Ruoff Music Center
Upcoming Events
Know Before You Go
We can’t wait to see you! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles as guidelines are subject to change.
Times are all approximate. The show information below is always subject to change.
- Tickets are available at: https://livemu.sc/2VmD0S0
- Upgrades are available at: https://livemu.sc/2UoWcig
- Venue policies can be found here: https://livemu.sc/3xq2koD
Please review our Clear Bag, Mobile Ticketing, and Contactless Payment information before you arrive:
- A clear bag policy is in place. We will allow CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed. Any bags that do not meet our guidelines must be returned to your vehicle.
- All events are mobile entry only. Please download your tickets to your phone using the Live Nation app at home before driving to the venue. Previously delivered hard/paper tickets will also be honored. Get more info at livenation.com/venuemobileticketing
- All points of sale will only accept credit or debit. In the event you are not carrying a credit or debit card, staff will be available on-site at the main gate information booths at both entrances to exchange cash for card, dollar for dollar, without any service fees.
- CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12”
- Small clutch bags (6” x 9”) – these do not need to be clear
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Blankets and Tarps *Blankets and tarps not permitted for all shows. Subject to change
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Binoculars
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Lawn Chairs – no more than 9" off ground, non-camping style *lawn chairs not permitted for all shows. Subject to change
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Bug Spray and Sunscreen – non-aerosol only please
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Food Items – (1) 1-gallon clear bag/person
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Water – Up to two (2) 1-gallon factory sealed bottles/person
- Clear, empty Nalgene bottles.
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Umbrellas* (36" or shorter) *Umbrellas not permitted for all shows. Subject to change
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Cameras (no professional)
- Alcohol, frozen water bottles, glow sticks, selfie sticks, iPads, GoPros, tablets, weapons of any kind, knives, chains, coolers, spike jewelry, metal koozies, drones, aerosol sprays, signage and bags larger than 12” x 6” x 12”
Directions
Ruoff Music Center
12880 E 146th St, Noblesville, IN 46060
The Box Office is open on show days beginning at 12pm and on Fridays starting May 3, 2024 from 12pm-5pm.
*the box office is closed during the winter
Ruoff Music Center strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us at (317) 776-8181.
Arrival & Accessible Entrances:
The west entrance and VIP Club entrance to Ruoff Music Center are fully accessible. If you require an accessible entrance, please use the west entrance and a member of the guest services staff can assist you to the accessible seating area.
Restrooms:
Accessible restrooms are located in the north, south, and southwest plazas. There are also accessible family restrooms in the southwest plaza.
Ticketing:
Tickets located in our accessible section can be purchased online at RuoffMusicCenter.net. Our box office is not equipped to take ticket orders over the phone, so our website is the only method to purchase tickets.
For Accessible seating at Ruoff Music Center, please click “Filters” then “Show Accessible Tickets.” If these tickets are sold out, please purchase a General Admission ticket and we will do our best to accommodate you the day of the show. Please be advised that day of show accessible seating is done on a first come, first served basis, and our accessible seating area can reach capacity early.
Accessible Parking:
There is accessible parking in both the west and east parking lots. If you need accessible parking, parking staff will direct you. Please be aware that space is limited. If you have a hangtag, please hang it so that it is visible to parking staff.
Medication needs:
If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
Dietary Needs:
Ruoff Music Center takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.
Service Animals:
At Ruoff Music Center, we have specific guidelines to ensure all guests and their service animals are supported throughout their visit.
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.
Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation:
Ruoff Music Center offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date.
Please make your request by email to juliecooper@livenation.com or by phone at 317-776-8181 and include how many in your party need interpretation and the ticket type you have. Interpretation requests are subject to the availability of an interpreter. Accommodations will be made in or around the same section as the purchased ticket.
Assistive Listening Devices:
Assistive Listening Devices (ALDs) technology in Ruoff Music Center is powered by Listen Everywhere Technology™. This allows you to use your mobile device and headphones as your personal ALD. If you do not wish to use your device, please see the west information booth to get a receiver. A photo ID is required to be held until the device is returned at the end of the event. Please bring your own headphones or ear buds.
- Connect to Wi-Fi network Free_Fan_Wifi
- Download the Listen Everywhere app via the App Store
- Connect to the audio channel in the app
- Enjoy the show!
