Hollywood Casino Amphitheatre - St. Louis, MO

Our venue's physical address is: 14141 Riverport Drive, Maryland Heights, MO 63043

A complete listing of events can be found here.

The venue begins hiring for each season in early February and will continue throughout the season. If you are interested in working for the venue please visit RockAndRollJob.com.

The Hollywood Casino Amphitheatre St. Louis Box Office is currently closed for the season. All tickets can be purchased online at LiveNation.com.

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

We will allow CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6” x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed.

If you bring a bag that does not meet the venue requirements, you can purchase an approved clear bag for $10 at our bag check building near the main entrance, and we will hold your original bag during the show. Otherwise, any bags that do not meet our guidelines must be returned to your vehicle.

• CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6” x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed. If you bring a bag that does not meet the venue requirements, you can purchase an approved clear bag for $10 at our bag check building near the main entrance, and we will hold your original bag during the show. Otherwise, any bags that do not meet our guidelines must be returned to your vehicle.
• Blankets
• Water Bottles – up to 1-gallon per person, factory sealed (non-frozen)
• Aluminum bottles, refillable plastic water bottles & CamelBaks (must be empty upon entry)
• Food Items – in a clear, 1-gallon ziploc bag
• Handheld fans with clear plastic or foam blades
• Neck fans with plastic blade guards
• Bug Spray and Sunscreen – non-aerosol only please
• Umbrellas – small, personal-size; no pointed/metal tips
• Cameras – non-professional only; no detachable lenses
• Binoculars
• Please Note: These policies are subject to change based on the show. Any item that may pose a threat to other guests, employees or our performers will not be allowed.

• Chairs of ANY kind
• Bags/purses that do not meet our bag policy: Must be CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed. If you bring a bag that does not meet the venue requirements, you can purchase an approved clear bag for $10 at our bag check building near the main entrance, and we will hold your original bag during the show. Otherwise, any bags that do not meet our guidelines must be returned to your vehicle.
• iPads (tablets), selfie-sticks, GoPros
• Any beverage besides water - FROZEN water bottles are also not allowed
• Alcohol
• Illegal drugs/substances
• Glass containers
• Cans
• Coolers of any kind
• Laser pointers
• Signage
• Animals (except service animals)
• Fireworks
• Weapons of any kind
• Chains
• Spike jewelry
• Any other item that may pose a threat to other guests, employees or our performers.

Handheld fans with clear plastic or foam blades and neck fans with plastic blade guards are permitted inside the venue. All other fans must be returned to your vehicle or stored at our bag check building for $10 per prohibited item.

Misting fans with clear plastic blades and cooling towels are available for purchase just inside the venue at our Welcome Center across from the front gates.

DROP-OFF: Anyone needing to drop someone off (including Uber, Lyft and all other rideshare drivers) should enter the parking lot from Riverport Drive South (you will see the venue from this road) and follow signage to enter Parking Gate 5.

PICK-UP: For pick-up, please have your driver enter the parking lot at Gate 5 and meet you at the pick-up area. The drop off and pickup area are the same location and allows ample parking area for cars waiting to pick-up concert guests.

Drop Off and Pickup along Riverport Drive and HWY 141 is prohibited and is in violation of Maryland Heights City Ordinance.

Please review our new Parking Map before you arrive.

All of our events are all ages. Children 24 months and under do not require a ticket, but must sit on a parent's lap.

Parking lots will generally open one (1) hour prior to the seating area opening. The opening time for the seating area varies, but is usually 60-90 minutes prior to the show time. Please check the specific event page as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

You can find general maps of the parking lot and venue here.

A detailed diagram of our venue seating chart is available here. Be advised that the right sections of our venue are numbered with EVEN NUMBERS. The left sections are numbered with ODD NUMBERS. So for example, Right Section Seats 2 & 4 and Left Section Seats 21 & 23 are side by side.

All points of sale will only accept credit or debit. Google/Apple Pay is also available at the box office and concession/merchandise stands. Got cash? Convert your cash, dollar for dollar, with no charges, to a prepaid debit card at our Guest Services Welcome Center in the Front Plaza.

