Get all of your questions about visiting the venue answered below.
Phone Number: General Info Number: (508) 755-6800 Accessible seating: (508) 929-0164 Group Sales (508) 755-6800 ext. 2125
Phone Hours: Summer Hours: Monday-Friday....10:00AM-4:00PM Saturday.........10:00AM-4:00PM Sunday...........12:00PM (Event days only) September through May: Monday-Saturday...9:30AM-5:30PM Sunday...........12:00PM (Event days only) The Box Office is open through the 1st half of the event on event days. It is located in the main lobby.
Cash, Visa, Mastercard, Discover
September through May: Monday-Saturday...10:00AM-5:30PM Sunday...........12:00PM (Event days only) Summer Hours: Monday-Saturday....10:00AM-4:00PM Sunday...........12:00PM (Event days only) The Box Office is open through the 1st half of the event on event days. It is located in the main lobby.
Will Call Info
Tickets may be picked up two hours prior to event start time. Customer must present the actual credit card used to place order, a photo I.D. and the confirmation number given at the time of purchase. Pick up tickets at the Will Call or Reservation window.
DCU Center parking garage (86 Central St., Worcester, MA 01608) is located at the corner of Major Taylor Blvd.(formerly Worcester Center Blvd.) and East Central St. The garage may be reached at (508)792-0314. Overnight parking is prohibited at the DCU Center's Parking Garage. Various garages and open air lots are close to venue. Prices range from $1.00 to $20.00.
General Rules: The following items are prohibited: Cameras Backpacks, knapsacks, coolers, suitcases, oversized handbags, and all other bags larger than 8" X 11" Recording Devices Laser pointers Food and Beverage Bottles and Cans Banners and Signs Umbrellas Weapons, Drugs, or other items considered contraband In accordance with state laws, the DCU Center has a No Smoking policy.
Child Rules: For most family shows, kids under 2 years are admitted free but must sit on an adult's lap. Some exceptions may apply.