- Using this app will work in any area of Ruoff Music Center
Mobility Device storage:
Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue, please contact us prior to your visit for more information.
Kulture City Services:
Kulture City sensory bags are available for guests to check out at the west information booth. Bags include sensory aids, and headphones are available upon request. Bags must be returned at the end of the show.
For accessibility questions during a show, guests can request to speak with Ruoff’s Accessibility Coordinator. Any Ruoff Music Center crew member with a radio can contact the coordinator.
FAQs
Address
Physical Address-12880 E. 146th St., Noblesville, IN 46060
Alcohol
Ruoff Music Center offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.
All Access Passes
All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.
Animals – Service
Service animals are permitted inside the venue during events. Only registered working animals are permitted.
Like many venues and other large places of assembly, the Ruoff Music Center has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. Ruoff Music Center's policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.
Ruoff Music Center requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods
Automobile Assistance
If any assistance is needed with your vehicle please contact a member of our staff. Ruoff Music Center offers limited services including jump starts and lock-outs. Vehicles may be left overnight, but need to be removed before 10:00 am the following morning.
Bag Inspections
All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
To reduce staff contact with guest belongings, we have implemented the following bag policy: We will allow CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed.
Banners and Signs
Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.
Box Office
The Box Office is open on shows days beginning at 12pm and on Fridays 12pm-5pm beginning May 3, 2024.
Bus Parking
Bus parking is available at Gate 3. Ruoff Music Center reserves the right to board buses by our security staff to ensure no underage drinking is taking place on the bus. If there is any underage drinking- the whole bus will be turned around and no one will be able to enter the event. The venue will not issue refunds and bears no expense that will be incurred due to non-admittance. The Hamilton County Sheriff's Department will be on site assisting in the bus lot to ensure all guests on buses are acting appropriately and within accordance of the law. *Subject to change based on event.
Camera Policy
SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.
Camping
Camping will be available for Dave Matthews Band and Phish in 2024. Visit our CAMPING SITE to reserve your space for this summer!
Cancellation Policy
Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Cell Phones
Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.
Children
All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.
Conceal and Carry
Ruoff Music Center does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.
Concessions
Ruoff Music Center offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull.
Concession stands are located in the north and south plazas. Additionally, beverage and snack stands are located in every plaza.
Contact Information
Venue Phone number – 317-776-8181
Venue Address- 12880 E. 146th St., Noblesville, IN 46060
Credit / Debit Cards
All main concession stands take Visa/ MasterCard / Discover and American Express.
Designated Driver
Are you the responsible fan tonight? The Jack Daniels’ designated driver program has you covered. Pick up a wristband from guest services and you can enjoy a complimentary 16oz fountain soda or water at our North and South Grills.
Drinking Water
Guests are permitted to bring in ONE (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Clear and empty reusable bottles permitted (tinted are permitted as long as transparent). Coolers of any kind are not permitted in the gates.
Water fountains are located near in the north and south plazas near the restrooms.
Drop Offs
Use the Rideshare Gate 2A, located just north of the intersection of Boden/146th Street. Let our police and parking staff know you're dropping off/picking up and they'll show you the way. When picking up, arrive 45 minutes before the end of the show. For taxis and rideshare, please use the Rideshare Gate 2A.
Emergency
In the event of an emergency while on site- Ruoff Music Center has trained paramedics to assist with any medical issues. First aid is located in the north plaza by the security office, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days:
Employment Opportunities
The venue begins hiring for each season in early March. If you are interested in working for the venue please visit: http://www.lnindyemployees.com/empinfo/
Entrance Gates
There are a total of two entrance gates to the facility. The main (west) and east gates are available for use regardless of the ticket type. There is one Fast Lane gate located at the main (west) gates. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located in the VIP Club parking lot which is accessible from 146th St. between Gates 1 and 3. All guests using this gate must be VIP clients and have the appropriate ticket.
Event Listing
A complete listing of events can be found at https://www.ruoffmusiccenter.net/shows
Fan Assistance
If you need assistance while at an event please visit our guest services areas located at the main or east ticket gates or feel free to contact the nearest member of our team.
Fan Mail
Ruoff Music Center will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.
Fast Lane
For select events guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at the main (west) ticket gates on the far right side of the gates.
Gate Times
Parking lots will generally open one hour prior to our scheduled gate time, but are subject to change. Gate times vary, but are usually 60 or 90 minutes prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.
