at North Island Credit Union Amphitheatre. Please ensure that everything you will need for the event is brought in with you. If you exit the gates at any point in the evening, you will not be allowed back in without a new ticket.

Re-Entry

Restrooms are located in all concessions plazas.

Restrooms

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Scalping Tickets

Your safety and security are most important to us. The following details will outline our general venue’s guidelines:https://www.livenation.com/venueguidelines If you see something suspicious or out of place, please notify Venue Security or Police immediately

Security

Smoking is allowed in the concessions plazas. While we do not restrict smoking on the lawn, if guests around you are complaining we will ask you to smoke in the plazas. We appreciate your cooperation.

Smoking

All sponsorship inquiries should be directed to our office. Please call 619-494-5600 and ask to speak with someone in the sponsorship department. Any handouts or activation on site needs to be cleared in advance with venue sponsorship. If you do not have permission to be on site, you will be escorted off property.

Sponsorship / Hand Outs

Strollers, wagons and baby carriers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Strollers, wagons and baby carriers

We provide an Early Bird tailgating experience in our (C) parking lot from 2pm-4pm on all shows and in certain cases opens a bit earlier. Cost is $10 if purchased in advance or $15 day of show. Tailgate lot becomes a general admission lot beginning at 4pm, and vehicles will be permitted to park in this lot only at parking team discretion. Please adhere to the following tailgating guidelines and alcohol policies (see alcohol):<ul><li>Tailgating cannot impede vehicle or foot traffic.</li><li>Glass containers or bottles are prohibited in all areas of North Island Credit Union Amphitheatre. All drinks and items must be in plastic disposable containers.</li><li>Tailgating is restricted starting at 6pm, anyone tailgating after 6pm will be asked to go inside or leave.</li><li>All Guest Code of Conduct and parking policies are in effect.</li><li>Excessive consumption of alcohol is prohibited.</li><li>Amplified sound is prohibited in the parking lots.</li><li>Tents or canopies are not permitted.</li><li>Tailgating is limited to the area directly in front of or behind your vehicle only. Box trucks, trailers, grills in-tow, or any catering service from an outside source, are not permitted in parking lots.</li><li>Generators and grills must have a fire extinguisher present while in operation. Please use care when storing flammable materials and please be courteous to neighboring parking spaces in regards to noise and exhaust.</li><li>Tailgating may not block or restrict access to portable toilets. The use or creation of personal toilets or unregulated bathroom facilities is prohibited.</li><li>All guests must be in possession of a valid event ticket or credential.</li><li>Barbecue grills cannot be set-up in areas of overhanging tree limbs or areas that have mulched ground-cover or wood-chips.</li><li>Barbecue grills cannot be left unattended.</li><li>Makeshift barbecue grills or stand-alone fire pits will not be allowed.</li><li>Empty spaces may not be reserved or used exclusively for the purpose of tailgating. Please follow the instructions of our parking directors.</li><li>Appropriate receptacles must be used for the disposal of hot coals.</li></ul> These practices will be strictly enforced. Failure to follow these guidelines may result in a revocation of tailgating privileges or eviction from the venue.

Tailgating

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Taping

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.

Traffic

Are never permitted in the venue.

Umbrellas

Upgrades are available through our Experience App- visit www.lnexperience.com to download the program and see all of the upgrades and experiences we have available.

Upgrades

The VIP Lounge is located adjacent to the East Plaza and is for the exclusive use of the Venue VIP/PSS ticket holders. Guests must have a valid seat ticket that includes lounge access or be on the VIP Lounge list to access this lounge.

VIP Lounge

The VIP Parking lot is located on the East side of the venue. Guests must have a pass or be on the parking list to access this lot. Guests must enter from Entertainment Circle South off of Heritage Rd.

VIP Parking

All shows will go on rain or shine. An event may be delayed, postponed, or canceled depending on the severity of the weather expected.&nbsp;In the event of severe weather we will keep our fans notified via our social media pages.

Weather

Will Call tickets are available for pickup at the box office located at the West (Main) entrance. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the venue to deliver tickets.If tickets or passes are being left for you- they will only be left at the box office or a Will Call table adjacent to the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event not long before the ticket gates open, so please do not try to pick them up earlier. If your tickets/passes are not in Will Call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Will Call

Dog Haus is a craft hot dog concept known for its gourmet hot dogs, sausages, and Loaded Tater Tots. Dog Haus has garnered critical acclaim and national attention for its signature all beef dogs and hand-crafted sausages with no added nitrates, all of which are served on grilled King’s Hawaiian rolls. All of our delicious creations pair beautifully with one of our local craft beer offerings.

Dog Haus

We're serving up delicious tacos from actor & food fanatic Danny Trejo. Come hungry and enjoy traditional Street Tacos filled with Steak Asada or Grilled Chicken. Plus we’ve got vegetarian friendly options like Mushroom Asada and Chips & Guacamole.

Trejo’s Tacos

Top Chef fan favorite Fabio Viviani is bringing a taste of Italy to Chula Vista! Swing by for his twists on traditional ravioli, and a classic chicken sandwich. Remember to pick up a side of truffle potato skins.

Fabio Viviani

Last year we served up over 20k plant-based Impossible burgers across the country. This year we are proud to be introducing Questlove’s Cheesesteak – a new version of the Philly classic using Impossible meat.

Location

North Island Credit Union Amphitheatre

Upcoming Events