The Louisville Palace

The Louisville Palace is a non-smoking venue. Smoking of cigarettes and/or electronic cigarettes is prohibited inside. 

Most shows are all ages events, unless otherwise specified on our calendar. There are bars inside the venue selling alcohol. You MUST be 21 with a valid ID in order to purchase an alcoholic beverage. No fake ID's, please! They will be confiscated and you will not be provided access to our bar areas.

Our concession stand sells popcorn, soft pretzels, sodas and snacks.

Please DM our Instagram and/or Facebook account with a description of your lost item. We will do our best to help locate and return the lost belonging. Lost items are cataloged and held for a maximum of 30 days after they are turned in. 

Trained guide, signal, or service dogs assisting guests with disabilities are permitted inside. To better serve you, please call our Box Office at (502) 583-4555 to arrange accommodations prior to the show. Upon venue arrival please identify such dogs to security and ticket takers.

Will-call or guest list physical tickets will be available to pick up on the day of the show only, starting 1 hour before doors open.

If you need accessible seating, we encourage you to secure it in advance because space can fill up quickly! The best way to secure accessible seating is by purchasing an ADA seat online. Look for the ADA icon on the ticket purchase screen. Up to one companion seat is allowed.

If you’ve already purchased non-ADA tickets, you can inquire about accommodations by calling our Box Office at (502) 583-4555 or visit our Guest Services upon entry.

Built in 1928, this Louisville treasure is still the star of S. South Fourth Street. With its original Spanish Baroque-style architecture, this former cinema is the perfect location to host your next award ceremony, graduation, cocktail reception, wedding or social gathering. Accommodating 100 to 2,500 guests. Our talented staff handles every detail, so you don't have to! This architectural landmark features 22,894 square feet of beautifully designed space for events of all sizes and occasions.

Contact us for more information and to start planning by emailing our Director of Sales, Special Events at sydneyanthony@livenation.com or visiting  https://specialevents.livenation.com/venues/louisville-palace

Yes, guests who have a small amount of UNOPENED snacks such as a snack size pack of cookies, etc. are allowed to bring this item in for medical reasons.

Please contact our office at (502) 583-4555 or email LouisvillePalaceHelp@LiveNation.com to set-up additional accommodations.

Please contact our office at (502) 583-4555 or email LouisvillePalaceHelp@LiveNation.com to set-up additional accommodations.

Generally, the camera policy is set by the artist. In most cases, we prohibit professional cameras, including cameras with detachable lenses, recording devices as well as external flash/lighting. We also do not allow disposable or point-and-shoot cameras. If you have a question about the camera policy for a specific show, please contact us.

We have a strict NO RE-ENTRY policy.

Yes, coat check is available for most shows.

All passes must be approved by the band/artist's publicist or management. Contact information can usually be found on the artist's website or social media pages.

For all general inquiries please email LouisvillePalaceHelp@LiveNation.com and we will be in touch soon.

All open Live Nation positions are listed here.