Group Ticket Sales
Ruoff Music Center does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at 317-249-2757. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.
Guest Conduct
Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. We reserve the right to deny entry to any guest for any reason or no reason. If a guest is denied entry to any event, such guest will be issued a refund of the face value of the ticket for the event.
Guests with Disabilities
Ruoff Music Center strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.
- Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
- Day of Show Parking- Accessible Parking is located in both the west and east parking lots in front of the Premier Parking lot. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots.
- Accessible Stations- if you have questions or need assistance please visit our Guest Services information booth, located in the middle of the ticket gates for help answering questions related to seating or other accommodations.
- Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
- Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 317-776-8181 to arrange for an interpreter for your visit.
- Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.
Hearing Assistance
Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 317-776-8181.
Hotels
For area hotel information, please visit: https://www.visithamiltoncounty.com/hotels/?
Items ALLOWED to be brought in to venue
- CLEAR plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12”
- Cameras – nonprofessional only, no detachable lenses
- Food – in a clear, 1-gallon ziploc bag
- Lawn Chairs - low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Day of Show tab
- Water – up to 1 liter in a factory sealed or empty bottle.
- Clear and empty reusable bottles permitted (tinted are permitted as long as transparent).
Items NOT ALLOWED to be brought in to venue include, but are not limited to
- Weapons of any kind
- Alcohol
- Illegal drugs/substances
- Glass containers
- Cans
- Coolers of any kind
- Bags that are not clear
- Laser pointers
- Animals (except service animals)
- Fireworks
- Spiked jewelry
- Chains
- Frozen water bottles
- Drones
- Aerosol sprays
- Metal koozies
Lawn Chair Rental
Lawn chairs are available for rent for most shows at the lawn chair shacks on both sides of the lawn, and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. Guests are able to bring their own lawn chairs, but they must be no higher than 9 in off the ground. No bag chairs or camping chairs are permitted. To rent a lawn chair in advance, click on the "UPGRADES" dropdown on our UPGRADE PAGE and select "Lawn Chair Rental". *This policy is subject to change.
Lawn Seating
The lawn is always first come, first serve besides the Reserved Lawn upgrade section. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes.
Lost and Found
If you lose an item while you are at an event- you can visit our Guest Services information booth located in the middle of the main or east ticket gates to see if it has been turned in. If you are looking to find a lost item, please call 317-776-8181 during business hours.
Lost or Stolen Tickets
Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event- guests can visit the box office and have their ticket reprinted for a fee.
Maps and Directions
If traveling from the Indianapolis International Airport, take I-465 East to I-69 North to exit 210 (Southeastern Parkway).
If traveling from Chicago, take I-65 South to I-465 East to I-69 North to exit 210 (Southeastern Parkway).
If traveling from, St. Louis take I -70 East across Indianapolis to I-465 North to I-69 North to exit 210 (Southeastern Parkway).
If traveling from Louisville, take I-65 North to I-465 East to I-69 North to exit 210 (Southeastern Parkway).
Media Relations / Press Passes
Any media inquiries need to be directed to our Local Office – 317-249-2710
Medical Assistance
First Aid is located in the north plaza next to the security office. We have trained medical personnel that are able to assist with any issues you may encounter. We have ambulance on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator, please go to the first aid area and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here - please do so in our medical office so the syringe can be properly disposed of.
It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security.
Merchandise
Merchandise will be available for all concerts at our Concert Gear booths located in the north and south plazas. Additional locations may be added to the east and west plazas for select events. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.
Motorcycle Parking
Motorcycles can park by entering either Gate 1 or Gate 2 and following instructions provided by the parking staff.
Overnight Parking
Vehicles left overnight should be removed prior to 10:00 am the following day.
Parking
Premier and VIP Parking is available for purchase at the time of ticket purchase.
Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.
Premier Parking
Premier Parking is available for every event. The price will vary based on event. This can be purchased prior to the show via RuofMusicCenter.Net or on site at the venue. Premier Parking is located on both sides of the venue and is accessible via Gate 1, Gate 2 or Gate 4. Premier Parking has a dedicated exit at the end of the night!
Premium / VIP Seating
If you are interested in premium box seats, season passes, or VIP Club access for the season please contact our Premium Seat Sales Department at 317-829-5147. Neither the venue receptionist nor the box office can answer questions regarding pricing or availability for these seats.
