Our venue's physical address is: 14141 Riverport Drive, Maryland Heights, MO 63043

Address

Hollywood Casino Amphitheatre - St. Louis offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol. Guests will be required to show ID every time they purchase.

Alcohol

All Access passes or Backstage Passes are not available for purchase. Visit <a href="www.livenation.com" target="_blank" style="color: rgb(71, 80, 88);">www.livenation.com</a> to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

All Access Passes

Like many venues and other large places of assembly, the Hollywood Casino Amphitheatre - St. Louis has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. Hollywood Casino Amphitheatre - St. Louis' policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.&nbsp; Hollywood Casino Amphitheatre - St. Louis requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices.&nbsp;Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

Animals - Service

We have multiple ATMs on site located near the Front Entry Gates and next to the main restroom buildings in the North and South Plazas.

ATMs

If any assistance is needed with your vehicle please contact your normal emergency assistance provider.&nbsp;Hollywood Casino Amphitheatre - St. Louis&nbsp;does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

Automobile Assistance

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. Our standard policy of items can be found by clicking on this <a href="http://markets.livenation.com/elevated/HollywoodCasinoAmp_ItemList.pdf" target="_blank">"What You Can Bring"</a> link. If you have any items that are not allowed into the venue please return them to your vehicle.

Bag Inspections

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests' view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Banners and Signs

The Hollywood Casino Amphitheatre St. Louis box office has temporary hours of Fridays only from 10am - 2pm, with the last day of business for the 2020 season being Friday, August 28th.

Box Office

Unless Premier Parking is purchased, buses are considered an oversized vehicle and must be parked at the back of the parking lots if remaining on site during the event. If purchasing Premier Parking for your oversized vehicle, you must purchase the number of spaces your vehicle occupies.Buses that will be dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge. All buses will be boarded by our security staff to ensure no underage drinking is taking place on the bus. If there is any underage drinking, the whole bus will be turned around and no one will be able to enter the event. The venue will not issue refunds and bears no expense that will be incurred due to non-admittance. Maryland Heights Police and Missouri Highway Patrol&nbsp;will be on site assisting in the bus lot to ensure all guests on buses are acting appropriately and within accordance of the law. *Subject to change based on event.

Bus Parking

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 3 inches - it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Camera Policy

The venue does NOT allow camping or overnight parking of any kind.

Camping

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Cancellation Policy

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phone usage may not be allowed due to artist requests.

Cell Phones

All of our events are all ages. Children 24 months and under do not require a ticket, but must sit on a parent's lap.

Children

Hollywood Casino Amphitheatre - St. Louis does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Conceal and Carry

Hollywood Casino Amphitheatre - St. Louis offers a wide variety of concession options throughout the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water and Red Bull. There are many new offerings available at our concessions kiosks and plaza vendors with fresh locally-sourced produce adorning your selections. <ul><li>Art Bird Chicken - available in the North Plaza</li><li>Chick-Fil-A is now available in both Plazas.</li><li>Danny TreJo's Taco's - available in the both Plazas.</li><li>Doghaus - available in the South Plaza.&nbsp;</li><li>Gourmet Kettle Korn</li><li>Vegetarian options - available in both Plazas</li><li>Kona Frozen Ice Snow Cones - available in both Plazas</li><li>Sugarfire Smokehouse BBQ - available in both Plazas</li><li>Don't forget to visit the new frozen drink locations, Craft Corner, Smirnoff and Bacardi bars</li><li>And Much More....</li></ul> Concessions are located throughout the venue

Concessions

Venue Phone number – 314-298-9944Venue Email – HollywoodAmpSTL@livenation.comVenue Address – 14141 Riverport Drive / Maryland Heights, MO 63043

Contact Information

All main concession stands take Visa/ MasterCard / Discover and American Express. Smaller stands and portable concessions may be cash only. See ATMs for locations on site. All merchandise stands take all major credit cards.

