Get all of your questions about visiting the venue answered below.
Phone
Phone Number: 817.402.9801
Phone Hours: Tuesday through Friday: 10:00 am to 6:00 pm
Closed Monday, Saturday and Sunday unless we have an event where we will open at 10:00AM or 2 hour prior to event start, whichever is earlier.
Accepted Payments
Cash, American Express, Discover, MasterCard, Visa
Open Hours
Tuesday through Friday: 10:00 am to 6:00 pm Closed Monday, Saturday and Sunday unless we have an event where we will open at 10:00AM or 2 hour prior to event start, whichever is earlier.
Will Call Info
Will Call tickets may be picked up at the box office at Dickies Arena upon venue opening. In order to receive tickets, customers must present a valid government photo ID, the credit card used to make the purchase and the confirmation number given at the time of purchase. Tickets ordered must be picked up by the person ordering.
Accessible Seating
Accessible seating is available online through Ticketmaster.com, by calling Ticketmaster phone agents or coming to the Dickies Arena box office (upon venue opening). Interpreters are available on select events upon request. Please call 817-402-9000 for more information. Interpreters should be reserved a minimum of 7 days in advance of the event.
Parking
There are multiple parking options available for guests attending events at Dickies Arena. The Chevrolet Garage, which is located just south of the arena, is accessible from Trail Drive. Upon venue opening, the Chevrolet Garage will be accessible from Bryce Avenue as well. The yellow lots are located across Trail Drive from Dickies Arena.
Rules
General Rules: No outside food or beverages are permitted. No video cameras or recording devices. Still cameras are allowed for some events, but please check the event page for more details or call Dickies Arena to verify.
Child Rules: Children two (2) years and older MUST have a ticket. Please check specific shows for age restrictions.
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