Q: How can I contact MIDFLORIDA Credit Union Amphitheatre?

Venue Phone number – 813-740-2446 Venue Email – midfloridacreditunionamp@livenation.com Box Office Email - tampaboxoffice@livenation.com

Question 1

What is your address?

Accepted Answer

Our address is 4802 US Hwy 301 N Tampa, FL 33610.

Question 2

How do I get to MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

FROM TAMPA
- I-4 to exit 7A (Highway 301 South)
- south (right) 1/4 mile
- entrance on the right
- US Highway 301 Entrance gate 
OR
- I-4 to exit 5 (Martin Luther King Blvd)
- east approximately 2 miles
- entrance on left
- Martin Luther King Blvd Entrance gate
FROM ST PETERSBURG/CLEARWATER
- I-275 North to I-4 East to eixt 7A (US 301 South)
- south (right) 1/4 mile
- entrance on the right
- US Highway 301 Entrance Gate
OR
- I-275 North to I-4 East to exit 5 (MLK Blvd)
- east (right) 2 miles
- entrance on the left
- Dr Martin Luther King Blvd Entrance
FROM SARASOTA
- I-75 North to exit 260B (SR 574, MLK Blvd)
- west (left) 2 miles, past US 301
- entrance on the right
- Dr Martin Luther King Jr Blvd Entrance gate
FROM OCALA
- I-75 South to I-4 West to exit 5 (MLK Blvd)
- west (left) 1/2 mile
- entrance on the left
- Dr Martin Luther King Jr Blvd Entrance Gate
FROM ORLANDO
- I-4 West to exit 7 (US 301 South)
- South (left) 1/4 mile
- entrance on the right
- US Highway 301 Entrance gate
OR
- I-4 West to exit 5 (MLK Blvd)
- west (left) 1/2 mile
- entrance on the left
- Dr Martin Luther King Jr Blvd Entrance gate

Question 3

How can I contact MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

Venue Phone number &ndash; 813-740-2446
Venue Email &ndash; midfloridacreditunionamp@livenation.com
Box Office Email - tampaboxoffice@livenation.com

Question 4

How do I enter the venue?

Accepted Answer

There are a total of three entrance gates to the facility. Main gate located next to Box Office on east side of venue and secondary gate located by the VIP Club on the west side of the venue are available for use regardless of the ticket type. There is one Fast Lane gate located in between the main entrance and the Box Office on the east side of the venue. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located next to the VIP Club on the west side of the venue. All guests using this gate must be VIP clients and have the appropriate ticket.

Question 5

What time do the gates open?

Accepted Answer

Parking lots will generally open two hours prior to our scheduled gate time. Gate times vary, but are usually 60 minutes prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Question 6

Where should I stay if I'm traveling from out of town?

Accepted Answer

For a list of hotel recommendations, please visit: https://www.tripadvisor.com/HotelsNear-g34678-d2647446-The_MidFlorida_Credit_Union_Amphitheatre-Tampa_Florida.html

Question 7

Where can I find a list of shows for the season?

Accepted Answer

A complete listing of events can be found at http://www.livenationvenue.com/midflorida-credit-union-amphitheatre-at-the-fl-state-fairgrounds

Question 8

What is your bag policy?

Accepted Answer

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags 6&rdquo;x 9&rdquo;.

Question 9

Do you conduct bag searches?

Accepted Answer

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

Question 10

How is security on site?

Accepted Answer

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Your safety and security are most important to us. The following details will outline our general venue's guidelines:
https://www.livenation.com/venueguidelines

Question 11

What are your security procedures?

Accepted Answer

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please ask for a supervisor or manager and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

Question 12

Is there law enforcement on site?

Accepted Answer

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Question 13

How is traffic control around the venue?

Accepted Answer

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.
http://baynews9.com/RealTimeTraffic.html

Question 14

Where can I find a restroom?

Accepted Answer

Restrooms are located throughout the venue. Two large restroom in the east plaza and one large restroom in the west plaza.

Question 15

Do you have a lost and found?

Accepted Answer

Lost items are turned in to Guest Services during and at the end of the show. The Guest Services booth is located next to the Orchestra entrance (ramp) on the west side of the venue. Before leaving the venue, check with Guest Services to see if they have your item. If you want to inquire about a lost item after the event day, please file a claim HERE or call (813) 740-2446 for assistance.

Question 16

Is merchandise available for purchase at the venue?

Accepted Answer

Merchandise will be available for all concerts at our Concert Gear booths located on both the east & west side of the venue.. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Question 17

Are concessions available for purchase at the venue?

Accepted Answer

MIDFLORIDA Credit Union Amphitheatre offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.
Concessions are located throughout the venue.

Question 18

Do you have ATM's at MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

We have multiple ATM's on site located near The main concession stand in east plaza and by the VIP Entrance in the west plaza.

