Question 1

Is police assistance available?

Accepted Answer

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Question 2

Can I park closer to the entry?

Accepted Answer

Premier Parking options are available for every event. The price will vary based on event. These parking options can be purchased prior to the show in the next tab over in "upgrades".

Question 3

Do you have VIP Seating or other amenities?

Accepted Answer

If you are interested in purchasing premium seating for the season, please visit livenationpremiumseating.com or contact Josh Huber, JoshuaHuber@livenation.com, or call 360-803-7053 for pricing options. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for premium seating.

Question 4

Can I host a private event at RV Inn Style Resorts Amphitheater?

Accepted Answer

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email risracustomerservice@livenation.com

Question 5

Are there shuttles?

Accepted Answer

For Saturday & Sunday shows the C-Tran runs to our venue! For more info please visit - https://www.c-tran.com/

Question 6

If I leave the venue, can I come back in?

Accepted Answer

Re-Entry is not permitted at RV Inn Style Resorts Amphitheater. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.

Question 7

Do you recycle?

Accepted Answer

RV Inn Style Resorts Amphitheater participates in a venue wide recycling program. You will find recycling bins located through-out the venue. Please recycle where possible.

Question 8

Where are restrooms located?

Accepted Answer

Restrooms are located in each plaza

Question 9

Can I sell my extra tickets out front?

Accepted Answer

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement. Ticketmaster does offer to reseller tickets on most events.

Question 10

Does the venue have security?

Accepted Answer

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Your safety and security are most important to us. The following details will outline our general venue&rsquo;s guidelines: https://www.livenation.com/venueguidelines

Question 11

What security procedures should I expect when entering?

Accepted Answer

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags, and lawn chairs are subject to inspection are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please ask to speak with a supervisor or one of our medical personnel and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

Question 12

Where can I smoke or vape?

Accepted Answer

Smoking/Vaping is not permitted under the roof of the pavilion or the lawn area. Designated smoking areas are available in each plaza.

Question 13

Can I leave materials around about my company, or sponsor the venue?

Accepted Answer

All sponsorship inquiries should be directed to our office- please call (360) 816-7000 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site, you will be escorted off property.

Question 14

Can I bring a stroller?

Accepted Answer

Strollers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Question 15

What are your tailgating policies?

Accepted Answer

Due to the Washington State Liquor Control Board, Clark County Fire Marshal and Clark County regulations, alcohol consumption, open flames and camping are not allowed in the parking lots.

Question 16

Can I record the show that I'm attending?

Accepted Answer

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Question 17

Where do I go for taxis / ride-share?

Accepted Answer

RV Inn Style Resorts Amphitheater is taxi/rideshare/Uber accessible. After approximately 9pm, all traffic lanes out of RV Inn Style Resorts Amphitheater become exit-only. Drivers are encouraged to access the venue via
On Saturday and Sundays, C-TRAN provides Amphitheater shuttle service to the show from the Salmon Creek Park & Ride every 15 minutes. These services begin 90 minutes prior to a show start and running until showtime. This service provides a quick and hassle-free alternative to parking in the amphitheater lots. The round-trip fare is $2.00 per person CASH ONLY. Children under the age of 6 may travel for free. Please have the exact fare to hand, as C-Tran drivers cannot provide change.

Question 18

Will there be traffic on my way into or out of the venue?

Accepted Answer

Traffic is controlled by local law enforcement and the venue. We strongly recommend early arrival and carpooling when possible. Please check local traffic reports for real time updates.

Question 19

Can I bring an umbrella?

Accepted Answer

Umbrellas are no permitted in our venue.

Question 20

I've got my ticket. Is there anything else I should buy to make my show great?

Accepted Answer

A variety of upgrades are available in advance through our next tab over in "upgrades".

Question 21

Do you have VIP Parking? Where is VIP Parking?

Accepted Answer

The VIP lots are located near the Ilani VIP Club. Guests must have a pass or be on the parking list to access these lots. Guests can enter through any road entrance and be directed to these lots.

Question 22

Do you have a VIP Club? Where is the VIP Club?

Accepted Answer

We have one VIP Clubs exclusive to our Premium Seat clients &ndash; open before and during each performance with video monitors, private VIP restroom facilities, reserved seating in the best locations in the house Box Seat Hosts to assist you and your guests, exclusive VIP entrance and exit, and VIP parking.

Question 23

What happens in the event of inclement weather?

Accepted Answer

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
https://www.instagram.com/rvinnstyleamp/
https://www.facebook.com/rvinnstyleresortsamp

An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Question 24

Can you provide will-call information?