Credit / Debit Cards

Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the designated driver booth located in the Front Entry Plaza, next to our Welcome Center.

Designated Driver

Guests are permitted to bring in one (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles and CamelBaks are permitted, but must be empty upon entry. Water fountains and filtered water refill stations are located at the main restrooms in both plazas.

Drinking Water

The Pick-Up and Drop Off area is located just inside Parking Gate 5. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. When returning to the parking lot for pick-up, please enter at Parking Gate 5. If you are not back within 45 minutes of the end of the event, you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

Drop Offs

In the event of an emergency while on site, Hollywood Casino Amphitheatre - St. Louis has trained medical staff to assist with any medical issues. First aid is located in the North Plaza (left) next to the Honda Comfort Lounge, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the venue as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days: <a href="https://www.facebook.com/HollywoodAmpSTL" target="_blank">https://www.facebook.com/HollywoodAmpSTL</a><a href="https://twitter.com/HollywoodAmpSTL" target="_blank">https://twitter.com/HollywoodAmpSTL</a>

Emergency

The venue begins hiring for each season in early February and will continue throughout the season. If you are interested in working for the venue please visit:<a href="http://www.livenationentertainment.com/careers/seasonal/" target="_blank" style="color: rgb(43, 166, 203);">http://www.livenationentertainment.com/careers/seasonal/</a>

Employment Opportunities

There are a total of three entrance areas to the venue. The main entry gates, located next to the right of the Box Office are available for use regardless of the ticket type. The United Healthcare Fast Lane is also located in this area, and is the furthest gate on the left. You must have your Fast Lane pass or show your United Healthcare membership card to utilize this gate. Our VIP guests have a separate entry gate located adjacent to the VIP Parking Lot. All guests using this gate must be VIP guests and have the appropriate ticket. The Hollywood Casino shuttles will drop off at the Hollywood Casino gate. All guests riding the shuttles will be required to show their issued wristband for entry and exit through this gate and access to the casino shuttles.

Entrance Gates

A complete listing of events can be found at <a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>.

Event Listing

If you need assistance while at an event please visit our guest services areas located at the Welcome Center in the Front Entry Plaza, or speak to a supervisor in a black polo shirt.

Fan Assistance

Hollywood Casino Amphitheatre - St. Louis will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Fan Mail

For select events, guests can purchase UnitedHealthcare® Fast Lane passes online, by phone or at the venue box office. Purchase for $10 or simply present your UnitedHealthcare health plan ID card for you and one other guest, along with your concert tickets, at the Fast Lane Gate and get priority entrance to the venue! The&nbsp;Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at the main ticket gates to the right of the box office windows. To see a complete online list of upgrades for all events visit&nbsp;<a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>

Fast Lane

Parking lots will generally open one hour prior to our scheduled gate time. Ticket gate times vary, but are usually 60-90 minutes prior to show time. Please check the specific event page as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Gate Times

Hollywood Casino Amphitheatre - St. Louis does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at <a href="314-657-4940" target="_blank">314-657-4940</a>. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Group Ticket Sales

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to ejection. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. <img src="https://lnvenues-cms.s3.amazonaws.com/c/7/0/a/c70a8489ff2466400b43.png">

Guest Conduct

Hollywood Casino Amphitheatre - St. Louis strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know. <ul><li>Ticketing- ADA tickets can be purchased online via <a href="www.livenation.com" target="_blank">www.livenation.com</a> or <a href="www.ticketmaster.com" target="_blank">www.ticketmaster.com</a> or by calling Ticketmaster ticketing at <a href="1-800-877-7575" target="_blank">1-800-877-7575</a>. Look for the <img src="https://lnvenues-cms.s3.amazonaws.com/f/8/2/8/f8280e2f9cb8d1826c7d.png">&nbsp; logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.</li><li>Day of Show Parking- Accessible Parking is located outside at the very front out the parking lots, near the Box Office. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots.&nbsp;</li><li>Accessible Station- if you have questions or need assistance we have a table staffed with guest service employees to help answer questions related to seating or other accommodations. This is located at the Welcome Center in the Front Entry Plaza.</li><li>Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through <a href="www.livenation.com" target="_blank">www.livenation.com</a> to exchange all tickets for accessible ones. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need plus one companion.</li><li>Interpreter Requests- if you will need an interpreter for an event please give us at least 3 weeks' notice to secure. There is no charge for interpreter services. Please call <a href="314-298-7389" target="_blank">314-298-7389</a> to arrange for an interpreter for your visit.</li><li>Accommodations- all venue bathrooms,concession stands, and merchandise stands are accessible.&nbsp;</li></ul>

