Get all of your questions about visiting the venue answered below.
Phone
Phone Number: (504) 310-4999
Phone Hours: Monday - Saturday 12:00pm
Sunday - 9:30am
Please call Box Office for closing times.
Accepted Payments
Cash * All major credit cards
Open Hours
Mon-Sat 12:00PM - 6:00PM Sun 9:30AM - 12:00PM *The Box Office will stay open later on concert nights.
Will Call Info
ONLY the credit card holder may claim will call tickets. PHOTO ID and credit card IS REQUIRED. Location: House of Blues box office Time: No earlier than 24 hours after order is placed
Accessible Seating
Guests can purchase accessible seating online or through the Box Office. If you have already purchased a ticket and need accessible, please contact the Box Office as soon as possible. *Subject to availability
Parking
Discount, Validated parking is available at Canal Place - Wyndham Hotel parking garage
Rules
General Rules: Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. NO refunds or exchanges on ticket purchases NO outside concessions allowed Lost / Stolen Tickets: There is NO replacement of tickets for general admission shows.
Child Rules: Most shows are 18+ years with a valid I.D. Some shows are restricted to 21+ years Please check the individual event for verification
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