Accepted Answer

Will call tickets are available for pickup at the Box Office located next to the main gates. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.
If tickets or passes are being left for you- they will only be left at the Box Office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Question 25

Where do I find Lawn Pass Holder info?

Accepted Answer

If you are a Lawn pass holder, please visit https://lawnpass.livenation.com/pass/36/rv-inn-style-resorts-amphitheater/ for all pass information and show exclusions.

Question 26

Are shuttles available?

Accepted Answer

Yes! Shuttles will be available for events that are on Saturdays + Sundays!

Question 27

What is your address?

Accepted Answer

Our address is 17200 NE Delfel Rd, Ridgefield, WA 98642

Question 28

Is there a carpool program?

Accepted Answer

Yes! We do have a carpool program please print out the PDF here!

Question 29

Does the venue have administrative hours of operation?

Accepted Answer

Generally, our Admin Hours are from 9:00 AM - 5:00 PM. Please contact us at (360) 816-7000 or RISRACustomerService@livenation.com.

Question 30

What are your alcohol policies?

Accepted Answer

RV Inn Style Resorts Amphitheater offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue or patrons cannot leave premises with alcohol. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.
Liquor can be found in our three liquor gardens Summit Spirts, Crater Cocktails and Base Camp Lounge

Question 31

Where can I get all-access passes?

Accepted Answer

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue Box Office does not sell any meet and greet, backstage or venue passes.

Question 32

Can I bring a service animal?

Accepted Answer

Like many venues and other large places of assembly, RV Inn Style Resorts Amphitheater has a &ldquo;no pets&rdquo; policy. However, Live Nation&rsquo;s policy explicitly permits guests with disabilities who use dogs as service animals. RV Inn Style Resorts Amphitheater&rsquo;s policy, consistent with ADA&rsquo;s revised guidelines, defines &ldquo;service animal&rdquo; as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual&rsquo;s disability.
RV Inn Style Resorts Amphitheater requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal&rsquo;s work or the individual&rsquo;s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

Question 33

Who do I contact for automobile assistance?

Accepted Answer

If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider.

Question 34

What are your bag policies for entry?

Accepted Answer

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Please note that we we require either a clear plastic, vinyl, or pvc bag maximum size 12" x 6" x 12" OR small clutch bags that don't need to be clear maximum size 6" x 9"

Question 35

Can I bring banners or signs to into the venue?

Accepted Answer

Signs larger than 8.5" X 11" in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guest's view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Question 36

Can I bring a camera to the show?

Accepted Answer

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Question 37

Can I camp at the venue?

Accepted Answer

The venue does not allow camping or overnight parking of any kind.

Question 38

What happens if my show cancels?

Accepted Answer

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Follow our social media for show updates.
https://www.instagram.com/rvinnstyleamp/
https://www.facebook.com/rvinnstyleresortsamp

Question 39

Is my cell phone permitted at my show?

Accepted Answer

Generally cell phone are permitted in the venue. On occasions, comedy shows in particular, cell phone usage may not be allowed due to artist requests.

Question 40

Are children permitted?

Accepted Answer

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

Question 41

Are firearms permitted?

Accepted Answer

RV Inn Style Resorts Amphitheater does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Question 42

Do you have food and drinks at the venue?

Accepted Answer

RV Inn Style Resorts Amphitheater offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull. Concessions are located throughout the venue in every plaza.

Question 43

How can I contact the venue?

Accepted Answer

Venue Phone number &ndash; (360) 816-7000
Venue Email &ndash; RISRACustomerService@livenation.com
Venue Address &ndash; 17200 NE Delfel Rd, Ridgefield, WA 98642

Question 44

What methods of payment are allowed inside?

Accepted Answer

All points of sale will only accept credit, debit and mobile pay. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees located at the Guest Services booth at the main entrance.

Question 45

Are there any perks for designated drivers?

Accepted Answer

Our concessionaire offers one free fountain soda to guests that commit to be the designated driver for their party. Please visit our Guest Services stand to get proper DD credential/voucher.

Question 46

Can I bring my own water to the venue?

Accepted Answer

Guests are permitted to bring in One (1) factory-sealed or empty bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks and stainless steel water bottles are not permitted. Water refill stations are located near each restroom.

Question 47

Where can I drop someone off for a concert?

Accepted Answer

Drop off areas are located in front of the main entry gates. This is a no parking zone. Drivers must remain with their vehicle and leave after dropping off. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 90 minutes prior to the end of the show. If you are not back within 90 minutes of the end of the event- you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

Question 48

How do you handle emergencies?

