Get all of your questions about visiting the venue answered below.
Phone Number: See Miscellaneous Info section for phone numbers.
Phone Hours: The Enterprise Center Box Office is open Monday through Friday from 10 a.m. until 5 p.m., except on event days. The Box Office will be closed on non-event weekends. Limited parking is available for ticket buyers in front of the building on Clark Avenue. You can contact the Box Office by phone by calling 314-622-2551. Short-term parking is available in front of the building, or in the garage attached to Enterprise Center. Enter the garage from Clark Avenue or 16th Street. Cash is accepted. Checks and credit cards are not accepted for garage parking. DOORS OPEN: -90 minutes prior to game time for Blues -Other events vary by show
Box Office Accepts Cash, Money Orders, MasterCard, Visa, American Express, Discover and Diners Club Card.
Service Hours: Due to the current situation surrounding COVID-19, the Enterprise Center Box Office will not open until further notice. For tickets purchased through Ticketmaster, online or over the phone, we are partnering with Ticketmaster to address all fan questions regarding the cancellation and rescheduling of live events. Visit the Ticketmaster Help Center for guidance and check back regularly for additional information and status updates. Short-term parking is available in front of the building, or in the garage attached to Enterprise Center. Enter the garage from Clark Avenue or 16th Street. Cash is accepted. Checks and credit cards are not accepted for garage parking. DOORS OPEN: -60 minutes prior to game time for Blues -Other events vary by show
Will Call Info
Customer must present actual credit card used to place the order, the confirmation number and a photo ID. Tickets held at Will Call may be picked up beginning 2 hours prior to show time.
PERSONS WITH DISABILITIES: Please call Enterprise Center at (314)622-5420 to reserve seats. To arrange seating for a group with special needs, please call Enterprise Center Group Sales at (314) 622-5454. SEATING: Enterprise Center has an ample number of reserved seats for guests with disabilities dispersed throughout the plaza, club, mezzanine and penthouse levels as well as the event level for concerts. One companion seat is available for each seat reserved for a guest with a disability. These seats are provided in a wide variety of price ranges for all events. All seats for guests with limited mobility have been selected to allow convenient entry and exit, as well as for accessibility to restrooms and concession stands. In addition, Enterprise Center's private suites, club seats and private restaurant are accessible to guests with disabilities. TICKET SALES: Tickets to Enterprise Center events are sold to persons with disabilities on a first-come, first-serve basis. When purchasing tickets, please inform your ticket seller about any needs that may require accommodation, including companion seating or use of a service animal.
GUEST PARKING: Approximately 6500 parking spaces are available within 1,800 feet of Enterprise Center, including at 1,270-car garage situated immediately adjacent to the building. In addition, many nearby parking garages and surface lots offer affordable, convenient access to Enterprise Center. "Enterprise Center Parking" signs at the entrances to these parking facilities should help in directing Enterprise Center guests to appropriate parking. Ample street parking is also available. BOX OFFICE PARKING: Short-term daytime parking for ticket purchases at Enterprise Center's Box Office is available on Clark Avenue in front of the Box Office (15 min. limit) as well as in the attached Enterprise Center Garage. DROP-OFF / PICK-UP: Drop-off and pick-up for guests attending events at Enterprise Center should be made at the 14th Street Entrance at the east end of the building. After an event, 14th Street is closed by the St. Louis Police.
General Rules: For information on specific events, phone (314)622-5400. General rules are as follows: CLEAR BAG POLICY: Fans choosing to bring a bag to the arena will be able to bring in the following: • Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12”. • One-gallon clear plastic freezer bag (Ziploc bag or similar). • Wallets, small clutch bags, with or without a handle or strap and does not exceed 4.5” x 6.5”. • Diaper bags (with child) after inspection. • An exception will be made for medically necessary items that cannot fit into a clear bag, after proper inspection. STILL CAMERAS: Policy varies by event, is determined solely at the discretion of the show, and is subject to change without notice. Still cameras are permitted for St. Louis Blues games, most other sporting events and most family shows. Still cameras are not permitted for most concerts. VIDEO CAMERAS: Are NOT permitted for most events. RECORDING DEVICES: Are NOT permitted. PROHIBITED ITEMS: Cans, bottles, coolers, plastic beverage containers, food or beverage of any kind, helium balloons, pets (other than service animals), laser pointers, sticks (excluding those on pennants or flags) and weapons of any sort. SMOKING: For most events, Guests are permitted to exit and re-enter the Enterprise Center at the 14th Street Entrance (section 122) and the West Entrance (section 109). Smoking is permitted at these locations. Hand stamps and ticket stub are required to re-enter the building.
Child Rules: Discounts are offered for children on a show by show basis. For more information regarding specific performances, please phone (314)622-5400.