Q: How can I contact the venue?

Venue Phone number – 206 607 3440 Venue Email – GorgeInfo@LiveNation.com Venue Address- 754 Silica Rd. NW, George, WA 98848 For any Lost & Found inquiries please fill out this form and our team will get back to you.

Question 1

What accommodations exist for guests with disabilities?

Accepted Answer

Gorge Amphitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

The natural terrain of the Gorge is rough and hilly. For those needing assistance, a special services vehicle can transport physically challenged patrons from the main gate to a drop-off point close to the lower bowl. There is also a special services vehicle available to transport disabled patrons from the campground to the Amphitheatre. Space is limited to one disabled guest and one aide/companion. At the conclusion of the show, shuttles from the venue back to the main entrance and campground are available.
Ticketing - ADA tickets can be purchased online at www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the   logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does often sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you purchase your tickets.
Day of Show Parking - Accessible parking is located in Gate B closest to the venue gates. 
Accessible Day of Show - If you have questions or need assistance, we have guest service employees to help answer questions related to seating or other accommodations. Please inquire at Main Gate Guest Services or at the entrances to the accessible seating areas. 
Unexpected Needs - If you have had an injury or illness that prevents you from using the seat you originally purchased, we strongly recommend going through www.livenation.com or www.ticketmaster.com prior to the day of the show to exchange your purchased tickets for accessible seating. Tickets are based on availability and we cannot guarantee we will be able to seat you. Please remember that accessible seating permits one seat for the guest with the accessible needs and one seat for a companion. All seats require tickets.
Interpreter Requests - If you will need an American Sign Language interpreter for an event, please give us at least 2 weeks notice to secure. Guests who request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 206.607.3440 to arrange for an interpreter for your visit.
Accommodations - Most of our venue restrooms, concession, and merchandise stands are accessible.
ADA Venue Entrance Gate - A dedicated ADA gate is located near the Main Gate / Box Office & our Plaza Gate is ADA accessible.

Question 2

Where can I enter?

Accepted Answer

There are a total of two entrance gates to the facility:
Main Entrance Gate: Available for use regardless of the ticket type.
Plaza Gate: Box & Season seat holders have a separate entry gate located in Plaza Parking area. All guests using this gate must be VIP clients and have the appropriate ticket.

Question 3

Do you have a 'Lost & Found' at the venue?

Accepted Answer

Please follow this link for lost & found assistance - https://www.gorgecamping.com/lost-found

Question 4

What time do gates open?

Accepted Answer

Parking lots will generally open 2 hours prior to our scheduled gate time. Gate times vary, but are usually 90 minutes prior to show time. Please check the specific event page as these dates are subject to change.
Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Question 5

Are firearms permitted?

Accepted Answer

The Gorge does not allow firearms or weapons of any description on our property. This includes our venue and campgrounds.

Question 6

What security procedures should I expect when entering?

Accepted Answer

When coming through our gates, please plan on security using metal detectors and/or a physical pat-down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please ask to speak with a supervisor or one of our medical personnel and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

Question 7

Are children permitted?

Accepted Answer

For all ages shows, children 2 and under do not require a ticket but must sit on a parent's lap. Please check age restrictions carefully when purchasing tickets.

Question 8

Do you have food and drinks at the venue?

Accepted Answer

The Gorge Amphitheatre offers a wide variety of concession options throughout the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, fountain soda (Coke Products), water, and Red Bull. Concessions are located throughout the venue in every plaza.

Question 9

How can I contact the venue?

Accepted Answer

Venue Phone number &ndash; 206 607 3440
Venue Email &ndash; GorgeInfo@LiveNation.com
Venue Address- 754 Silica Rd. NW, George, WA 98848
For any Lost & Found inquiries please fill out this form and our team will get back to you.

Question 10

Are there any perks for designated drivers?

Accepted Answer

Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the designated driver booth at the Guest Services location to the right of the main stage.

Question 11

Can I bring my own water to the venue?

Accepted Answer

Guests are permitted to bring in One (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted.
Camelbacks/hydration packs are permitted with the restrictions of 2 pockets max. No sewn-in packs - cannot be part of a large backpack. It must be completely empty on entry to the venue.
Water fountains are located throughout the venue.

Question 12

How do you handle emergencies?