Yes! Come hungry - no need to eat before coming to the show! We have paired up with top chefs to bring a wide variety of new food options throughout the venue.

• Danny Trejo's Tacos - available in the South (Right) Plaza
• Doghaus - available in the South (Right) Plaza Concession Stand
• Jon & Vinny's Pizza - available in the Concession Stands
• Voltaggio Brothers' Smash Burger - available in the Concession Stands
• Chef Tim Love's Brisket Nachos - available in the Concession Stands
• Travelin' Tom's Coffee - available in the North (Left) Plaza
• Kona Frozen Ice Snow Cones - available in both Plazas
• Sugarfire Smokehouse BBQ - available in both Plazas
• Ray Ray's Gourmet Kettle Korn - available in the South (Right) Plaza
• Vegetarian options - available in both Plazas
• Wayno's International Cuisine

We also have plenty of beverage options, including all-new flavors for 2023!

• Shaker Cocktails in a take home shaker cup:
  • Strawberry Vodka Lemonade
  • Cherry Bourbon Lemonade
  • Watermelon Chili Margarita
  • Prickly Pear Margarita
  • Vodka Lemonade
• Frozen Lime Margaritas & Strawberry Daiquiris
• Wine by the bottle
• Fountain Sodas (Pepsi Products)
• Liquid Death Canned Water
• Don't forget to visit our Craft Corner, Smirnoff, wine and Bacardi bars!

Small personal-size umbrellas are allowed into the venue (purse size). Large golf umbrellas, or any umbrella with a pointed tip will not be allowed into the venue. In case of rain, disposable ponchos are available for purchase at the Welcome Center.

Lawn chairs are available to rent and must be turned in at the end of the event. For your safety and convenience, outside chairs of any type ARE NOT permitted to be brought into the venue. Specially designed lawn chairs are available for rent - while supplies last. To ensure chair availability, pre-purchase* your chair rental through online upgrades.

* There are a limited amount of pre-sold lawn chairs. Lawn Chairs will be available to rent onsite the night of the show on a first come, first serve base if you were not able to pre-purchase your lawn chair.

*Live Nation reserves the right not to sell lawn chairs at certain shows.

To see a complete online list of upgrades for all events and/or purchase a lawn chair in advance, click here.

Guests are permitted to bring in one (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles and CamelBaks are permitted, but must be empty upon entry. Water fountains and filtered water refill stations are located at the main restrooms in both plazas.

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 3 inches, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Strollers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Signs larger than 8.5 x 11 inches are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests' view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phone usage may not be allowed due to artist requests.

Hollywood Casino Amphitheatre St. Louis does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security.

Hollywood Casino Amphitheatre St. Louis strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

• Ticketing - ADA tickets can be purchased online via livenation.com or ticketmaster.com. For additional assistance contact the Hollywood Casino Amphitheatre St. Louis box office at our disability hotline, 314-813-9983. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
• Day of Show Parking - Accessible Parking is located outside at the very front out the parking lots, near the Box Office. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots.
• Accessible Station - If you have questions or need assistance we have a table staffed with guest service employees to help answer questions related to seating or other accommodations. This is located at the Welcome Center in the Front Entry Plaza.
• Unexpected Needs - If you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through livenation.com to exchange all tickets for accessible ones. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need plus one companion.
• Interpreter Requests - If you will need an interpreter for an event please give us at least 3 weeks' notice to secure. There is no charge for interpreter services. Please call 314-298-7389 to arrange for an interpreter for your visit.
• Accommodations - All venue bathrooms, concession stands, and merchandise stands are accessible.

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 3 weeks notice to secure an interpreter. To request an interpreter please call 314-298-7389.

Like many venues and other large places of assembly, the Hollywood Casino Amphitheatre St. Louis has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals.

Hollywood Casino Amphitheatre St. Louis' policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability. 

