Q: What items ARE allowed to be brought into the venue?

CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6” x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed. If you bring a bag that does not meet the venue requirements, you can purchase an approved clear bag for $10 at our bag check building near the main entrance, and we will hold your original bag during the show. Otherwise, any bags that do not meet our guidelines must be returned to your vehicle. Blankets Water Bottles – up to 1-gallon per person, factory sealed (non-frozen) Clear & empty reusable water bottles – tinted are permitted as long as transparent Empty Camelbacks Food Items – in a clear, 1-gallon ziploc bag Bug Spray and Sunscreen – non-aerosol only please Umbrellas – small, personal-size; no pointed/metal tips Cameras – non-professional only; no detachable lenses Binoculars Please Note: These policies are subject to change based on the show. Any item that may pose a threat to other guests, employees or our performers will not be allowed.

Question 1

What is your address?

Accepted Answer

Our venue's physical address is: 14141 Riverport Drive, Maryland Heights, MO 63043

Question 2

Where can I find your upcoming show schedule?

Accepted Answer

A complete listing of events can be found here.

Question 3

Are you hiring?

Accepted Answer

Yes! The venue begins hiring for each season in early February and will continue throughout the season. If you are interested in working for the venue please visit RockAndRollJob.com.

Question 4

What are your box office hours?

Accepted Answer

The Hollywood Casino Amphitheatre Box Office is open during the following hours:Mondays* &ndash; 10am to 5pmFridays &ndash; 10am to 5pmShow Days &ndash; 10am until the headliner takes the stage*The box office will be closed on Monday, May 29th for Memorial Day.
All transactions at the box office will be credit or debit card only; no cash will be accepted. There is a flat fee of $8 per ticket for purchases at the box office. All tickets can be purchased online here.

Question 5

What are your bag policies for entry?

Accepted Answer

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
We will allow CLEAR plastic/vinyl tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (6&rdquo; x 9&rdquo;). The small clutch bags do not need to be clear. No other bags of any type will be allowed.

If you bring a bag that does not meet the venue requirements, you can purchase an approved clear bag for $10 at our bag check building near the main entrance, and we will hold your original bag during the show. Otherwise, any bags that do not meet our guidelines must be returned to your vehicle.

Question 6

What items ARE allowed to be brought into the venue?

Accepted Answer

CLEAR plastic/vinyl tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (6&rdquo; x 9&rdquo;). The small clutch bags do not need to be clear. No other bags of any type will be allowed. If you bring a bag that does not meet the venue requirements, you can purchase an approved clear bag for $10 at our bag check building near the main entrance, and we will hold your original bag during the show. Otherwise, any bags that do not meet our guidelines must be returned to your vehicle.
Blankets
Water Bottles &ndash; up to 1-gallon per person, factory sealed (non-frozen)
Clear & empty reusable water bottles &ndash; tinted are permitted as long as transparent
Empty Camelbacks
Food Items &ndash; in a clear, 1-gallon ziploc bag
Bug Spray and Sunscreen &ndash; non-aerosol only please
Umbrellas &ndash; small, personal-size; no pointed/metal tips
Cameras &ndash; non-professional only; no detachable lenses
Binoculars
Please Note: These policies are subject to change based on the show. Any item that may pose a threat to other guests, employees or our performers will not be allowed.

Question 7

What items are NOT allowed to be brought into the venue?

Accepted Answer

Chairs of ANY kind
Bags/purses that do not meet our bag policy: Must be CLEAR plastic/vinyl tote bags no larger than 12&rdquo; x 6&rdquo; x 12&rdquo; and/or small clutch bags (6&rdquo;x 9&rdquo;). The small clutch bags do not need to be clear. No other bags of any type will be allowed. If you bring a bag that does not meet the venue requirements, you can purchase an approved clear bag for $10 at our bag check building near the main entrance, and we will hold your original bag during the show. Otherwise, any bags that do not meet our guidelines must be returned to your vehicle.
iPads (tablets), selfie-sticks, GoPros
Any beverage besides water - FROZEN water bottles are also not allowed
Alcohol
Illegal drugs/substances
Glass containers
Cans
Coolers of any kind
Laser pointers
Signage
Animals (except service animals)
Fireworks
Weapons of any kind
Chains
Spike jewelry
Any other item that may pose a threat to other guests, employees or our performers.