Guests with Disabilities

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 3 weeks notice to secure an interpreter. To request an interpreter please call&nbsp;<a href="tel:314-298-7389" target="_blank" style="color: rgb(43, 166, 203);">314-298-7389</a>.

Hearing Assistance

Staying overnight?&nbsp;There are twenty-four (24) hotels in the Maryland Heights area.&nbsp;For more information on their locations and fun activities to enjoy while in the Maryland Heights area, visit the&nbsp;<a href="http://www.visitmarylandheights.org/" target="_blank" style="color: rgb(43, 166, 203);">Maryland Heights&nbsp;CVB</a>&nbsp;for more info. <img src="http://haven-venue-alerts.s3.amazonaws.com/49672/1496343125.01.png">

Hotels

<ul><li>ONLY bags 16" x 16" x 8" or smaller</li><li>Cameras – non-professional only, no detachable lenses</li><li>Food – in a clear, 1-gallon ziploc bag or a small lunch-style collapsible cooler.</li><li>Water – up to 1 gallon in a factory sealed or empty bottle</li><li>Sunscreen and insect repellent</li></ul>

Items ALLOWED to be brought in to venue:

<ul><li>Chairs of ANY kind</li><li>iPads&nbsp;(tablets) or&nbsp;selfie-sticks</li><li>Any beverage besides water - FROZEN water bottles are also not allowed</li><li>Alcohol</li><li>Illegal drugs/substances</li><li>Glass containers</li><li>Cans</li><li>Hard sided/large coolers</li><li>Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs</li><li>Laser pointers</li><li>Animals (except service animals)</li><li>Fireworks</li><li>Weapons of any kind</li><li>Any other item that may pose a threat to other guests, employees or our performers.</li></ul>

Items NOT-ALLOWED to be brought in to venue include, but are not limited to:

Lawn chairs are available to rent for $8.00 per chair on the night of an event and must be turned in at the end of the event. For your safety and convenience, chairs of any type ARE NOT permitted to be brought into the venue. Specially designed lawn chairs are available for rent - while supplies last. To ensure chair availability, pre-purchase* your chair rental through online upgrades; also $8.00 per chair. * There is a limited amount of pre-sold lawn chairs. Lawn Chairs will be available to rent onsite the night of the show on a first come, first serve base if you were not able to pre-purchase your lawn chair.*Live Nation reserves the right not to sell lawn chairs at certain shows.&nbsp; To see a complete online list of upgrades for all events and/or purchase a lawn chair in advance visit <a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>

Lawn Chair Rental

The general lawn area is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn except for the Reserved lawn area. <span style="color: rgb(120, 144, 156); font-family: Roboto, -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 14px; font-weight: 400; letter-spacing: 0.14px; background-color: var(--white);">To ensure chair availability, pre-purchase* your chair rental through online upgrades, $8.00 per chair. The Reserved Lawn upgrades are also available to purchase in advance online, by phone or at the venue box office. To see a complete online list of upgrades for all events visit&nbsp;<a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>

Lawn Seating

If you lose an item while you are at an event- you can visit our Welcome Center located in the Front Entry Plaza, to see if it has been turned in. You may call our administrative offices at&nbsp;<a href="tel:314-298-9944" target="_blank" style="color: rgb(43, 166, 203);">314-298-9944</a>&nbsp;to see if it was turned in after the show. Due to space limitations, lost and found items are only kept for 30 days after concert date.