Accepted Answer

In the event of an emergency while on site- The Gorge has trained paramedics to assist with any medical issues. First aid is located in the lower plaza, above The Gorge Grill, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on-site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd-related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue

Question 13

Lockers

Accepted Answer

Depending on the event lockers may be available for rent during festivals. Please check your festival's site for more info!
Our venue does have lockers located outside the venue by the box office availability is limited.

Question 14

Where can I find all your events?

Accepted Answer

A complete listing of events can be found at https://www.livenation.com/venues/14067/gorge-amphitheatre

Question 15

Is my cell phone permitted at my show?

Accepted Answer

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

Question 16

Where are your guest services?

Accepted Answer

If you need assistance while at an event please visit our guest services areas!

Main Gate
Venue Guest Services to the right of the main stage 
Campground Guest Services - Gate D

Question 17

Can you get some fan mail to a band?

Accepted Answer

The Gorge will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist&rsquo;s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Question 18

Can you accommodate groups?

Accepted Answer

The Gorge does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at 206 802 3123. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Question 19

Do you have a guest conduct?

Accepted Answer

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement.

Question 20

Who do I contact for hearing assistance?

Accepted Answer

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 206 607 3440

Question 21

Where are local hotels to stay at?

Accepted Answer

Local cities to our venue include but are not limited to George, Quincy and Moses Lake! For more accommodation info please visit tourgrantcounty.com/hotel-motel/

Question 22

Can I rent a lawn chair?

Accepted Answer

Lawn chairs are available for rent per chair! You can buy on-site if available or buy ahead of time here.

Question 23

How is lawn seating?

Accepted Answer

The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

Question 24

What can I do if my tickets were lost or stolen?

Accepted Answer

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event- guests can visit the box office and have their ticket reprinted for a fee.

Question 25

Where can I go for medical assistance in venue?

Accepted Answer

First  Aid is located to the right of the Gorge Grill. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator please go to The Medical Center and our medical staff will assist you.
If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical center so the syringe can be properly disposed of.

Question 26

Where can I buy artist merchandise at my show?

Accepted Answer

Merchandise will be available for all concerts at our Concert Gear booths located throughout the venue. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Question 27

Where can I buy Gorge merchandise?

Accepted Answer

Gorge merchandise will be available for most of our concerts, you can find our merch located at our souvenir shop in the venue in plaza.

Question 28

Can I leave my vehicle overnight?

Accepted Answer

There is no overnight parking permitted in the venue parking lots. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense. There is a campground available for overnight stays adjacent to the venue - www.gorgecamping.com.

Question 29

Where do I park?

Accepted Answer

Day, Star, Star Plus & ADA Parkers will enter through Gate B
Plaza Parkers will enter through Gate C

* Both gates are located on Silica Rd.

Question 30

Do you have police assitance?

Accepted Answer

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor will we secure them.

Question 31

Do you have VIP Seating or other amenities?

Accepted Answer

If you are interested in purchasing a floor box, season seats or club access for the season please contact our PSS department at www.livenationpremiumtickets.com. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Question 32

Who do I contact if I am interested in a private event?

Accepted Answer

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email us or click here.

Question 33

If I leave the venue, can I come back in?

Accepted Answer

Re-Entry is not permitted at The Gorge except on selected festival events. Please check the official festival website for variances to this policy if any. Ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening you will not be allowed back in without a new ticket.

Question 34

Do you recycle?

Accepted Answer

The Gorge participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.

Question 35

Where are you restrooms located?

Accepted Answer

Restrooms are located throughout the venue, for the most part, restrooms at the Gorge are the porta-potty style bathroom.

Question 36

Can I sell my extra tickets out front?

Accepted Answer

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Question 37

Where is your security located?

Accepted Answer

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Your safety and security are most important to us. The following details will outline our general venue&rsquo;s guidelines:
https://www.livenation.com/venueguidelines

Question 38

Where can I smoke or vape?

Accepted Answer

It is illegal to smoke in all indoor public places and workplaces in Washington State.
While we do not restrict smoking on the lawn- if guests around you are complaining we will ask you to smoke in the plazas. We appreciate your cooperation.

Question 39

Can I leave materials around about my company, or sponsor the venue?

Accepted Answer

All sponsorship inquiries should be directed to our office- please call 206 802 3120 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Question 40

Can I bring my stroller and wagon in?

Accepted Answer

No, strollers and wagons are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Question 41

I've got my ticket. Is there anything else I should buy to make my show great?