Question 19

What type of credit cards do you accept?

Accepted Answer

All main concession stands take Visa / MasterCard / Discover and American Express. Smaller stands and portable concessions may be cash only. See ATM's for locations on site. All merchandise stands take all major credit cards.

Question 20

Can I re-sell my ticket at your venue?

Accepted Answer

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Question 21

What happens if I lose my ticket or it gets stolen?

Accepted Answer

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event- guests can visit the box office and have their ticket reprinted for a fee.

Question 22

What are your will call protocols?

Accepted Answer

Will call tickets are available for pickup at the box office. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.
If tickets or passes are being left for you- they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Question 23

How does lawn seating work?

Accepted Answer

The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

Question 24

What happens if weather occurs?

Accepted Answer

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
Facebook - /MIDFLORIDACREDITUNIONAMPHITHEATRE
Twitter - @MIDFLORIDAAMP
Instagram - @midfloridaamp
An event may be delayed, postponed, or canceled depending on the severity of the weather expected.
For the latest weather updates click on link.
http://weather.com/weather/today/USFL0481:1

Question 25

What happens when a show cancels?

Accepted Answer

Cancellations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Question 26

What happens in the event of an emergency?

Accepted Answer

In the event of an emergency while on site- MIDFLORIDA Credit Union Amphitheatre has trained paramedics to assist with any medical issues. First aid is located in the east plaza next to the large main concession stand, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues.
In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days- 
Facebook - /MIDFLORIDAAmp
Twitter - @MIDFLORIDAAmp
Instagram - @MIDFLORIDAAmp

Question 27

Do you offer accommodations for those who may need hearing assistance?

Accepted Answer

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 813-600-1022, 813-600-1007 or 813-600-1003.

Question 28

How do you accommodate guests with disabilities?

Accepted Answer

MIDFLORIDA Credit Union Amphitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the  logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Day of Show Parking- Accessible Parking is located outside the venue, directly across the street from the main entrance on the east side. Let the parking staff know that you need accessible parking and they will direct you to this lot. If you do not absolutely need accessible parking- please park in the general lots. 
Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at the main entrance on the east side of the venue and also inside the venue at the Guest Services location.
Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 813-600-1022, 813-600-1007 or 813-600-1003 to arrange for an interpreter for your visit.
Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.

Question 29

What if I need medical assistance?

Accepted Answer

First Aid is located next to the large main concession stand in the east plaza. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator please go to First Aid and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.

Question 30

Who should I go to if I need help with something?

Accepted Answer

If you need assistance while at an event, please visit our guest services areas located in the east plaza next to the entrance to the orchestra seating area in front of the stage.

Question 31

How does parking work at the venue?

Accepted Answer

Parking lots open two hours prior to venue gates opening. General parking is included with your ticket. Please enter via US-301 or MLK Blvd for general parking. ADA parking is available across the street from the east side main entrance for no additional charge. For ADA parking, please enter via Orient Road.

Question 32

Is overnight parking permitted at MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Question 33

Can I take a taxi to MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

Yes! Taxi drop off area is located at the Martin Luther King Blvd entrance gate in the yellow lot.

Question 34

How do drop off's work at MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

Drop off areas are located at the Martin Luther King Blvd Entrance in the yellow lot. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event- you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

Question 35

Can I ride my bike to the venue?

Accepted Answer

Bike racks are located in the main parking lot next to the Florida State Fair Expo Hall. All bikes must be removed by the end of the event. MIDFLORIDA Credit Union Ampitheatre is not responsible for lost or stolen bicycles.

Question 36

Is public transportation available?

Accepted Answer

There is a public bus stop located next to the Orient Rd entrance. All other public transportation drop offs (taxi & uber) will use the Martin Luther King Blvd entrance & drop off in the yellow lot.

Question 37

What are your policies involving busses and bus parking?

Accepted Answer

Busses are considered an oversized vehicle and will be charged the oversize parking price if they will be remaining on site during the event. Busses that will be dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge. All busses will be boarded by our security staff to ensure no underage drinking is taking place on the bus. If there is any underage drinking- the whole bus will be turned around and no one will be able to enter the event.
The venue will not issue refunds and bears no expense that will be incurred due to non-admittance. Hillsborough County Sheriff's Department will be on site assisting in the bus lot to ensure all guests on busses are acting appropriately and within accordance of the law. *Subject to change based on event.

Question 38

What are your policies involving alcohol?

Accepted Answer

MIDFLORIDA Credit Union Ampitheatre offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.

Question 39

What if I have car troubles at MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider. MIDFLORIDA Credit Union Amphitheatre does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

Question 40

What are your tailgating policies?