Lost and Found

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.&nbsp;

Lost or Stolen Tickets

Hollywood Casino Amphitheatre - St. Louis is located one mile West of the I-270 and I-70 interchange at I-70 and Maryland Heights Expressway South (EXIT 231A).&nbsp; <ul><li>From I-70: East or West to Maryland Heights Expressway South (exit 231A). Turn right at first entrance, Riverport Drive North.&nbsp;</li><li>From I-270: North to I-70 West. Exit at Maryland Heights Expressway South (exit 231A). Turn right at first entrance, Riverport Drive North.&nbsp;</li><li>Page Avenue Extension: Take Page Avenue to the Maryland Heights Expressway (North). Maryland Heights Expressway will lead directly into Hollywood Casino Amphitheatre St. Louis.</li></ul>

Maps and Directions

Any media inquiries need to be directed to our local Live Nation office at&nbsp;<a href="tel:314-657-4900" target="_blank" style="color: rgb(43, 166, 203);">314-657-4900</a>.

Media Relations / Press Passes

First Aid is located in the North (left) Plaza. We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator please notify security at the Front Entry Plaza and our medical staff will be notified to assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

Medical Assistance

It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security.

Medication Needs

Merchandise will be available for all concerts at our merchandise booths located&nbsp;in the Front Entry Plaza, South (right) Plaza and North (left) Plaza.&nbsp;For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Merchandise

Motorcycle parking is located in our parking lot near A2. There is no additional fee for motorcycle parking.

Motorcycle Parking

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Overnight Parking

Visit these links for new <a href="http://markets.livenation.com/elevated/HCA_ARRIVAL2015.pdf" target="_blank">incoming</a> and <a href="http://markets.livenation.com/elevated/HCA_DEPART2015.pdf" target="_blank">departing</a> traffic patterns at Hollywood Casino Amphitheatre. On concert night, head to Hollywood Casino for food &amp; fun before &amp; after the show, <a href="https://www.hollywoodcasinostlouis.com/entertainment/amphitheatre" target="_blank">plus a hassle-free shuttle ride to the show</a>!<img src="http://haven-venue-alerts.s3.amazonaws.com/49672/1434643276.01.jpeg"><img src="http://haven-venue-alerts.s3.amazonaws.com/49672/1434643276.02.jpeg">Premium Parking&nbsp;lots are located by entering Parking Gate 2. Guests must have a pass to be on the parking list to access the premium parking lotsPremier Parking&nbsp;is available for every event. This can be purchased prior to the show&nbsp;or on site at the venue. Premier Parking is located near the A1, A3, and A5 areas of the parking lot. Premier Parking&nbsp;does not&nbsp;guarantee early exit out of the parking lot.RockStar Parking&nbsp;is available for all events but, spaces are limited. It includes an assigned parking space so you can come whenever you want. You and your guest also get to enter and exit thru the VIP entry gate (please note you do NOT get access to the VIP Club). This can be purchase prior to the show or on site at the venue if inventory is still available.To see a complete online list of upgrades for all events visit&nbsp;<a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>

Parking

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Police Assistance

If you are interested in purchasing a box, season seats or club access for the season please contact our PSS department at&nbsp;<a href="tel:314-657-4940" target="_blank" style="color: rgb(43, 166, 203);">314-657-4940</a>. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes. *Does not apply to any artist/tour VIP package or product being offered by a specific artist or tour*

Premium / VIP Seating

There is a Metro bus stop located on Riverport Drive across from Parking Gate 1. This is part of Earth City, bus 34 route. For drop off and pick-up times, please visit&nbsp;<a href="https://www.metrostlouis.org/metrobus-schedule/" target="_blank" style="color: rgb(43, 166, 203);">Metro's bus schedule</a>.

