Get all of your questions about visiting the venue answered below.
Phone Number: 1-855-985-5000
Phone Hours: Regular business hours.
For Ticketmaster ticketed events: Cash, Debit, Visa, MasterCard, American Express, Sears and Diner’s Club.
The box office opens for sales and will call one hour prior to event time.
Will Call Info
Box Office Location: Located on the ground level, to the left of the stairs as you enter the Edgeworth Centre. Customers must present the actual credit card used to place the order and photo ID. Only open during the event.
The Encana Arena has wheelchair seating available on both the main lower level and upper level seating areas. Wheelchairs seating is ticketed and priced in accordance with each separate performance. Please be sure to specifically request a wheelchair space when calling the box office to purchase tickets. Wheelchair seating is available on the concourse, behind the last row of seats, on the lower level in sections C, O, G & S and along the side of section Y on the upper level. The attendant seats are located in behind the wheelchair seats. The Encana Arena can accommodate only one attendant per wheelchair patron. If an attendant is not required then a single wheelchair seat can be purchased. Wheelchair patrons and one guest have the opportunity to purchase seating at the normal charge for an event and occupy seats together at a number of locations on both the lower and upper seating levels. Since wheelchair spaces are limited, additional group members are not guaranteed seating near the wheelchair patron but we will make an effort to accommodate groups if availability allows it. In order to ensure that our patrons are comfortably seated, we recommend that you allow extra time to park and get to your seats before the performance is scheduled to begin.
There is a large parking lot available for patrons of the Edgeworth Centre and Encana Arena. Parking is free for all patrons.
Children who have celebrated their third birthday are required to have a ticket to gain admittance to a Season of Champions event. Children under three are not required to have a ticket, provided they sit on an adult’s lap. No discounted tickets are available.