Accepted Answer

All tailgating activities must be conducted in accordance with Florida law. Florida law (FS 562.11 and FS 843.02) prohibits drinking in public and public intoxication. Underage drinking is prohibited by law, and will be dealt with aggressively by Hillsborough County Sheriffs Office and Florida ABT.
No glass bottles are permitted.
No golf carts are permitted.
MIDFLORIDA Credit Union Ampitheatre parking lots are reserved for concert patrons only.
Clean up your tailgating area before entering the show. Bring trash bags with you to dispose of trash.
Be respectful of other guests.
Venue management reserves the right, without refund of any portion of the ticket purchase price, to refuse admission or to eject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language, or who fails to comply with venue rules.

Question 41

What are your policies for guest conduct?

Accepted Answer

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. MIDFLORIDA Credit Union Amphitheatre reserves the right to deny entry to any guest for any reason or no reason. If a guest is denied entry to any event, such guest will be issued a refund of the face value of the ticket for the event.

Question 42

What is your cell phone policy?

Accepted Answer

Generally, cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

Question 43

What is your camera policy?

Accepted Answer

SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Question 44

Do you permit service animals in your venue?

Accepted Answer

Service animals are permitted inside the venue during events. Only registered working animals are permitted.

Question 45

Do you allow banners and signs at MIDFLORIDA Amphitheatre?

Accepted Answer

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Question 46

Do you allow camping on your property?

Accepted Answer

The venue does not allow camping or overnight parking of any kind. RV camping is available on the adjacent Florida State Fair Authority property & can be purchased by calling 1-800-345-FAIR.

Question 47

Can I bring my kid to a show at MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

Question 48

Are weapons permitted in the venue?

Accepted Answer

MIDFLORIDA Credit Union Amphitheatre does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Question 49

Can I bring water into the venue?

Accepted Answer

Guests are permitted to bring in One (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted.
Water fountains are located at all restroom locations throughout the venue.

Question 50

Can I bring in fan mail?

Accepted Answer

MIDFLORIDA Credit Union Ampitheatre will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist&rsquo;s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Question 51

What items do you allow in your venue?

Accepted Answer

We allow:

Clear plastic, vinyl or PVC tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (6&rdquo;x 9&rdquo;).
Blankets
Cameras &ndash; nonprofessional only, no detachable lenses
Ponchos

*Subject to change per event

Question 52

What items are prohibited from your venue?

Accepted Answer

Items that are NOT allowed in the venue, but are not limited to:

Weapons of any kind, including spiked jewlery 
Alcohol
Illegal drugs/substances, including Marijuana
Outside lawn chairs of any kind
Umbrellas
Glass containers
Cans
Coolers
Laser pointers and selfie sticks 
Animals (except service animals)
Fireworks, fire starters, or open flames
Food and outside drinks, except factory sealed waterbottles

Question 53

Is re-entry permitted?

Accepted Answer

Re-Entry is not permitted at the MIDFLORIDA Credit Union Ampitheatre. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.

Question 54

Is smoking permitted?

Accepted Answer

Designated smoking areas are located throughout the plazas. While we do not restrict smoking on the lawn- if guests around you are complaining we will ask you to smoke in the plazas. Please note that smoking is not allowed in the reserved seating area. We appreciate your cooperation.

Question 55

Do you allow audio taping?

Accepted Answer

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Question 56

Are strollers permitted?

Accepted Answer

Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Question 57

Are umbrellas permitted?

Accepted Answer

Umbrellas are never permitted in the venue.

Question 58

What are your recycling initiatives and policies?

Accepted Answer

MIDFLORIDA Credit Union Ampitheatre participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.

Question 59

Do you have any specials for designated drivers?

Accepted Answer

Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the Guest Services booth located in the east plaza.

Question 60

Do you offer group ticket sales?

Accepted Answer

MIDFLORIDA Credit Union Amphiteatre does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at 813-600-1008. Premium Seating sells all VIP boxes, tables & seats at the venue that can accommodate larger parties than the standard ticket limit.

Question 61

Do you offer Fast Lane passes?

Accepted Answer

For select events guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located in between the Box Office and the main entrance on the east side of the venue.

Question 62

Can I rent a lawn chair at MIDFLORIDA Credit Union Amphitheatre?

Accepted Answer

For your safety and convenience, chairs of any kind are NOT permitted to be brought into the venue starting in 2023.
Lawn chairs are available for rent in advance or when you arrive at the lawn. Prices vary per show. Subject to availability. Reserve yours in advance here.
Lawn chairs must be turned in at the end of the event.

Question 63

Are upgrades available for purchase?

Accepted Answer

Upgrades are available on a show by show basis. Download the Live Nation App and find our venue to see available upgrades.

Question 64

Do you offer Premium/VIP Seating?

Accepted Answer

If you are interested in purchasing a floor box, season seats or club access for the season please contact our PSS department at 813-600-1008. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.