Public Transportation

Re-Entry is not permitted at Hollywood Casino Amphitheatre - St. Louis.&nbsp;Please&nbsp;ensure&nbsp;that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

Re-Entry

Our main restrooms buildings are located in the South (right) and North (left) Plazas near the large concession stands. Portable sanitary, flushable units are available in the walkways leading to both Plazas as well.

Restrooms

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Scalping Tickets

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures.&nbsp;All bags are subject to inspection.&nbsp;If you have a medical reason for not wanting to be searched via metal detectors, please request to speak to our Security Supervisor to escort you to our First Aid station. You will be given&nbsp;an alternative to our metal detectors. More information can be found here&nbsp;<a href="https://www.livenation.com/venueguidelines/" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venueguidelines/</a>

Search Procedures

A diagram of our venue seating chart is&nbsp;<a href="http://markets.livenation.com/elevated/HCASTL_SeatingChart.pdf" target="_blank" style="color: rgb(43, 166, 203);">available here</a>. &nbsp;Be advised that the right sections of our venue are numbered with EVEN NUMBERS. The left sections are numbered with ODD NUMBERS. Yes, it sounds crazy, but Right Section, Seat 2 &amp; 4 and Left Section 21 &amp; 23 are side by side.&nbsp;

Seating Locations

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed. Your safety and security are most important to us. The following details will outline our general venue’s guidelines: <a href="https://www.livenation.com/venueguidelines" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venueguidelines</a><img src="https://lnvenues-cms.s3.amazonaws.com/f/4/0/2/f4022f2630f084dbc3e2.jpeg">

Security

Hollywood Casino offers shuttle service to and from each show. Guests can&nbsp;purchase a round-trip wristband for $10. The Shuttle Pass includes round-trip transportation from Hollywood Casino to the Hollywood Casino Amphitheatre Shuttle Entrance. All Hollywood Casino Shuttle Pass recipients will receive a voucher. The voucher must be exchanged inside Hollywood Casino across from Final Cut Steakhouse on the night of the concert for a wrist band. You must get on the shuttle at the casino. Shuttle pass can be purchase prior to the show or at the casino on the night of the event. To see a complete online list of upgrades for all events visit&nbsp;<a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>

Shuttle

Designated smoking areas are in the outdoor plaza areas. Please refrain from smoking in the Reserved Seating Area as this is not a designated smoking area. While we do not restrict smoking on the lawn, if guests around you are complaining we will ask you to smoke in the plazas. We appreciate your cooperation.&nbsp;The same policy applies for electronic cigarettes that applies for tobacco cigarettes and cigars.

Smoking

All sponsorship inquiries should be directed to our local Live Nation office at&nbsp;<a href="tel:314-657-4900" target="_blank" style="color: rgb(43, 166, 203);">314-657-4900</a>&nbsp;and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Sponsorship / Hand Outs

Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Strollers

Hollywood Casino Amphitheatre - St. Louis is one of the Live Nation venues across the country dedicated to reducing waste and consumption. Our goal is to be a zero waste venue. Guests will find receptacles around the venue allowing us to capture recyclables, compost food waste and landfill items in one place. Water refill stations are also available for guests to use. As we continue to work towards our goal of becoming a zero waste venue it is not without the continued effort of our guests and team. Please don’t hesitate to reach out to us with any questions or comments.

Sustainability

The parking lots open one (1) hour prior to ticket gates opening. Consuming alcoholic beverages (tailgating) in the parking lots is not permitted by City of Maryland Heights ordinances.

Tailgating

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Taping

Taxi Cabs and Uber drivers may enter the parking lots for guest drop off at Parking Gate 5. For pick-up, please have your driver enter the parking lot at Gate 5 and meet you at Gate 5 pick-up area. This pick-up area allows ample parking area for cars waiting to pick-up concert guests.

