Get all of your questions about visiting the venue answered below.
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Box Office Hours Season Hours: 9am - 5pm, Monday - Friday 9am - 1pm, Saturdays before home games Open 4 hours prior to kick off on game days through the end of the 3rd Quarter Off Season Hours: 9am - 5pm, Monday - Friday For Buffalo Bills Tickets Only.
Will Call Info
The Will Call Booth at Highmark Stadium is located in between gates 3 and 4. Guests may pick up their pre-paid tickets on game day. This location is open 4 hours prior to kickoff. PROPER PHOTO IDENTIFICATION IS REQUIRED. Tickets will only be released to the person who purchased the tickets.
Available at the Box Office and through Ticketmaster. Phone #: 1-877-BB-TICKS (228-4257) https://www.buffalobills.com/tickets/policies
General Rules: A complete collection of all stadium policies and procedures can be found in the Buffalo Bills Stadium Guide or online at https://www.buffalobills.com/stadium/. For any questions or clarifications on these policies, please contact a customer service representative at 1-877-BB-TICKS (228-4257).
Child Rules: All Children 2 years of age and older must have a ticket. Children under the age of 2 do not need a ticket and are expected to sit on the lap of a parent or guardian during the game.