Get all of your questions about visiting the venue answered below.
Phone
Phone Number: (212) 777-6800 Concert Hotline: (212) 777-1224
Phone Hours: For help with problems or other inquiries, Live Nation customer service representatives are available 8am - 9pm (in each US time zone).
Accepted Payments
Cash, American Express, Visa, Mastercard
Open Hours
Our Box Office is open from 12-6pm Monday through Friday and during most shows. On Saturdays and Sundays, the Box Office will be open two hours before (and during) events only. This schedule applies to Live Nation events only. The box office may not be open for certain events, such as private rentals.
Will Call Info
Pick up tickets at door times. The customer must present the actual credit card used to place the order and a photo ID.
Accessible Seating
Wheelchair accessible, no Handicapped bathroom facilites
Parking
Find out where to park near Irving Plaza and book a guaranteed space. CLICK HERE FOR AVAILABILITY Parking lots located on 15th and 16th Streets. 16th Street parking lot validates tickets.
Rules
General Rules: All ages admitted unless otherwise specified. Must be 21 years of age and older to drink. Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval
Child Rules: All ages admitted unless otherwise specified.