Upcoming Events
Know Before You Go
We can’t wait to see you! Click our tabs below for everything you need to know before attending a show with us!
Coming to a show? Here are a few things to know before you go!
Parking
Adjacent parking garage is at 4th Ave and Adams (Adams Street Garage). The garage opens at 6pm Monday through Friday. Garage opens earlier on weekends. Spaces are available to purchase online and through the box office.
Note: Not applicable for shows during weekdays before 6pm.
Door Time
Doors generally open one hour before the show's scheduled start time.
Bag Policy
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Mobile Ticketing
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments
Cashless payments will be available at all points of sale and are recommended
Arizona Financial Theatre is located at 400 W Washington St, Phoenix, AZ 85003.
Our box office is located in front of the building on the corner of 4th Ave. and Washington St. The box office is typically open from 5pm-9pm on SHOW DAYS ONLY. For morning or afternoon shows, the box office will open one hour before show time.
We are a cashless venue, we only accept credit, debit, and mobile pay. Cash to card conversion is available at guest services and the box office.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void and therefore not valid for entry. We recommend purchasing tickets directly via our box office, Ticketmaster or Live Nation only.
Assisted Listening Devices are available for patrons requiring hearing assistance for shows at the guest services window located in the east lobby
For and ADA requests, or general questions regarding ADA assistance, parking or needs please email arizonafinancialtheatre@livenation.com
Interpreter/ASL services available upon request. All ASL interpreter requests need to be submitted no less than 7 days prior to event date in order to give sufficient time frame to procure services. Please email arizonafinancialtheatre@livenation.com for information and instructions.
FAQs
Are Assisted Listening Devices Available?
Assisted Listening Devices are available for patrons requiring hearing assistance for shows at the guest services window located in the east lobby
Are posters allowed?
Handmade posters that are no larger than 8.5" x 11" are permitted.
Are VIP programs available?
Please email ArizonaFinancialTheatre@livenation.com
Arizona Financial Theatre has a strict NO WEAPONS OR FIRE ARMS policy.
Please review our Venue Guidelines.
Can I purchase show parking in advance?
You can purchase parking in advance online here.
Parking Garage Location: Entrance is located on Adams Street between 4th and 5th Avenue.
COVID-19 Information
At this time, none of our shows require health checks for entry, but please note that requirements and venue protocols (such as masking, testing, and vaccination) are subject to change. Be sure to check the event page for your show and our social media pages closer to the show date.
Do children need tickets?
Children under 12 months are free, everyone else needs a ticket.
Does the Theatre have food and beverage?
A full concession menu is available on site. Beer, Wine, and other specialty cocktails are available with proper ID.
How can I get the band to announce a special occasion for me from the stage?
Artists typically will not be able to accommodate specific requests, out of fairness to all fans.
How do I get to Arizona Financial Theatre?
Arizona Financial Theatre is located on the Northwest corner of 4th Avenue and Washington Street.
From West: I-10 East to 7th Avenue south, take to Adams Street, turn left (East) to Fourth Avenue.
From East: I-10 West to 7th Avenue south, take to Adams Street, turn left (East) to Fourth Avenue.
How does Will Call work?
Will Call is at Arizona Financial Theatre Box Office. The Box Office is located in front of the building on the corner of 4th Ave. and Washington St.
Please have a PHOTO ID, the CREDIT CARD the tickets were purchased on, and your CONFIRMATION number.
WILL CALL PICK-UP:
ARIZONA FINANCIAL THEATRE requires that customers picking up WILL CALL tickets furnish the following:
1) PICTURE IDENTIFICATION THAT MATCHES THE PICK-UP NAME
2) CONFIRMATION NUMBER THAT MATCHES THE CUSTOMER ACCOUNT
How can I purchase Accessible Seating? To purchase accessible seating please call the Box Office at 602.379.2888 press 2.
Limited Mobility seating is available. To purchase limited mobility seating please call the Box Office at 602.379.2888.
Sight and Hearing impaired seating is also available.
Is smoking allowed at the Theatre?
ARIZONA FINANCIAL THEATRE is a non-smoking facility. Smoking areas outside building are available, depending on event.