Private Events
Public Transportation
Public transportation is not available on a mass scale, however carpooling is always encouraged.
Re-Entry
Re-Entry is not permitted at Ruoff Music Center. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket.
Recycling
Ruoff Music Center participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.
Restrooms
Restrooms are located in the north, south and east plazas. Additional portable restroom facilities are placed throughout the plaza areas for specific events.
Scalping Tickets
Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.
Security
Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Your safety and security are most important to us. The following details will outline our general venue’s guidelines: https://www.livenation.com/venueguidelines
Security Procedures
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please alert our staff and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/
Smoking
Smoking is not permitted in the reserved seating areas. While smoking is permitted in the lawn seating area, we ask that everyone is courteous to those seated nearby. Smoking is also permitted in the plazas.
Sponsorship / Hand Outs
All sponsorship inquiries should be directed to our office- please call 317-249-2710 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.
Strollers
Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn. In addition fold up wagons are not permitted.
Tailgating
REASONABLE tailgating will be permitted from the time the lots open until the time that the gates open. Once the gates open, guests that have been on-site prior to the gate opening time will be asked to head inside the venue.
- Underage drinking is not permitted and will be policed.
- For guests that arrive after the gates are open - we will allow a reasonable amount of time (approx. 30 minutes) for guests to gather items, hang out with friends and head into the venue.
- Exercise good judgement, avoid dangerous activities and be aware that there are consequences for raucous behavior in the lots.
- Charcoal grills are not permitted.
- Ensure that enough room is available in the parking aisles so that in the event of an emergency, we can get the appropriate equipment through.
Finally, our guests show up to enjoy their experience; they want to hang out with friends and have a good time and we want that too. That’s part of the summertime fun. However, we want and need to avoid people getting overly intoxicated. Any guest displaying signs of intoxication will not be permitted through the ticket gates.
Taping
Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.
Taxis & Ride Share Services
Taxis & ride share services are welcome and can be found at Gate 2A after the show.
Traffic
Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.
Umbrellas
Only small/collapsible umbrellas; no pointed umbrellas permitted.
Upgrades
Upgrades are available through the Live Nation app and our UPGRADES PAGE.
VIP Club
The VIP Club is located in the south plaza and includes a bar exclusive to VIP clients, air conditioned restroom facilities as well as a full-service restaurant. The VIP club is reserved for season ticket holders and their guests.
VIP Parking
The VIP lot is located on 146th St., between gates 1 and 3. Guests must have a pass or be on the parking list to access these lots. Guests can enter through any road entrance and be directed to these lots. Please have parking passes out and visible for the parking staff so that they can direct VIP guests in the proper direction.
Weather
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
https://www.facebook.com/RuoffMusicCenter/
https://twitter.com/ruoffmusicenter
An event may be delayed, postponed, or canceled depending on the severity of the weather expected.
Will Call
Will call tickets are available for pickup at the box office located at the main (west) ticket gates. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.
If tickets or passes are being left for you- they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.
Experience the VIP lifestyle at Ruoff Music Center with Season Tickets: amazing seats, premium parking, VIP Club access, and personalized service can all be yours. Whether you’re looking for an unforgettable outing with friends or family, new ways to entertain clients or reward your team at the office, we have a season ticket package that will exceed your expectations and make your concert experience extraordinary.
Benefits Include:
- Premium Concert Seats
- VIP Parking (closest to the venue)
- VIP Club Access
- Private Venue Entrance
- Private Restrooms
- Additional Ticket Opportunities To Other Live Nation Concert Events in Indianapolis
- Dedicated customer service staff
Don’t miss your chance to become a Season Ticket holder!
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Legendary Venue, Epic Private Events!
Featuring outdoor setting and soaring views, Ruoff Music Center is the perfect location for your next conference, corporate event, fundraiser, private concert or graduation. With access to the world’s greatest musical entertainment, state-of-the-art lighting and sound, custom menus and mixology, our talented staff handles every detail, so you don’t have to. Accommodating up to 24,000 guests, and located 1.6 miles from Embassy Suites by Hilton Noblesville Indianapolis Conference Center, this unique 586,895 square-foot venue will exceed expectations.
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
Ruoff Music Center
- Phone
- 310.360.3077
- ruoffMCevents@livenation.com
- Address
- 12880 E 146th St. Noblesville, IN 46060