Question 8

Where do I go for drop-off/pick-up, Uber, Lyft or other rideshares?

Accepted Answer

DROP-OFF: Anyone needing to drop someone off (including Uber, Lyft and all other rideshare drivers) should enter the parking lot from Riverport Drive South (you will see the venue from this road) and follow signage to enter Parking Gate 5.
PICK-UP: For pick-up, please have your driver enter the parking lot at Gate 5 and meet you at the pick-up area. The drop off and pickup area are the same location and allows ample parking area for cars waiting to pick-up concert guests.
Drop Off and Pickup along Riverport Drive and HWY 141 is prohibited and is in violation of Maryland Heights City Ordinance.
Please review our new Parking Map before you arrive.

Question 9

Are children permitted?

Accepted Answer

All of our events are all ages. Children 24 months and under do not require a ticket, but must sit on a parent's lap.

Question 10

What time do you open the gates?

Accepted Answer

Parking lots will generally open one (1) hour prior to the seating area opening. The opening time for the seating area varies, but is usually 60-90 minutes prior to the show time. Please check the specific event page as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Question 11

Can I see a map of the venue?

Accepted Answer

You can find general maps of the parking lot and venue here.
A detailed diagram of our venue seating chart is available here. Be advised that the right sections of our venue are numbered with EVEN NUMBERS. The left sections are numbered with ODD NUMBERS. So for example, Right Section Seats 2 & 4 and Left Section Seats 21 & 23 are side by side.

Question 12

What methods of payment are allowed inside?

Accepted Answer

All points of sale will only accept credit or debit. Google/Apply Pay is also available at the box office and concession/merchandise stands. Got cash? Convert your cash, dollar for dollar, with no charges, to a prepaid debit card at our Guest Services Welcome Center in the Front Plaza.

Question 13

Do you have food and drinks at the venue?

Accepted Answer

Yes! Come hungry - no need to eat before coming to the show! We have paired up with top chefs to bring a wide variety of new food options throughout the venue.

Danny Trejo's Tacos - available in the South (Right) Plaza
Doghaus - available in the South (Right) Plaza Concession Stand
Jon & Vinny's Pizza - available in the Concession Stands
Voltaggio Brothers' Smash Burger - available in the Concession Stands
Chef Tim Love's Brisket Nachos - available in the Concession Stands
Travelin' Tom's Coffee - available in the North (Left) Plaza
Kona Frozen Ice Snow Cones - available in both Plazas
Sugarfire Smokehouse BBQ - available in both Plazas
Ray Ray's Gourmet Kettle Korn - available in the South (Right) Plaza
Vegetarian options - available in both Plazas
Wayno's International Cuisine

We also have plenty of beverage options, including all-new flavors for 2023!

Shaker Cocktails in a take home shaker cup:

Strawberry Vodka Lemonade
Cherry Bourbon Lemonade
Watermelon Chili Margarita
Prickly Pear Margarita
Vodka Lemonade

Frozen Lime Margaritas & Strawberry Daiquiris
Wine by the bottle
Fountain Sodas (Pepsi Products)
Liquid Death Canned Water
Don't forget to visit our Craft Corner, Smirnoff, wine and Bacardi bars!

Question 14

Can I bring an umbrella?

Accepted Answer

Small personal-size umbrellas are allowed into the venue (purse size). Large golf umbrellas, or any umbrella with a pointed tip will not be allowed into the venue. In case of rain, disposable ponchos are available for purchase at the Welcome Center.

Question 15

Can I bring a lawn chair or rent one at the venue?

Accepted Answer

Lawn chairs are available to rent and must be turned in at the end of the event. For your safety and convenience, outside chairs of any type ARE NOT permitted to be brought into the venue. Specially designed lawn chairs are available for rent - while supplies last. To ensure chair availability, pre-purchase* your chair rental through online upgrades.
* There are a limited amount of pre-sold lawn chairs. Lawn Chairs will be available to rent onsite the night of the show on a first come, first serve base if you were not able to pre-purchase your lawn chair.
*Live Nation reserves the right not to sell lawn chairs at certain shows.
To see a complete online list of upgrades for all events and/or purchase a lawn chair in advance, click here.

Question 16

Can I bring my own water to the venue?

