Question 1

Are food & beverages available for purchase during shows?

Accepted Answer

Of course! We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.

Question 2

Can I rent House of Blues Cleveland for a private event?

Accepted Answer

Yes, you can absolutely make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 216-274-3353 or click here.

Question 3

Can I upgrade my tickets?

Accepted Answer

Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, click here.
If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.

Question 4

Can I smoke in the building?

Accepted Answer

Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.

Question 5

Do you allow re-entry into the building?

Accepted Answer

Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.

Question 6

How do I get early entry into a show?

Accepted Answer

Have you heard of PASS THE LINE? For most shows, you can make a purchase of $30 or more per person in the House of Blues Restaurant & Bar on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal and your receipt will be your pass!
To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 216-523-2583.

Question 7

How do I make a special needs request?

Accepted Answer

Please call the Box Office for all special needs accommodations at 216-523-2583.

Question 8

My tickets are at Will Call - how and when can I pick them up?

Accepted Answer

Will call tickets can be picked up on day of show at the Box Office. Box Office opens 2 hours prior to door times. You will need a valid photo ID and the credit card used for purchase.
If you are trying to pick up your tickets in advance, please call the Box Office at 216-523-2583

Question 9

What are the age restrictions?

Accepted Answer

For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.

Question 10

Prohibited Items?

Accepted Answer

(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)

No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
Replicas of any type of weapon are NOT permitted
No drugs, drug paraphernalia or illegal substances of any kind
No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, zooms or commercial use rigs)
No unsealed liquids or gels of any kind. No jewelry or clothing that could inflict harm
No large bags over (10&rdquo; x 10&rdquo;), backpacks, Camelbacks or Bota bags
No stuffed animals or toys of any kind

This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.

Question 11

What is the Foundation Room?

Accepted Answer

With Foundation Room VIP Club at House of Blues, you have the ultimate key to the House for total entertainment and nightlife. First priority for concert tickets, premium perks from entry to encore, member-only events and access to electric nightlife in Foundation Room.
Check out some of the exclusive VIP Club benefits:

Advanced ticketing notification and purchase privileges
Premium seating for favorite concerts
Personalized Concierge to customize your HOB experience
Pre-show performances and artist meet-n-greets
After-hours party perks and member-only events in Foundation Room
Elite status savings on dining, drinks and bottle service throughout the venue

For more information on how to become a member click here!

Question 12

What time is Happy Hour?

Accepted Answer

Join us for daily drink specials during Happy Hour! Happy Hour is available daily (Thurs-Sat) from 4-6pm at the bar only.
Reservations are highly recommended and can be made here or by calling us at 216-274-3350. View our menu here.

Question 13

Where can I park?

Accepted Answer

Valet service is offered to guests of The East 4th Street. Valet drop off is on the corner of Prospect Avenue and East 4th Street. Multiple surface lots and parking garages are available throughout the city.

Question 14

Do you have Lost & Found?

Accepted Answer

If you had so much fun that you lost something during your time with us, please click here.

House of Blues Cleveland

Upcoming Events

Welcome to House of Blues Cleveland

FAQs

Are food & beverages available for purchase during shows?

Can I rent House of Blues Cleveland for a private event?

Can I upgrade my tickets?

Can I smoke in the building?

Do you allow re-entry into the building?

How do I get early entry into a show?

How do I make a special needs request?

My tickets are at Will Call - how and when can I pick them up?

What are the age restrictions?

Prohibited Items?

What is the Foundation Room?

What time is Happy Hour?

Where can I park?

Do you have Lost & Found?

Seat Map for House of Blues Cleveland:

Legendary Venue, Epic Private Events!

Plan Your Event Today

Contact Our Special Events Sales Team

House of Blues Cleveland

House of Blues Cleveland

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Welcome to House of Blues Cleveland

FAQs

Are food & beverages available for purchase during shows?

Can I rent House of Blues Cleveland for a private event?

Can I upgrade my tickets?

Can I smoke in the building?

Do you allow re-entry into the building?

How do I get early entry into a show?

How do I make a special needs request?

My tickets are at Will Call - how and when can I pick them up?

What are the age restrictions?

Prohibited Items?

What is the Foundation Room?

What time is Happy Hour?

Where can I park?

Do you have Lost & Found?

Seat Map for House of Blues Cleveland:

Legendary Venue, Epic Private Events!

Plan Your Event Today

Contact Our Special Events Sales Team

House of Blues Cleveland

Upcoming Events