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Edmonton Ballpark (formerly known as TELUS Field)

10233 96 Ave. NW, Edmonton, AB T5K 0A5

Upcoming Events

There are no upcoming events in this time frame.

Get all of your questions about visiting the venue answered below.

Phone

Phone Number: Prospects Ticket Office: 780-940-4854 Ticketmaster Charge by Phone: 855-985-5000

Phone Hours: Ticketmaster: Mondays to Saturdays 9:30am to 10pm EST; Sundays and statutory holidays from 12 noon to 8pm EST

Accepted Payments

Visa, MasterCard, American Express, Debit and Cash

Open Hours

Non-Game Day Hours: Closed Game Day Hours: Open 1 hour prior to game time.

Will Call Info

Box Office Location: Located beside the Prospects Game Day Ticket Office, one set of doors west of the main entrance. Box Office will open a minimum of one hour prior to game time. To pick up will call orders, customers must present the actual credit card used to place the order and photo ID.

Accessible Seating

Edmonton Ballpark is equipped with Barrier Free seating. All locations offer excellent viewing. Wheelchair seats are located behind Boxes 107 and 126. Due to limited space, Telus Field can only accommodate one attendant per wheelchair patron. For inquiries regarding Barrier Free seating please contact the Edmonton Prospects at 780-458-5843. Service Pets: Service pets are welcome at the ball park. Guests with service pets should contact the Prospects office in advance to make suitable seating arrangements. No other animals or pets are permitted unless otherwise specified by the Edmonton Prospects.

Parking

There are three parking lots, game night parking in all lots is only $5. Lot 1 is located just north of the ball park, and can be accessed off 96th Avenue. Passes are available in this area for Field Level Suite Holders, Box Season Seat Holders and Season Seat Holders. Game night parking is available in Lots 2 and 3. These lots are located just one block west of the ball park.

Rules

General Rules: Rainout Policy: If a game is rained out completely, or is cancelled before becoming official due to inclement weather, your ticket may be used for any future Edmonton Prospects regular season game during the same season. Simply present the ticket from the rained out game at the Prospects Box Office at the ball park and you will be presented with comparable seating to the future game of your choice. Seating is subject to availability, but there are no service charges. Please Note: Refunds are not permitted.

Child Rules: Children six years of age or older must have a ticket for admission. Children under six years may enter without a ticket, but must sit on the lap of their parent/guardian without obstructing the sight lines of other guests.

At this time, there are no upgrades available for this venue.
At this time, there is no seat map available for this venue.