Question 1

Can I smoke in the venue?

Accepted Answer

Performances at The Fillmore Detroit are non-smoking including but not limited to e-cigs, vapes, etc. in accordance to the State of Michigan law, however we do provide an outdoor smoking section for our patrons.

Question 2

Is the venue all ages?

Accepted Answer

Please check the event details for the concert from our home page. For age restricted events, no one under the age of restriction will be admitted, even with a parent or guardian present. For age restricted shows, you must provide a valid, government issued photo ID for age verification prior to entering the venue.

Question 3

Is there food at the venue?

Accepted Answer

Yes, we have chips and candy for sale at all bars.

Question 4

Can you purchase tickets directly from the Fillmore box office?

Accepted Answer

Yes, our box office is open Wednesday/Friday from 12p-6p.

Question 5

Do you allow service animals at concerts?

Accepted Answer

Yes, The Fillmore Detroit is in compliance with the Michigan Legislation for Service Animals and we do allow canine and miniature horse service animals inside the venue, however emotional support animals are NOT allowed inside the venue.

Question 6

Do you have elevators inside your venue?

Accepted Answer

Unfortunately, our venue does not have elevator access from floor to floor. If you have purchased a Mezzanine, Loge, Lower Balcony, or Upper Balcony ticket and have trouble with stairs please contact us at 313-961-5451 for additional accommodations that we can make on our main floor for you.

Question 7

Do you offer ADA accommodations?

Accepted Answer

Yes, guests who require additional assistance may come up to the Box Office prior to the doors opening to have additional arrangements made to ensure they are taken safely and without any complications to their seats.

Question 8

How do I book the Fillmore Detroit for a special event?

Accepted Answer

Fillmore Detroit Sales Team Tel: 313.230.2607 
Fillmoredetroitevents@livenation.com

Question 9

I am diabetic, is it OK to bring in a small snack?

Accepted Answer

Yes, guests who have a small amount of UN-OPENED snacks such as a snack size pack of cookies, etc. are allowed to bring this item in.

Question 10

I have a hearing impairment. Who should I contact?

Accepted Answer

Please contact our office at 313-961-5451 to set-up additional accommodations.

Question 11

I have a vision impairment. Who should I contact?

Accepted Answer

Please contact our office at 313-961-5451 to set-up additional accommodations.

Question 12

I lost an item at a concert, who can I contact to see if my item was found?

Accepted Answer

Please contact our Lost and Found Department, Monday &ndash; Friday between 11am &ndash; 5pm at 313-961-5451, Option 3, to see if your item was turned in.

Question 13

I want to book a show / I want my artist to play at The Fillmore Detroit. Who can I contact?

Accepted Answer

Please submit your info to our talent buyers via form. Click Here.

Question 14

I would like to work for the Fillmore Detroit, how can I apply?

Accepted Answer

Please send your resume to FillmoreJobs@LiveNation.com and in the subject line include the position you are applying for.

Question 15

Is there a coat check at the Fillmore?

Accepted Answer

Yes, during the winter months our coat check will be open. Please note, this is on first come, first served basis.

Question 16

Is there an ATM at the Fillmore?

Accepted Answer

Yes, there is an ATM in the front lobby.

Question 17

Once I am inside the building for an event, am I allowed to leave and come back in?

Accepted Answer

Our events have a &ldquo;no re-entry&rdquo; policy, which means once you enter, you cannot leave and re-enter. There are food and beverages available on-site, as well as an ATM.

Question 18

We are coming to a concert to celebrate a Birthday, Anniversary, Bachelor/Bachelorette Party, etc. – Do you do anything special?

Accepted Answer

Feel free to contact our premium experience team at 313.230.2614 or FillmoreDTPremiumSeating@livenation.com

Question 19

What is the Fast Lane program?

Accepted Answer

The Fast Lane allows first entry after door time for concert-goers and may be purchased at the time of ticket purchase. There are a limited number of Fast Lane tickets available for each show. Advisable for General Admission events.

Question 20

What is your camera policy for concerts?