Accepted Answer

Guests are permitted to bring in one (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles and CamelBaks are permitted, but must be empty upon entry. Water fountains and filtered water refill stations are located at the main restrooms in both plazas.

Question 17

Can I bring a camera to the show?

Accepted Answer

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 3 inches, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Question 18

Can I record the show that I'm attending?

Accepted Answer

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Question 19

Can I bring a stroller?

Accepted Answer

Strollers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Question 20

Can I bring banners or signs to into the venue?

Accepted Answer

Signs larger than 8.5 x 11 inches are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests' view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Question 21

Is my cell phone permitted at my show?

Accepted Answer

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phone usage may not be allowed due to artist requests.

Question 22

Are firearms permitted?

Accepted Answer

Hollywood Casino Amphitheatre St. Louis does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Question 23

Can I bring medications into the venue?

Accepted Answer

It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security.

Question 24

What accommodations exist for guests with disabilities?

Accepted Answer

Hollywood Casino Amphitheatre St. Louis strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

Ticketing - ADA tickets can be purchased online via livenation.com or ticketmaster.com. For additional assistance contact the Hollywood Casino Amphitheatre St. Louis box office at our disability hotline, 314-298-7389. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Day of Show Parking - Accessible Parking is located outside at the very front out the parking lots, near the Box Office. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots.
Accessible Station - If you have questions or need assistance we have a table staffed with guest service employees to help answer questions related to seating or other accommodations. This is located at the Welcome Center in the Front Entry Plaza.
Unexpected Needs - If you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through livenation.com to exchange all tickets for accessible ones. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need plus one companion.
Interpreter Requests - If you will need an interpreter for an event please give us at least 3 weeks' notice to secure. There is no charge for interpreter services. Please call 314-298-7389 to arrange for an interpreter for your visit.
Accommodations - All venue bathrooms, concession stands, and merchandise stands are accessible.

Question 25

Can you provide hearing assistance?

Accepted Answer

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 3 weeks notice to secure an interpreter. To request an interpreter please call 314-298-7389.

Question 26

Can I bring a service animal?

Accepted Answer

Like many venues and other large places of assembly, the Hollywood Casino Amphitheatre St. Louis has a &ldquo;no pets&rdquo; policy. However, Live Nation&rsquo;s policy explicitly permits guests with disabilities who use dogs as service animals.
Hollywood Casino Amphitheatre St. Louis' policy, consistent with ADA&rsquo;s revised guidelines, defines &ldquo;service animal&rdquo; as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual&rsquo;s disability. 
Hollywood Casino Amphitheatre St. Louis requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal&rsquo;s work or the individual&rsquo;s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

Question 27

Where do I enter the venue?

Accepted Answer

There are a total of three entrance areas to the venue. The main entry gates, located next to the right of the Box Office are available for use regardless of the ticket type. The Fast Lane is also located in this area, and is the furthest gate on the left. You must have your Fast Lane pass to utilize this gate. Our VIP guests have a separate entry gate located adjacent to the VIP Parking Lot. All guests using this gate must be VIP guests and have the appropriate ticket. The Hollywood Casino shuttles will drop off at the Hollywood Casino gate. All guests riding the shuttles will be required to show their issued wristband for entry and exit through this gate and access to the casino shuttles.

Question 28

What security procedures should I expect when entering?

Accepted Answer

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please request to speak to our Security Supervisor to escort you to our First Aid station. You will be given an alternative to our metal detectors. More information can be found here.

Question 29

If I leave the venue, can I come back in?

Accepted Answer

Re-Entry is not permitted at Hollywood Casino Amphitheatre St. Louis. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

Question 30

Is there a way to get into the venue earlier or skip the line?

Accepted Answer

For select events, guests can purchase Fast Lane passes. Present along with your concert ticket at the Fast Lane Gate and get priority entrance to the venue! The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at the main ticket gates to the right of the box office windows.
To see a complete online list of upgrades for all events, click here.

Question 31

Can you provide will-call information?

Accepted Answer

Will call tickets are available for pickup at the Box Office, located at the front of the parking lots. Please make sure that you have a photo ID matching the purchasers name to pick up tickets.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the venue to deliver tickets.
If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event, close to the time doors open, so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Question 32

What happens if my show cancels?

Accepted Answer

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Question 33

What happens in the event of inclement weather?

