Get all of your questions about visiting the venue answered below.
Accepted Payments
Cash, VISA, Mastercard, AMX, Discover Please note that tickets for events at Fillmore New Orleans can also be purchased at the House of Blues New Orleans.
Will Call Info
Will call tickets can only be picked up at the venue Box Office on the night of the event. The original purchaser must bring their credit card and a valid form of identification in order to retrieve their tickets. Please note that will call tickets will not be distributed prior to the day of the event.
Accessible Seating
If you have a disability that requires accommodations, please contact the venue as soon as possible after you complete your purchase. Please note that any interpreter needs must be requested no later than three weeks prior to the event date. Accommodations will be provided on a first come, first serve basis and are dependent on availability.
Rules
General Rules: Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. Please note there are NO refunds or exchanges unless an event is cancelled or postponed. Smoking is NOT permitted inside the building.
Child Rules: All patrons must have a ticket regardless of age. Some events may have age restrictions in place so please check our website or call the venue directly for specific show information.
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