Question 1

Where is Scoot Inn located?

Accepted Answer

1308 E. 4th Street Austin, TX 78702

Question 2

Are events at Scoot Inn rain or shine?

Accepted Answer

Yes, all shows at Scoot Inn are rain or shine.
Umbrellas are not permitted inside the venue - if rain is in the forecast, pack your favorite raincoat and boots and get ready to dance in the rain! We are always monitoring the weather closely and will post any necessary weather updates to the official Facebook event and venue socials.

Question 3

How old do you have to be to attend shows at Scoot Inn?

Accepted Answer

Most of our shows are all ages events. Please check our events calendar to confirm any age limitations for a specific show or event.

Question 4

Is the indoor bar open to the public on outdoor show days?

Accepted Answer

The indoor bar at Scoot Inn is reserved for ticket buyers only.

Question 5

Are dogs allowed at Scoot Inn?

Accepted Answer

For the safety of you and your furry friend, only certified service animals are permitted in the backyard at Scoot Inn.

Question 6

Does Scoot Inn have a separate ADA area?

Accepted Answer

Scoot Inn is ADA accessible, but does not have a separate ADA section at General Admission shows. If you require specific accommodations, we are happy to take care of you! Please fill out this contact form and someone on our team will be in touch as soon as possible.

Question 7

Where can I find my lost item?

Accepted Answer

Please fill out this contact form with Lost and Found selected as your inquiry and we'll be in touch soon!

Question 8

What items are not allowed inside Scoot Inn?

Accepted Answer

Please note: We take the security of our patrons, staff, and artists very seriously, and recommend allocating at least 30 extra minutes to the time you would normally aim to arrive at the venue to allow for entry safety procedures. Please pad additional time for transportation, parking and longer lines for sold out shows.
Allowed and prohibited items below are subject to change per event.
Prohibited Items:Cameras with detachable lenses or attached lenses longer than 3 inches (Camera policies are dictated by the artist and are subject to change on a show-by-show basis)Outside beveragesNon-clear bags larger than 12"x6"x12" (please see our new bag policy below)Signs, posters, banners and flagsMarkers, spray paintWeapons, pocket knifes, throwing stars, mini clubs, etc.Illegal substancesChairsPets on outdoor show days (except service dogs)Video cameras, GoPros, audio recording devices and tripods; no video recording will be allowed including iPads and tabletsUmbrellasMotorcycle Helmets
Allowed Items:Small, pocket-sized cameras without detachable lenses are typically permittedService Dogs (backyard only)Bags: Clear plastic, vinyl, or PVC bags (maximum size: 12"x6"x12"), small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")
NOTE: For the safety of all concert-goers, all bags, purses, backpacks and persons are subject to screening by security personnel. Please prepare accordingly. Ticket-holders should be aware that there are no provisions for returning banned items to them when such items are left at the venue entrances. Patrons are encouraged to leave all banned items at home or in their vehicles before entering the venue. Individuals who deliberately attempt to bring banned items through security checkpoints are subject to removal from the facility.

Question 9

Are we allowed to bring signs, posters, banners or flags inside the venue?

Accepted Answer

We do not allow guests to bring signs, posters, banners or flags inside the venue because these could potentially block other guests' view of the performance.

Question 10

Can I bring my camera to the show to take pictures?

Accepted Answer

Small, pocket-sized cameras are typically permitted.
We do not allow cameras with detachable lenses, or other professional camera equipment into the venue without a photo pass, requiring prior authorization from artist representation.

Question 11

Is Scoot Inn outside?

Accepted Answer

Scoot Inn is an outdoor venue; however, we do have shows and events at our indoor bar, too! Please check the Events Calendar to confirm stage location.

Question 12

Do I need to print my ticket(s)?

Accepted Answer

No! If your tickets were sent via digital delivery to your email, or you have a QR code, all you need to do is present the barcode (or QR code) on a mobile device. Please make sure the brightness is up on your screen and that we can see the entire barcode.
Helpful hint: Multiple tickets are emailed in separate PDF attachments.

Question 13

Can I exchange or upgrade my tickets?

