Get all of your questions about visiting the venue answered below.
(304) 293-SHOW (7469) M-F 10am - 5pm, excluding WVU Holidays.
Cash, Check, Visa, Mastercard and Discover
The Creative Arts Center box office is open on weekdays from 10am - 5pm. Box office opens 90 minutes prior to showtime.
Will Call Info
Will Call is located at the Creative Arts Center box office in the main lobby. Will Call may be picked up during regular business hours of M-F 10am – 5pm and 90 minutes prior to showtime. Customers must present a photo ID to claim tickets.
Accessible seating is available for all events. Hearing Assist devices are also available to the hearing impaired. Please visit or call the venue box office at 304-293-7469 with your accessible needs.
Limited free parking is available in front of the Creative Arts Center (Lot 45) after 5pm M-F and on weekends. On non-game days, free parking is also available at the WVU Coliseum across the street from the Creative Art Center. Additional lots adjacent to the CAC are pay-to-park or restricted to permit holders. Please read posted signs regarding parking restrictions. For parking lot information please call WVU parking at 304-293-5502 or visit: http://transportation.wvu.edu/home
General Rules: Doors typically open 30 minutes prior to show time. Tobacco free facility. Prohibited: Outside food/drink, backpacks and large bags, audio/video recorders, coolers or hard containers, laser pointers, weapons, bottles/cans & pets (with the exception of ADA service animals). All patrons are subject to search.
Child Rules: Everyone entering the venue must have a ticket regardless of age.