Accepted Answer

Generally, the camera policy is set by the artist. In most cases, we prohibit professional cameras, including cameras with detachable lenses, recording devices as well as external flash/lighting. If you have a question about the camera policy for a specific show, please contact us.

Question 21

What items am I NOT allowed to bring into the venue?

Accepted Answer

No Outside Food or Drink Allowed.
No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
Replicas of any type of weapon are NOT permitted.
No drugs or drug paraphernalia, illegal substances of any kind.
No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
No professional photo, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs).
No unsealed liquids or gels of any kind.
No jewelry or clothing that could inflict harm.
No bags will be allowed if outside of the bag policy.
No stuffed animals or toys of any kind.
No tents, large umbrellas, chairs, blankets or coolers.
No laser pointers.
No glowsticks.
No smoking of any kind is permitted in the venue. There is a designated smoking area outside. Please ask any staff member for directions when visiting.
This list of prohibited items is subject to change at the discretion of venue management.

Question 22

Where is your ADA restroom located?

Accepted Answer

Our ADA restroom is located in the Main Lobby, next to the Lobby Bar.

The Fillmore Detroit

Upcoming Events

Know Before You Go

FAQs

Can I smoke in the venue?

Is the venue all ages?

Is there food at the venue?

Can you purchase tickets directly from the Fillmore box office?

Do you allow service animals at concerts?

Do you have elevators inside your venue?

Do you offer ADA accommodations?

How do I book the Fillmore Detroit for a special event?

I am diabetic, is it OK to bring in a small snack?

I have a hearing impairment. Who should I contact?

I have a vision impairment. Who should I contact?

I lost an item at a concert, who can I contact to see if my item was found?

I want to book a show / I want my artist to play at The Fillmore Detroit. Who can I contact?

I would like to work for the Fillmore Detroit, how can I apply?

Is there a coat check at the Fillmore?

Is there an ATM at the Fillmore?

Once I am inside the building for an event, am I allowed to leave and come back in?

We are coming to a concert to celebrate a Birthday, Anniversary, Bachelor/Bachelorette Party, etc. – Do you do anything special?

What is the Fast Lane program?

What is your camera policy for concerts?

What items am I NOT allowed to bring into the venue?

Where is your ADA restroom located?

Legendary Venue, Epic Private Events!

Plan Your Event Today

Contact Our Special Events Sales Team

The Fillmore Detroit

The Fillmore Detroit

Upcoming Events.css-sxp795{margin-right:auto;margin-left:8px;display:none;}@media screen and (min-width: 996px){.css-sxp795{display:inline;}}.css-32auzz{font-size:24px;color:var(--ln-colors-grey70);}.css-32auzz:hover,.css-32auzz[data-hover]{color:var(--ln-colors-grey80);}

Know Before You Go

FAQs

Can I smoke in the venue?

Is the venue all ages?

Is there food at the venue?

Can you purchase tickets directly from the Fillmore box office?

Do you allow service animals at concerts?

Do you have elevators inside your venue?

Do you offer ADA accommodations?

How do I book the Fillmore Detroit for a special event?

I am diabetic, is it OK to bring in a small snack?

I have a hearing impairment. Who should I contact?

I have a vision impairment. Who should I contact?

I lost an item at a concert, who can I contact to see if my item was found?

I want to book a show / I want my artist to play at The Fillmore Detroit. Who can I contact?

I would like to work for the Fillmore Detroit, how can I apply?

Is there a coat check at the Fillmore?

Is there an ATM at the Fillmore?

Once I am inside the building for an event, am I allowed to leave and come back in?

We are coming to a concert to celebrate a Birthday, Anniversary, Bachelor/Bachelorette Party, etc. – Do you do anything special?

What is the Fast Lane program?

What is your camera policy for concerts?

What items am I NOT allowed to bring into the venue?

Where is your ADA restroom located?

Legendary Venue, Epic Private Events!

Plan Your Event Today

Contact Our Special Events Sales Team

The Fillmore Detroit

Upcoming Events