Accepted Answer

Upgrades are available through our Experience App - visit www.lnexperience.com to download the program and see all of the upgrades and experiences we have available.

Question 42

What are acceptable forms of ID to enter a 18+ event?

Accepted Answer

Security will accept USA driver&rsquo;s licenses, state IDs, passports, military ID, Merchant Marine ID, Tribal ID (not all accepted), and US Possessions issued ID. Security will also accept any foreign government-issued passport provided it has a photo, name, and date of birth on it.Security will *not* accept consular identification or a foreign government-issued driver&rsquo;s license other than Canadian Province issued driver&rsquo;s license or identification card

Question 43

What is your marijuana laws and drug policy?

Accepted Answer

Marijuana is not allowed to be brought into The Gorge. Many people now assume they are free to use marijuana following the recent changes in the law. But it is unlawful to open a package containing marijuana, or consume marijuana in view of the general public. A person who violates this law is guilty of a class 3 civil infraction &ndash; the use or display of Marijuana at the Gorge is prohibited. Unsure on the law - GO HERE for a FAQ sheet.
The Gorge Amphitheatre and Campgrounds have a zero-tolerance policy for any and all illegal drugs, and uniformed and nonuniformed officers patrol the grounds.

Question 44

Where do I go for camping info?

Accepted Answer

Find all info for our campground here - gorgecamping.com
Camping Tickets can be purchased via Ticketmaster - click here

Question 45

What items ARE allowed to be brought into the venue?

Accepted Answer

ONLY small clutches, wristlets, or fanny packs no bigger than 6&rdquo;x 9&rdquo; OR clear plastic bags NO BIGGER than 12"x12"x6&rdquo; will be allowed inside
Cameras &ndash; nonprofessional only, no detachable lenses
Food &ndash; in a clear, 1-gallon Ziploc bag
Lawn Chairs - low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Day of Show tab
Water &ndash; an empty water bottle OR up to 1 gallon of water in a factory-sealed bottle is permitted
Hydration Pack: 2 pockets max. Your pack must fit within bag size restrictions (NO BIGGER than 12"x12"x6&rdquo;). No sewn-in packs - cannot be part of a large backpack. It must be completely empty on entry to the venue.

Question 46

What items are NOT allowed to be brought into the venue?

Accepted Answer

Weapons of any kind
Alcohol
Illegal drugs/substances
Glass containers
Cans
Hard-sided/large coolers
Bags outside of our bag policy dimensions
Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized back packs
Laser pointers
Animals (except service animals)
Fireworks

Question 47

What methods of payment are allowed in the venue and campground?

Accepted Answer

All points of sale will only accept credit, debit and mobile pay. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar, without any service fees in our venue only.

Question 48

What happens if my show cancels?

Accepted Answer

Cancelations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase. 
Follow our social media for show updates.
https://www.instagram.com/gorgeamphitheatre/
https://www.facebook.com/GorgeAmphitheatre/

Question 49

What are your alcohol policies?

Accepted Answer

The Gorge offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

Question 50

Where can I get all-access passes?

Accepted Answer

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue Box Office does not sell any meet and greet, backstage or venue passes.

Question 51

Can I bring a service animal?

Accepted Answer

Like many venues and other large places of assembly, the Gorge has a &ldquo;no pets&rdquo; policy. However, Live Nation&rsquo;s policy explicitly permits guests with disabilities who use dogs as service animals. The Gorge&rsquo;s policy, consistent with ADA&rsquo;s revised guidelines, defines &ldquo;service animal&rdquo; as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual&rsquo;s disability. 
The Gorge requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal&rsquo;s work or the individual&rsquo;s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

Question 52

Who do I contact for automobile assistance?

Accepted Answer

If any assistance is needed at our venue and campground with your vehicle please contact your normal Emergency Assistance provider.

Question 53

What are your bag policies for entry?

Accepted Answer

All bags are subject to search upon entry. Guest has the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Please note that we require either a clear plastic, vinyl, or pvc bag (maximum size 12" x 6" x 12") OR small clutch bags that don't need to be clear (maximum size 6" x 9")

Question 54

Can I bring banners or signs to into the venue?

Accepted Answer

Signs larger than 8.5" X 11" in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Question 55

Can I bring a camera to the show?

Accepted Answer

SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.