Know Before You Go!
Coming to a show? Here's a few things to know before you go!
Doors generally open one hour before the show's scheduled start time.
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless payments will be available at all points of sale and are recommended
17 Irving Pl, New York, NY 10003
Our box office is located at 17 Irving Pl, New York, directly on the front of the venue. The box office is open only on show days. On show days, the box office will open 2 hours prior to door time. We accepts Visa, MasterCard and cash payments. Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void and therefore not valid for entry. We recommend purchasing tickets directly via our box office, Ticketmaster or Live Nation only.
Can I smoke in the venue?
Irving Plaza is a non-smoking venue. Smoking of cigarettes and/or electronic cigarettes is prohibited inside. During events there is a smoking section set up outside of the venue's primary entry doors in order to accommodate smoking patrons. Please note the smoking section is not accessible at the beginning of shows, as that space may still be occupied by fans in line for entry.
Is the venue all-ages?
Most shows are all ages events, unless otherwise specified on our calendar. The venue has two levels, both with bars. The first floor has a bar on the left side and the upstairs bar is located behind the seated mezzanine. You MUST be 21 with valid ID in order to enter either of these areas. You must show your valid ID to receive a hand stamp once inside the venue in order to access these spaces. No fake ID's, please! They will be confiscated and you will not be provided access to our bar areas.
Where is Will-Call?
Will Call is located at the box office, directly in front of the venue. Customers need to bring the credit card utilized to make their ticket purchase as well as their confirmation number in order to pick up tickets. Tickets should be picked up directly by the purchaser.
Is there food at the venue?
Our concession stand sells popcorn, soda and snacks.
Legendary Venue, Epic Private Events!
U2, Eric Clapton, Bob Dylan, Pearl Jam and Jane's Addiction are among the superstar artists who have played at this legendary NYC venue. Located just one block east of Union Square and 2.5 miles from the Jacob K. Javits Convention Center, this unique space is the perfect location to host your corporate event, product launch, cocktail reception, fundraiser or private concert. Irving Plaza accommodates 25 to 1,000 guests, and our talented staff handles every detail, so you don't have to!
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
- 212 837 2421
- 17 Irving Place New York, NY 10003