Will Call is located at the box office, directly in front of the venue. Customers need to bring the credit card utilized to make their ticket purchase as well as their confirmation number in order to pick up tickets. Tickets should be picked up directly by the purchaser.

Irving Plaza

Q: Can I smoke in the venue?

Irving Plaza is a non-smoking venue. Smoking of cigarettes and/or electronic cigarettes is prohibited inside. During events there is a smoking section set up outside of the venue's primary entry doors in order to accommodate smoking patrons. Please note the smoking section is not accessible at the beginning of shows, as that space may still be occupied by fans in line for entry.

Q: Is the venue all-ages?

Most shows are all ages events, unless otherwise specified on our calendar. The venue has two levels, both with bars. The first floor has a bar on the left side and the upstairs bar is located behind the seated mezzanine. You MUST be 21 with valid ID in order to enter either of these areas. You must show your valid ID to receive a hand stamp once inside the venue in order to access these spaces. No fake ID's, please! They will be confiscated and you will not be provided access to our bar areas.

Q: Is there food at the venue?

Our concession stand sells popcorn, soda and snacks.

New York, NY

Upcoming Events

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Know Before You Go!

Day of Show

Getting Here

Box Office

FAQs

Can I smoke in the venue?

Is the venue all-ages?

Where is Will-Call?

Is there food at the venue?

Jocco's Ransom Lounge is THE VIP club experience. This upgrade gets you access to the venue's exclusive VIP Club. The club includes exclusive bars, private restrooms, and private entrance. With this upgrade, it's easy to be a VIP! Don't miss this opportunity to experience the best in amenities the venue has to offer! Upgrade your experience now!

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