Accepted Answer

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Question 34

What are your parking policies?

Accepted Answer

Please review our new Parking Map before you arrive. General parking at the venue is included with your ticket. Upgraded Premier or Rockstar Parking can be purchased here.
Premium VIP Parking lots are located by entering Parking Gate 2. Guests must have a pass to be on the parking list to access the premium parking lots
Premier Parking is available for every event. This can be purchased prior to the show or on site at the venue. Premier Parking is located near the A1, A3, and A5 areas of the parking lot. Premier Parking does not guarantee early exit out of the parking lot.
RockStar Parking is available for all events but, spaces are limited. It includes an assigned parking space so you can come whenever you want. You and your guest also get to enter and exit thru the VIP entry gate (please note you do NOT get access to the VIP Club). This can be purchased prior to the show or on site at the venue if inventory is still available.

Question 35

Will there be traffic on my way into or out of the venue?

Accepted Answer

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.

Question 36

Do you offer shuttle service?

Accepted Answer

Hollywood Casino offers shuttle service to and from each show. Guests can purchase a round-trip wristband for $15. The Shuttle Pass includes round-trip transportation from Hollywood Casino to the Hollywood Casino Amphitheatre Shuttle Entrance. All Hollywood Casino Shuttle Pass recipients will receive a voucher. The voucher must be exchanged inside Hollywood Casino across from Final Cut Steakhouse on the night of the concert for a wrist band. You must get on the shuttle at the casino. Shuttle passes can be purchased online prior to the show or at the casino on the night of the event.

Question 37

Can I get to the venue via public transportation?

Accepted Answer

There is a Metro bus stop located on Riverport Drive across from Parking Gate 1. This is part of Earth City, bus 34 route. For drop off and pick-up times, please visit Metro's bus schedule.

Question 38

Where can I park my motorcycle?

Accepted Answer

Motorcycle parking is located in our parking lot near A2. There is no additional fee for motorcycle parking.

Question 39

Do you allow bus parking?

Accepted Answer

Unless Premier Parking is purchased, buses are considered an oversized vehicle and must be parked at the back of the parking lots if remaining on site during the event. If purchasing Premier Parking for your oversized vehicle, you must purchase the number of spaces your vehicle occupies.
Buses that will be dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge. All buses will be boarded by our security staff to ensure no underage drinking is taking place on the bus. If there is any underage drinking, the whole bus will be turned around and no one will be able to enter the event. The venue will not issue refunds and bears no expense that will be incurred due to non-admittance. Maryland Heights Police and Missouri Highway Patrol will be on site assisting in the bus lot to ensure all guests on buses are acting appropriately and within accordance of the law. *Subject to change based on event.

Question 40

Can I tailgate or camp at the venue?

Accepted Answer

The venue does NOT allow camping, tailgating or overnight parking of any kind. The parking lots open one (1) hour prior to the seating area opening. Consuming alcoholic beverages (tailgating) in the parking lots is not permitted by City of Maryland Heights ordinances.

Question 41

Can I leave my vehicle overnight?

Accepted Answer

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Question 42

Where are restrooms located?

Accepted Answer

Our main restrooms buildings are located in the South (right) and North (left) Plazas near the large concession stands. Portable sanitary, flushable units are available in the walkways leading to both Plazas as well.

Question 43

Where can I smoke or vape?

Accepted Answer

Designated smoking areas are in the outdoor plaza areas. Please refrain from smoking in the Reserved Seating Area as this is not a designated smoking area. While we do not restrict smoking on the lawn, if guests around you are complaining we will ask you to smoke in the plazas. We appreciate your cooperation. The same policy applies for electronic cigarettes that applies for tobacco cigarettes and cigars.

Question 44

Where can I buy artist merchandise at my show?

Accepted Answer

Merchandise will be available for all concerts at our merchandise booths located in the Front Entry Plaza, South (right) Plaza and North (left) Plaza. For Festival shows, there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Question 45

How should guests behave at a concert?

Accepted Answer

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. We reserve the right to deny entry to any guest for any reason or no reason. If a guest is denied entry to any event, such guest will be issued a refund of the face value of the ticket for the event.

Question 46

What are your alcohol policies?

Accepted Answer

Hollywood Casino Amphitheatre St. Louis offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol. Guests will be required to show ID every time they purchase.