Accepted Answer

All sales are final, and tickets are non-refundable and non-exchangeable after purchase. In most cases, we do allow patrons to upgrade passes based on availability and if the tickets have not been shipped. Please contact Front Gate Tickets support directly for more information.

Question 14

The show is tonight, and I can't print or find my tickets?

Accepted Answer

For Front Gate tickets, please contact Front Gate Tickets customer service.

Question 15

I purchased a ticket from another website, can you tell me if it's valid?

Accepted Answer

If you buy a print-at-home ticket or hard ticket from an unauthorized vendor or source, we cannot, and will not, guarantee that it is a valid ticket. Front Gate Tickets and Scoot Inn are not responsible for any counterfeit tickets and cannot provide support for any third-party purchases.
Front Gate Tickets is available via phone Mon - Sat, 9am to 9pm and Sun, 9am to 6pm CST at 888.512.SHOW.

Question 16

What is your refund policy?

Accepted Answer

All sales are final. No refunds unless a show is cancelled, in which case ticket buyers will be informed ASAP.
Refunds are available only for cancelled or postponed events. The ticket buyer must return to the point of purchase to receive a refund. Please contact Front Gate Tickets support directly for more information.

Question 17

I haven't received my tickets in the mail yet!

Accepted Answer

Please contact Front Gate Tickets support if you do not receive your tickets within 48 hours before the event. For fan club pre-sale orders, please fill out our contact form at least 4 days before the show. For orders not received via mail, Will Call is the next delivery option.
For other ticketing related questions or concerns, please contact Front Gate Tickets support or by phone at 888.512.SHOW.

Question 18

I still have questions! What is the best way to contact Scoot Inn with additional questions?

Accepted Answer

Not seeing an answer to your questions in our FAQ's? Please fill out this contact form and we'll get back to you as soon as possible.

Scoot Inn

Upcoming Events

Plan Your Visit

FAQs

Where is Scoot Inn located?

Are events at Scoot Inn rain or shine?

How old do you have to be to attend shows at Scoot Inn?

Is the indoor bar open to the public on outdoor show days?

Are dogs allowed at Scoot Inn?

Does Scoot Inn have a separate ADA area?

Where can I find my lost item?

What items are not allowed inside Scoot Inn?

Are we allowed to bring signs, posters, banners or flags inside the venue?

Can I bring my camera to the show to take pictures?

Is Scoot Inn outside?

Do I need to print my ticket(s)?

Can I exchange or upgrade my tickets?

The show is tonight, and I can't print or find my tickets?

I purchased a ticket from another website, can you tell me if it's valid?

What is your refund policy?

I haven't received my tickets in the mail yet!

I still have questions! What is the best way to contact Scoot Inn with additional questions?

Legendary Venue, Epic Private Events!

Plan Your Event Today

Contact Our Special Events Sales Team

Scoot Inn

Scoot Inn

Upcoming Events.css-sxp795{margin-right:auto;margin-left:8px;display:none;}@media screen and (min-width: 996px){.css-sxp795{display:inline;}}.css-32auzz{font-size:24px;color:var(--ln-colors-grey70);}.css-32auzz:hover,.css-32auzz[data-hover]{color:var(--ln-colors-grey80);}

Plan Your Visit

FAQs

Where is Scoot Inn located?

Are events at Scoot Inn rain or shine?

How old do you have to be to attend shows at Scoot Inn?

Is the indoor bar open to the public on outdoor show days?

Are dogs allowed at Scoot Inn?

Does Scoot Inn have a separate ADA area?

Where can I find my lost item?

What items are not allowed inside Scoot Inn?

Are we allowed to bring signs, posters, banners or flags inside the venue?

Can I bring my camera to the show to take pictures?

Is Scoot Inn outside?

Do I need to print my ticket(s)?

Can I exchange or upgrade my tickets?

The show is tonight, and I can't print or find my tickets?

I purchased a ticket from another website, can you tell me if it's valid?

What is your refund policy?

I haven't received my tickets in the mail yet!

I still have questions! What is the best way to contact Scoot Inn with additional questions?

Legendary Venue, Epic Private Events!

Plan Your Event Today

Contact Our Special Events Sales Team

Scoot Inn

Upcoming Events