Hollywood Casino Amphitheatre St. Louis requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

There are a total of three entrance areas to the venue. The main entry gates, located next to the right of the Box Office are available for use regardless of the ticket type. The Fast Lane is also located in this area, and is the furthest gate on the left. You must have your Fast Lane pass to utilize this gate. Our VIP guests have a separate entry gate located adjacent to the VIP Parking Lot. All guests using this gate must be VIP guests and have the appropriate ticket. The Hollywood Casino shuttles will drop off at the Hollywood Casino gate. All guests riding the shuttles will be required to show their issued wristband for entry and exit through this gate and access to the casino shuttles.

Re-Entry is not permitted at Hollywood Casino Amphitheatre St. Louis. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

For select events, guests can purchase Fast Lane passes. Present along with your concert ticket at the Fast Lane Gate and get priority entrance to the venue! When possible, Fast Lane holders will be able to enter the venue even earlier to enjoy the DJ and games in our new pre-show area called "The Playground"! The lawn/pavilion areas will open at the same time general gates open with Fast Lane holders getting first access.

Fast Lane Gates are located at the main ticket gates to the right of the box office windows.

To see a complete online list of upgrades for all events, click here.

Will call tickets are available for pickup at the Box Office, located at the front of the parking lots. Please make sure that you have a photo ID matching the purchasers name to pick up tickets.

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the venue to deliver tickets.

If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event, close to the time doors open, so please do not try to pick them up earlier. If your tickets/passes are not in will call you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.

An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Please review our new Parking Map before you arrive. General parking at the venue is included with your ticket. Upgraded Premier or Rockstar Parking can be purchased here.

Premium VIP Parking lots are located by entering Parking Gate 2. Guests must have a pass to be on the parking list to access the premium parking lots

Premier Parking is available for every event. This can be purchased prior to the show or on site at the venue. Premier Parking is located near the A1, A3, and A5 areas of the parking lot. Premier Parking does not guarantee early exit out of the parking lot.

RockStar Parking is available for all events but, spaces are limited. It includes an assigned parking space so you can come whenever you want. You and your guest also get to enter and exit thru the VIP entry gate (please note you do NOT get access to the VIP Club). This can be purchased prior to the show or on site at the venue if inventory is still available.

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.

Hollywood Casino offers shuttle service to and from each show. Guests can purchase a round-trip wristband for $15. The Shuttle Pass includes round-trip transportation from Hollywood Casino to the Hollywood Casino Amphitheatre Shuttle Entrance. All Hollywood Casino Shuttle Pass recipients will receive a voucher. The voucher must be exchanged inside Hollywood Casino across from Final Cut Steakhouse on the night of the concert for a wrist band. You must get on the shuttle at the casino. Shuttle passes can be purchased online prior to the show or at the casino on the night of the event.

There is a Metro bus stop located on Riverport Drive across from Parking Gate 1. This is part of Earth City, bus 34 route. For drop off and pick-up times, please visit Metro's bus schedule.

Motorcycle parking is located in our parking lot near A2. There is no additional fee for motorcycle parking.

Unless Premier Parking is purchased, buses are considered an oversized vehicle and must be parked at the back of the parking lots if remaining on site during the event. If purchasing Premier Parking for your oversized vehicle, you must purchase the number of spaces your vehicle occupies.

Buses that will be dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge. All buses will be boarded by our security staff to ensure no underage drinking is taking place on the bus. If there is any underage drinking, the whole bus will be turned around and no one will be able to enter the event. The venue will not issue refunds and bears no expense that will be incurred due to non-admittance. Maryland Heights Police and Missouri Highway Patrol will be on site assisting in the bus lot to ensure all guests on buses are acting appropriately and within accordance of the law. *Subject to change based on event.

The venue does NOT allow camping, tailgating or overnight parking of any kind. The parking lots open one (1) hour prior to the seating area opening. Consuming alcoholic beverages (tailgating) in the parking lots is not permitted by City of Maryland Heights ordinances.

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Our main restrooms buildings are located in the South (right) and North (left) Plazas near the large concession stands. Portable sanitary, flushable units are available in the walkways leading to both Plazas as well.

