Get all of your questions about visiting the venue answered below.
The Ticket Office accepts Visa, Mastercard, AmericanExpress, Discover, checks and cash.
The Ticket Office is open 9AM to 5PM - Monday through Friday.
Will Call Info
Tickets can be picked up no earlier than 48 hours after order is placed, at the Ticket Office. Customers must have actual credit card, a picture ID and confirmation number.
Accessible seating is located in rows SA, SB, or SC which are generally the front rows for Civic Center performances. Additional seating is located in row X at door 5. Two elevators are available that will enable guests to walk directly to row X without any stairs.
Parking is available on 3rd Avenue. There is a parking lot at 4th and Grand. Street parking is available after 6PM.
General Rules: Cameras and recording devices are not allowed in the facility.
Child Rules: Children under the age of 5 will not be admitted into the theater unless otherwise noted. All guests require a ticket, regardless of age. For questions on age requirements and recommendations, please refer guests to call the Box Office at 515-246-2300.