Taxis

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.<a href="https://www.facebook.com/HollywoodAmpSTL" target="_blank" style="color: rgb(43, 166, 203);"><img src="https://lnvenues-cms.s3.amazonaws.com/e/1/d/7/e1d73a3a6927d6a51e35.png"></a>&nbsp;&nbsp;<a href="https://twitter.com/HollywoodAmpSTL" target="_blank" style="color: rgb(43, 166, 203);"><img src="https://lnvenues-cms.s3.amazonaws.com/d/4/d/3/d4d3b48045feae995311.jpeg"></a>

Traffic

Small personal-size umbrellas are allowed into the venue (purse size).&nbsp;Large golf umbrellas, or any umbrella with a pointed tip will not be allowed into the venue. In case of rain, disposable ponchos are available for purchase at the Welcome Center.

Umbrellas

Upgrades are available online, by phone and at the venue box office. To see a complete online list of upgrades for all events visit&nbsp;<a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>

Upgrades

The VIP Club is located in the South (right) Plaza of the venue.&nbsp;A VIP ticket or upgrade must be presented for entry to the VIP Club. The Honda Comfort Lounge is located in the North (left) Plaza. The Comfort Lounge is available for purchase before the show or at&nbsp;the door.&nbsp; To see a complete online list of upgrades for all events visit&nbsp;<a href="https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venues/14396/hollywood-casino-amphitheatre-st-louis-mo</a>

VIP Club

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages. <a href="https://www.facebook.com/HollywoodAmpSTL" target="_blank" style="color: rgb(43, 166, 203);"><img src="https://lnvenues-cms.s3.amazonaws.com/e/1/d/7/e1d73a3a6927d6a51e35.png"></a>&nbsp;&nbsp;<a href="https://twitter.com/HollywoodAmpSTL" target="_blank" style="color: rgb(43, 166, 203);"><img src="https://lnvenues-cms.s3.amazonaws.com/d/4/d/3/d4d3b48045feae995311.jpeg"></a> An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Weather

Will call tickets are available for pickup at the Club Fitness Box Office, located at the front of the parking lots. Please make sure that you have a photo ID matching the purchasers name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service-&nbsp;<a href="tel:800-653-8000" target="_blank" style="color: rgb(43, 166, 203);">800-653-8000</a>. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the venue to deliver tickets. If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event, close to the time doors open, so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Will Call

Dog Haus is a craft hot dog concept known for its gourmet hot dogs & sausages. Dog Haus has garnered critical acclaim and national attention for its signature all beef dogs and hand-crafted sausages with no added nitrates, all of which are served on grilled King’s Hawaiian rolls. All of our delicious creations pair beautifully with one of our local craft beer offerings.

Dog Haus

We're serving up delicious tacos from actor & food fanatic Danny Trejo. Come hungry and enjoy traditional Street Tacos filled with Steak Asada or Grilled Chicken. Plus we’ve got vegetarian friendly options like Mushroom Asada & Chips & Guacamole.

Trejo’s Tacos

Chef Art Smith brings southern comfort food to St. Louis with his signature mouthwatering fried chicken & homemade cheddar biscuits. Plus you can pick up a side of his classic macaroni & cheese (ideal for sharing).

ArtBird

Sugarfire was named Best Barbecue by the Travel Channel, St. Louis Magazine, Feast Magazine & more! Now you can grab some right here at Hollywood Casino Amphitheatre!

Sugarfire BBQ

We’ve partnered with American Bartender of the Year & Best American Bar award winning Sean Kenyon to completely overhaul our cocktail program. Grab a seasonal cocktail, a classic favorite, or kick back with the exclusive Live Nation cocktail – ONLY available at our amphitheaters this summer.

Sean Kenyon

Last year we served up over 20k plant-based Impossible burgers across the country. This year we are proud to be introducing Questlove’s Cheesesteak – a new version of the Philly classic using Impossible meat.

Location

Hollywood Casino Amphitheatre - St. Louis, MO

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