Question 47

What policies exist for lawn seating?

Accepted Answer

The general lawn area is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn except for the Reserved lawn area. To ensure chair availability, pre-purchase* your chair rental through online upgrades. The Reserved Lawn upgrades are also available to purchase in advance online, by phone or at the venue box office. The Reserved Lawn capacity is limited.

Question 48

Where can I get assistance inside the venue?

Accepted Answer

If you need assistance while at an event please visit our guest services areas located at the Welcome Center in the Front Entry Plaza, or speak to a supervisor in a black polo shirt.

Question 49

Is police assistance available?

Accepted Answer

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor will we secure them.

Question 50

Where can I go for medical assistance?

Accepted Answer

First Aid is located in the North (left) Plaza. We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator please notify security at the Front Entry Plaza and our medical staff will be notified to assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

Question 51

Who do I contact for automobile assistance?

Accepted Answer

If any assistance is needed with your vehicle please contact your normal emergency assistance provider. Hollywood Casino Amphitheatre St. Louis does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

Question 52

Does the venue have security?

Accepted Answer

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Your safety and security are most important to us. The following details will outline our general venue's guidelines: https://www.livenation.com/venueguidelines

Question 53

How do you handle emergencies?

Accepted Answer

In the event of an emergency while on site, Hollywood Casino Amphitheatre St. Louis has trained medical staff to assist with any medical issues. First aid is located in the North Plaza (left) next to the Comfort Lounge, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the venue as well as guests on their way to the venue. Please follow our social media accounts for the latest developments on event days:
https://www.facebook.com/HollywoodAmpSTLhttps://www.instagram.com/hollywoodampstlhttps://twitter.com/HollywoodAmpSTL

Question 54

Do you have a 'Lost & Found' at the venue?

Accepted Answer

If you lost an item while at an event, please click here.
If you want to inquire about a lost item after the event day, please file a claim at the same link.

Question 55

What hotels are closest to the venue?

Accepted Answer

There are twenty-four hotels in the Maryland Heights area. For more information on their locations and fun activities to enjoy while in the Maryland Heights area, visit the Maryland Heights CVB.

Question 56

Can you accommodate groups?

Accepted Answer

Hollywood Casino Amphitheatre St. Louis does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at 314-657-4940. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Question 57

Can I host at private event at Hollywood Casino Amphitheatre St. Louis?

Accepted Answer

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email us or click here.

Question 58

How can I contact the venue?

Accepted Answer

Venue Phone number &ndash; 314-298-9944Venue Email &ndash; HollywoodAmpSTL@livenation.comVenue Address &ndash; 14141 Riverport Drive / Maryland Heights, MO 63043

Question 59

Where can I direct press/media requests?

Accepted Answer

Any media inquiries need to be directed to our local Live Nation office at 314-657-4900.

Question 60

I've got my ticket. Is there anything else I should buy to make my show great?

Accepted Answer

We offer many upgrades to help make your experience even better! Click here see a complete online list of upgrades for all events.

Question 61

Do you have VIP Seating or other amenities?

Accepted Answer

If you are interested in purchasing a box, season seats or club access for the season please contact our PSS department at 314-657-4940. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.
*Does not apply to any artist/tour VIP package or product being offered by a specific artist or tour*

Question 62

Do you have a VIP Club?

Accepted Answer

Yes! The VIP Club is located in the South (right) Plaza of the venue. A VIP ticket or upgrade must be presented for entry to the VIP Club. The Comfort Lounge is located in the North (left) Plaza. The Comfort Lounge is available for purchase before the show or at the door. You can view a complete list of upgrades for all events here.

Question 63

What sustainability efforts are in place at the venue?

Accepted Answer

Hollywood Casino Amphitheatre St. Louis is one of the Live Nation venues across the country dedicated to reducing waste and consumption. Our goal is to be a zero waste venue. Guests will find receptacles around the venue allowing us to capture recyclables, compost food waste and landfill items in one place. Water refill stations are also available for guests to use.
As we continue to work towards our goal of becoming a zero waste venue it is not without the continued effort of our guests and team. Please don&rsquo;t hesitate to reach out to us with any questions or comments.

Question 64

Can I sell my extra tickets out front?

Accepted Answer

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.