Accepted Answer

In the event of an emergency while on site RV Inn Style Resorts Amphitheater has trained paramedics to assist with any medical issues. First aid is located inside the East Plaza but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue.

Question 49

Are you hiring?

Accepted Answer

The venue begins hiring for each season in early March. If you are interested in working for the venue, please visit: https://venuenationjobs.com/northwest-us/

Question 50

Where do I enter the venue?

Accepted Answer

There are a total of four entrance gates to the facility. Main entry gates are available for use regardless of the ticket type. The Ilani VIP Club has a separate entry gate located adjacent to the VIP parking lot. All guests using this gate must be VIP clients and have the appropriate ticket.

Question 51

Where can I get assistance inside the venue?

Accepted Answer

If you need assistance while at an event, please visit our Guest Services areas located in the East and West Plazas

Question 52

Can you get some fan mail to a band?

Accepted Answer

RV Inn Style Resorts Amphitheater will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist&rsquo;s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Question 53

Is there a way to get into the venue earlier, or skip the line?

Accepted Answer

For select events, guests can purchase Fast Lane passes via our "upgrades" tab over or each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line.

Question 54

What time do you open the gates?

Accepted Answer

Parking lots will generally open one hour prior to our scheduled gate time. Gate times vary but are usually 60-90 minutes prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Question 55

Can you accommodate groups?

Accepted Answer

If you have a large party that will be attending the show and are interested in hospitality options, please contact our Premium Seating Department at 360-816-7004. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Question 56

How should guests behave at a concert?

Accepted Answer

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law, they will be subject to any tickets or punishment deemed necessary by local law enforcement.

Question 57

What accommodations exist for guests with disabilities?

Accepted Answer

RV Inn Style Resorts Amphitheate value inclusion and access for all participants and are pleased to provide reasonable accommodations for all our events. All of our events have wheelchair access and those tickets can be purchase online at Livenation.com. To ask questions about accessibility or request accommodations, please contact RV Inn Style Resorts Amphitheater at 360-816-7000 or RISRACustomerService@livenation.com. At least two weeks' advance notice is required in order for us to help provide seamless access.

Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the Box Office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Day of Show Parking- Accessible Parking is located just outside our East Plaza. Turn on your emergency flashers to help parking staff identify your needs. They will direct you to the lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots.
Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
Interpreter Requests- if you will need an interpreter for an event, please give us at least 2 weeks&rsquo; notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up, we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call (360) 816-7000 to arrange for an interpreter for your visit.
Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.

Question 58

Can you provide hearing assistance?

Accepted Answer

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 5 days&rsquo; notice. Guests that require interpreter service need to email us with contact information and show date of interest. We need at least 2 weeks&rsquo; notice to secure an interpreter. We can be reached at RISRACustomerService@livenation.com.

Question 59

What items ARE allowed to be brought into the venue?

Accepted Answer

ONLY small clutches, wristlets, or fanny packs no bigger than 6&rdquo;x 9&rdquo; OR clear plastic bags NO BIGGER than 12"x12"x6&rdquo; will be allowed inside
Cameras &ndash; nonprofessional only, no detachable lenses
Lawn Chairs - low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Day of Show tab
Water &ndash; an empty water bottle OR up to 1 gallon of water in a factory sealed bottle is permitted

Question 60

What items are NOT allowed to be brought into the venue?

Accepted Answer

Weapons of any kind
Alcohol
Illegal drugs/substances
Glass containers
Cans
Hard sided/large coolers
Average sized bags/backpacks
Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized back packs
Laser pointers
Animals (except service animals)
Fireworks

Question 61

Can I rent a lawn chair at the venue?

Accepted Answer

Lawn chairs are available for rent and must be turned in at the end of the event. Guests are able to bring their own lawn chairs, but the chair must sit no more than 9 inches off the ground. RV Inn Style resorts Amphitheater reserves the right to turn away chairs that do not meet the height requirements.

Question 62

What policies exist for lawn seating?

Accepted Answer

The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes.

Question 63

Do you have a 'Lost & Found' at the venue?

Accepted Answer

If you lose an item while you are at an event- you can visit our Guest Services stand located at the East Main Entrance to see if it has been turned in or call (360) 816-7000.

Question 64

What can I do if my tickets were lost or stolen?

Accepted Answer

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event - guests can visit the box office and have their ticket reprinted for a fee.

RV Inn Style Resorts Amphitheater

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Know Before You Go

FAQs