Get all of your questions about visiting the venue answered below.
Facility and event information number (901) 521-9675 Memphis Grizzlies: (901)888-HOOP
The Box Office accepts cash, Visa, Mastercard, Dicover Card (no checks). Cash is recommended on day of events.
Monday through Friday 10:00am to 5:00pm. open later on event nights, open on weekends during events only.
Will Call Info
Will call tickets may be picked up 2 hours prior to and up through the event at the main box office located on the South side of The Pyramid. Customers must present a picture ID and one additional form of identification. If customers are picking up will call tickets charged through Ticketmaster they must present a picture ID, credit card used and Ticketmaster confirmation number.
This is an accessible venue
On-Site parking for up to 2000 cars is available ranging between $4 and $15 depending on event..
General Rules: Smoking is prohibited. Prohibited items include: video and audio recorders, bottles, cans, coolers, food and beverage containers, cameras, flash attachments, laser pointers, illegal drugs, weapons or dangerous devices of any type. No ticket exchanges or refunds. Tickets obtained from unauthorized sources may be lost or stolen and persons in possession of lost or stolen tickets may be subject to non-admission or expulsion from The Pyramid.
Child Rules: Children two and older must have a ticket. Exceptions will be noted on specific events.