Know Before You Go
We can’t wait to see you back at The Observatory North Park! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles, as guidelines are subject to change.
Transformed from one of North Park’s most historic buildings, West Coast Tavern fuses modern with classic, retaining the old-school glamour while pervading a new, laid-back, urban vibe. The vintage, ambiance compliments the incredible seasonal menus Chef Marcos Navarro offers.
A perfect spot to dine before catching a show at The Observatory North Park, or to watch football games with our 16'' brand new TVs and giant projector. West Coast Tavern is also known for our incredible brunch Saturdays and Sundays. The perfect foods to dine on with bottomless mimosas, you can be assured that heading to West Coast Tavern for a boozey brunch guarantees a good time.
Stop by West Coast Tavern for a drink before a show at The Observatory North Park, where you'll find a wide selection of beer, wine, and hand-crafted cocktails.
Coming to a show? Here's a few things to know before you go!
Doors generally open one hour before the show's scheduled start time.
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless payments will be available at all points of sale and are recommended
Parking is available at the parking structure directly across the street from us on 29th St. Your ticket fee includes validation for the parking structure, which is redeemable at the venue. Please make sure to get your parking validation from an Observatory employee (handed out at doors at the end of the show) before leaving.
Our box office is only open on show nights, beginning 2 hours before door time.
For example, if doors to a show open at 7PM, the box office will be open from 5PM until the night's headliner takes the stage that evening.
If you have any questions or need further assistance, please email us at firstname.lastname@example.org.
If you would like to call us during box office operating hours, our phone number is (619) 239-8836.
Do you have ADA accessible areas?
Yes. We have an ADA section for qualified patrons. ADA tickets are available for purchase on Ticketmaster.com, and LiveNation.com. If you have any questions, or trouble purchasing tickets, you can email ObservatorySDADA@livenation.com.
Where is the Observatory located?
The Observatory North Park is located at 2891 University Ave, San Diego, CA 92104.
Where can I park?
Parking is available at the parking structure directly across the street from us on 29th St. Pre-purchased tickets include parking validation. Please show your concert ticket to the parking attendant on your way into the structure prior to the show.
Can I get tickets for the show at the door?
If a show is not sold out, tickets will be available for purchase at the box office the night of the show. You may also purchase tickets for future shows at the box office during operating hours.
Can I make purchases inside the venue with cash?
All bar & concession purchases must be made with a major credit card, Apple Pay or Google Pay. Our Box Office will still accept cash for in-person ticket purchases.
What are the box office hours?
Our box office is open on show nights, beginning 2 hours before doors open till late. To purchase tickets online, please visit ObservatorySD.com.
If you have any questions or need further assistance, please email email@example.com.
Or, you can call us (619) 239-8836 during our box office operating hours.
If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. We look forward to seeing you at one of our upcoming shows!
Do I have to pay ticket fees if I purchase at the box office instead of online?
Yes, there are still ticket fees when purchasing at the box office. The fee is $3 per ticket at the box office.
When does the show start?
Start times are listed on the website for each show. As a general rule, though, shows start one hour after doors. Set times for each act and headliner change with each lineup. Keep in mind that the “show start time” may mean the headliner, one opening act, or several opening acts. We urge patrons to show up around door time of the event to get the most out of their ticket purchase. Shows end by 11pm due to city ordinances.
Does the Observatory have seating?
Our VIP Balcony includes many seating options, including booths, tables & barstools, as well as an exclusive bar, entrance and restrooms. To upgrade your tickets to VIP, please email VIPObservatory@livenation.com
Do you have food? Do you have drinks?
Yes. The music hall has a full bar, and our in-house restaurant, West Coast Tavern, features hand-crafted cocktails, seasonal dinner menus, and gets you preferred entry into the show.
What is West Coast Tavern?
West Coast Tavern is our in-house restaurant, featuring seasonal dinner menus and hand-crafted cocktails. Join us for Thursday Night Football, a boozy weekend brunch, or dinner before a show at The Observatory. Dining before the show also gets you preferred entry into the music hall!
Monday – Wednesday | closed unless show day
Thursday & Friday | 5pm – 11pm
Saturday | 10am – 11pm* (brunch 10am – 4pm)
Sunday | 10am – 9pm* (brunch 10am – 4pm)
How old do you have to be to enter The Observatory North Park?
Shows at the Observatory are all ages, unless otherwise noted. Age restrictions will be listed on our website and ticketing page.
Do children need a ticket?
All guests ages 3 and older need a ticket.
Can I bring a camera?
Cameras on phones and point-and-shoot cameras are allowed in the venue. Video cameras, SLR cameras, D-SLR cameras, or any cameras with interchangeable lenses are not allowed. If you are interested in shooting with a professional camera, please get permission from the artist’s management. We are unable to help secure photo passes or facilitate contact with artist management.
Is there a place where I can smoke?
No smoking is permitted inside the building, but there is a patio where you can smoke.
What is your dress code?
We do not have a dress code, but you must have a top, bottoms, and shoes to enter the venue.
Do you have a coat check / bag check / skate check / item check?
No, we currently do not offer this service.
Do you have a lost and found?
Lost and found is held in the box office. We always contact owners of lost I.D.s and phones whenever possible. Please call (619) 239-8836 to see if we have your lost items.
What if the show I want to attend sells out?
Sometimes tickets become available closer to the day of show, please reach out to the box office for more information by calling 619-239-8836.
I lost my ID. Can I still get in the venue?
To consume alcohol at The Observatory, we’ll need to see some form of valid, non-expired U.S. government ID. If you don’t have your state ID or Driver’s License, a passport is the best U.S. ID, so bring that. If you don’t have a passport, the only other IDs that will work are your birth certificate or a temporary ID from the DMV, and for these we’ll have to see some other form of ID that has your photo.
Please note that The Observatory has a very strict underage drinking policy that follows state law, and if you do not have acceptable ID that states your age at 21 or older, you will be considered the same as a minor and will not be able to purchase, consume or possess alcohol in the venue. We are very strict about this rule and all violators will be removed from the building without any additional chances or warnings and will not be eligible for a refund.
Do you allow crowd surfing or stage diving?
No, crowd surfing and stage diving is prohibited. Any patron partaking in the act will be ejected from the venue.
Can I rent The Observatory for a private event?
Yes! From corporate events to weddings to social gatherings, we have a space that’s perfect for your celebration, along with extraordinary hospitality and service. To learn more, email firstname.lastname@example.org.
If my event requires proof of a negative COVID-19 test, will at-home tests be accepted?
At-home covid test results must link to results you can print from a medical platform OR be brought unopened to the venue's health check station.
Legendary Venue, Epic Private Events!
Observatory North Park is the perfect blend of rock meets elegance for your next award ceremonies, corporate events, private concerts, dance or performing arts competitions. Located in the heart of San Diego, this spacious venue features state-of-the-art lighting and sound, massive stage, removable auditorium seating, balcony VIP lounge, elite bar and adjoining restaurant. With access to the world's greatest musical entertainment, full-service event production, custom menus and mixology, Observatory North Park will exceed expectations. Our talented staff handles every detail, so you don't have to!
Plan Your Event Today
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The Observatory North Park
- 2891 University Ave, San Diego, CA 92104