Is the venue available to rent for private events?
Is there someone I can call to get the set times?
On the day of the show you may call 602.379.2856 and if the information is available we will pass it on. Please keep in mind that the schedule is subject to change.
What are some of the security rules at the venue?
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Items NOT Allowed:
- Bags larger than 12"x 6" x 12"
- Weapons of all types
- Illegal drugs and substances
- Alcohol, cans & bottles, food or drink
- Professional cameras or camera equipment
- Fireworks, fire-starter, or open flames
- Audio recording equipment, noise makers
- Laser pens or pointers
- Skateboards, rollerblades, hover boards, scooters, bicycles, & other personal vehicles
- UAS (drones)
- Animals not authorized under ADA or relevant state/local laws
- Any item deemed to be dangerous
Some items may not be listed that are up to venue and tour discretion.
Please review our Venue Guidelines.
What if I have a question that is not listed here?
Please email ArizonaFinancialTheatre@livenation.com
What is the box office phone number?
(602) 379-2888
The box office is typically open from 5pm-9pm on SHOW DAYS ONLY. For morning or afternoon shows, the box office will open one hour before show time.
What is the camera policy?
Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval.
Binoculars are allowed.
No Laser Pointers allowed
No Video Cameras allowed
No Recorders allowed
What items are prohibited?
The following items are prohibited:
- No bags over 12” x 12” x 6", Camelbacks, or Bota bags
- Weapons of all types
- Illegal drugs and substances
- Alcohol, cans & bottles, food or drink
- Professional cameras or camera equipment
- Fireworks, fire-starter, or open flames
- Audio recording equipment, noise makers
- Laser pens or pointers
- Skateboards, rollerblades, hover boards, scooters, bicycles, & other personal vehicles
- UAS (drones)
- Animals not authorized under ADA or relevant state/local laws
- Any item deemed to be dangerous
This list of prohibited items is subject to change at the discretion of venue management.
What time would you recommend arriving?
ARRIVE EARLY
Doors are open one-hour prior to show time unless otherwise noted. We recommend that you arrive early.
Due to security and safety of guests camping out overnight is NOT PERMITTED, only day/morning of show is
What types of payment are accepted?
We are a CASHLESS venue - all points of sale will only accept credit card (Visa, MasterCard, American Express, Discover) or mobile pay (Apple pay, etc).
When is the box office open?
The box office at Arizona Financial Theatre will be open from 5pm-9pm on SHOW DAYS ONLY. For morning or afternoon shows, the box office will open one hour before show time.
If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show at Arizona Financial Theatre!
Where is the lost and found?
If you had so much fun that you lost something during your time with us, please click HERE.
Where should I park when coming to the Theatre?
Adjacent parking garage is at 4th Ave and Adams (Adams Street Garage). The garage opens at 6pm Monday through Friday. Garage opens earlier on weekends. Spaces are available to purchase online and through the box office. Parking is $20.00 in advance. Note: Not applicable for shows during weekdays before 6pm. Purchase parking in advance here.
How do I make an ADA request?
For and ADA requests, or general questions regarding ADA assistance, parking or needs please email arizonafinancialtheatre@livenation.com
How do I request an interpreter / ASL services?
Interpreter/ASL services available upon request. All ASL interpreter requests need to be submitted no less than 7 days prior to event date in order to give sufficient time frame to procure services. Please email arizonafinancialtheatre@livenation.com for information and instructions.
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Legendary Venue, Epic Private Events!
Sitting in the heart of downtown Phoenix, Arizona Financial Theatre provides unique versatility for groups from 10 to 5,000 guests. From upscale award ceremonies, corporate events, private concerts, dance competitions, social gatherings or VIP concert suites, Arizona Financial Theatre offers unlimited opportunities to exceed expectations. Conveniently located within 1 mile of the Phoenix Convention Center, our talented staff handles every detail, so you don't have to!
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
Arizona Financial Theatre
- Phone
- 602.379.2857
- azfinancialtheatreevents@livenation.com
- Address
- 400 West Washington St. Phoenix, AZ 85003