Designated smoking areas are in the outdoor plaza areas. Please refrain from smoking in the Reserved Seating Area as this is not a designated smoking area. While we do not restrict smoking on the lawn, if guests around you are complaining we will ask you to smoke in the plazas. We appreciate your cooperation. The same policy applies for electronic cigarettes that applies for tobacco cigarettes and cigars.

Merchandise will be available for all concerts at our merchandise booths located in the Front Entry Plaza, South (right) Plaza and North (left) Plaza. For Festival shows, there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. We reserve the right to deny entry to any guest for any reason or no reason. If a guest is denied entry to any event, such guest will be issued a refund of the face value of the ticket for the event.

Hollywood Casino Amphitheatre St. Louis offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol. Guests will be required to show ID every time they purchase.

The general lawn area is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn except for the Reserved lawn area. To ensure chair availability, pre-purchase* your chair rental through online upgrades. The Reserved Lawn upgrades are also available to purchase in advance online, by phone or at the venue box office. The Reserved Lawn capacity is limited.

If you need assistance while at an event please visit our guest services areas located at the Welcome Center in the Front Entry Plaza, or speak to a supervisor in a black polo shirt.

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor will we secure them.

First Aid is located in the North (left) Plaza. We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator please notify security at the Front Entry Plaza and our medical staff will be notified to assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

If any assistance is needed with your vehicle please contact your normal emergency assistance provider. Hollywood Casino Amphitheatre St. Louis does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

Your safety and security are most important to us. The following details will outline our general venue's guidelines: https://www.livenation.com/venueguidelines

In the event of an emergency while on site, Hollywood Casino Amphitheatre St. Louis has trained medical staff to assist with any medical issues. First aid is located in the North Plaza (left) next to the Comfort Lounge, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the venue as well as guests on their way to the venue. Please follow our social media accounts for the latest developments on event days:

https://www.facebook.com/HollywoodAmpSTL
https://www.instagram.com/hollywoodampstl
https://twitter.com/HollywoodAmpSTL

If you lost an item while at an event, please click here.

If you want to inquire about a lost item after the event day, please file a claim at the same link.

Hollywood Casino Amphitheatre St. Louis does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Premium Seating Department at 314-657-4940. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Venue Phone number – 314-298-9944
Venue Email – HollywoodAmpSTL@livenation.com
Venue Address – 14141 Riverport Drive / Maryland Heights, MO 63043

In order to submit a media request you must be reaching out on behalf of a legitimate media outlet (online magazine, print, radio, TV, etc). All media requests for photo or video passes and reviewer tickets for events at Hollywood Casino Amphitheatre must be approved in advance of show day. To submit a photo, video or review request, please fill out this form a minimum of two weeks prior to the date of the show. Any requests not associated with a media outlet will not be considered.

We offer many upgrades to help make your experience even better! Click here see a complete online list of upgrades for all events.

If you are interested in purchasing a box, season seats or club access for the season please contact our PSS department at 314-657-4940. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

*Does not apply to any artist/tour VIP package or product being offered by a specific artist or tour*

Yes! The VIP Club is located in the South (right) Plaza of the venue. A VIP ticket or upgrade must be presented for entry to the VIP Club. The Comfort Lounge is located in the North (left) Plaza. The Comfort Lounge is available for purchase before the show or at the door. You can view a complete list of upgrades for all events here.

Hollywood Casino Amphitheatre St. Louis is one of the Live Nation venues across the country dedicated to reducing waste and consumption. Our goal is to be a zero waste venue. Guests will find receptacles around the venue allowing us to capture recyclables, compost food waste and landfill items in one place. Water refill stations are also available for guests to use.

As we continue to work towards our goal of becoming a zero waste venue it is not without the continued effort of our guests and team. Please don’t hesitate to reach out to us with any questions or comments.

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

All sponsorship inquiries should be directed to our local Live Nation office at 314-657-4900 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

All Access passes or Backstage Passes are not available for purchase. Visit livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

Hollywood Casino Amphitheatre St. Louis will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.