Physical Address- 490 Restoration Way, Syracuse, NY 13209 Mailing Address- 490 Restoration Way, Syracuse, NY 13209

Address

St. Joseph’s Health Amphitheater at Lakeview&nbsp;offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue.&nbsp;A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase

Alcohol

All Access passes or Backstage Passes are not available for purchase. Visit&nbsp;<a href="http://www.livenation.com/" target="_blank" style="color: rgb(43, 166, 203);">www.livenation.com</a>&nbsp;to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

All Access Passes

Service animals are permitted inside the venue during events. Only registered working animals are permitted

Animals- Service

We have an ATM on site, located near the Box Office.

ATMs

St. Joseph’s Health Amphitheater at Lakeview does have a service onsite. Please contact Mid-State Towing.&nbsp;Their Emergency Towing and Recovery Line is&nbsp;<a href="tel:315-218-0499" target="_blank" style="color: rgb(39, 149, 182);">315-218-0499</a>.

Automobile Assistance

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.

Bag Inspections

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Banners and Signs

Bike racks are located next to the ADA lot.&nbsp;All bikes must be removed by the end of the event.&nbsp;St. Joseph’s Health Amphitheater at Lakeview&nbsp;is not responsible for lost or stolen bicycles.

Bicycle Parking

For the safety of our employees and guests, the box office will be closed until further notice. &nbsp;Please keep checking back here for updates as to when we re-open. &nbsp;We appreciate your understanding and please be well. &nbsp;We look forward to seeing you this summer.

Box Office

Bus parking is located in the Orange Lot along the North portion of the lot. This location is filled on a first-come, first-served basis. There are no reserved spots. Limousines/buses are not permitted to use the shuttle circle, this is reserved solely for venue shuttles operated by CENTRO. Limousines &amp; buses arriving after all available spots are filled will be directed to parking elsewhere, as determined by Parking Team Members – this location may be outside of the Orange Lot entirely.&nbsp;A limousine is to have a license plate that reads "Livery" in order to park in the designated limousine parking spaces. SUV Limousines, Party Buses, vehicles more than 25 feet in length, and other oversized vehicles designed to carry more than 14 passengers may be directed to park elsewhere, as determined by the Parking Team Members per event. This portion of the lot will close one (1) hour after each concert. At this time any remaining limousines/buses in the lot will be required to exit the parking lot. Please notify your passengers and inform them to make appropriate plans to ensure their limousine/bus does not leave without them. Some delays can be expected entering and leaving the lot due to traffic.

Bus Parking

SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Camera Policy

The venue does not allow camping or overnight parking of any kind.&nbsp; For a list of local campgrounds with R/V parking &amp; services, please visit&nbsp;<a href="http://www.visitsyracuse.com/hotels/campgrounds-cabins/" target="_blank" style="color: rgb(43, 166, 203);">http://www.visitsyracuse.com/hotels/campgrounds-cabins/</a>.

Camping

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Cancellation Policy

Generally cell phones are permitted in the venue.&nbsp;On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

Cell Phones

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

Children

St. Joseph’s Health Amphitheater at Lakeview&nbsp;does not allow weapons on our property.&nbsp;Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Conceal and Carry

St. Joseph’s Health Amphitheater at Lakeview&nbsp;offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products) and water. Local favorites, Dinosaur BBQ and Bull &amp; Bear Roadhouse both have locations open within the East Plaza.&nbsp;&nbsp;Local food trucks will be available on site for most concerts as well. Concessions are located throughout the venue.

Concessions

Venue Phone number –&nbsp;<a href="tel:(315) 435-5100" target="_blank" style="color: rgb(43, 166, 203);">(315) 435-5100</a> Venue Email –&nbsp;<a href="http://sjhamphitheater.com/contact/" target="_blank" style="color: rgb(43, 166, 203);">http://sjhamphitheater.com/contact/</a> Venue Address-&nbsp;490 Restoration Way, Syracuse, NY 13209 Mailing Address-&nbsp;490 Restoration Way, Syracuse, NY 13209

Contact Information

All main concession stands take Visa/ MasterCard / Discover and American Express. Smaller stands and portable concessions may be cash only. See ATMs for locations on site. All merchandise stands take all major credit cards.

Credit/ Debit Cards

Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the designated driver booth in the guest services tent.

Designated Driver

Guests are permitted to bring in One (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations.&nbsp;Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted. Water fountains are located on the exterior of&nbsp;the facility restroom building in both the East and West Plazas.

Drinking Water

Drop off/pick up is permitted in the Orange Lot.&nbsp;Please follow instructions of Law Enforcement, Parking Team Members and directional signage.&nbsp;&nbsp;For pick-up, we recommend that you&nbsp;arrive at least 30 minutes prior to the end of performances.

Drop Offs

In the event of an emergency while on site&nbsp;-&nbsp;St. Joseph’s Health Amphitheater at Lakeview&nbsp;has trained paramedics to assist with any medical issues. First aid is located&nbsp;near the entrance to the top of the lawn, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days -&nbsp;<a href="https://www.facebook.com/StJosephsLakeviewConcerts" target="_blank" style="color: rgb(43, 166, 203);">https://www.facebook.com/StJosephsLakeviewConcerts</a>

Emergency

The venue begins hiring for each season in early March. If you are interested in working for the venue, please visit&nbsp;<a href="http://sjhamphitheater.com/employment/" target="_blank" style="color: rgb(43, 166, 203);">http://sjhamphitheater.com/employment/</a>

Employment Opportunities

There are two entrance gates to the facility. The main gate is available for use regardless of the ticket type. There is one Early Entry Lane located at the main gate. You must have your Early Entry ticket to utilize this gate. The VIP Club has a separate entry gate located&nbsp;to the right of the box office and immediately adjacent to the ADA parking lot. All guests using this gate must be VIP clients and have the appropriate ticket.

Entrance Gates

A complete listing of events can be found at&nbsp;<a href="https://www.livenation.com/venues/28773/lakeview-amphitheater" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venues/28773/lakeview-amphitheater</a>

Event Listing

If you need assistance while at an event, please visit our guest services areas located on the pathway to the seating pavilion near the East Plaza and at the hilltop entry to the lawn.

Fan Assistance

St. Joseph’s Health Amphitheater at Lakeview&nbsp;will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Fan Mail

For select events, guests can purchase Fast Lane passes via&nbsp;<a href="http://www.livenation.com/" target="_blank" style="color: rgb(43, 166, 203);">www.livenation.com</a>&nbsp;for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. The Fast Lane Gate is the far right entrance gate closest to the box office at the main entrance.

Fast Lane

Parking lots will generally open&nbsp;3 hours&nbsp;prior to our scheduled show time. Gate times vary but are usually&nbsp;1 to 1.5 hours&nbsp;prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Gate Times

St. Joseph’s Health Amphitheater at Lakeview&nbsp;does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact our Premium Seating Department at&nbsp;<a href="tel:315-435-2900" target="_blank" style="color: rgb(43, 166, 203);">315-435-2900</a>. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Group Ticket Sales

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law, he or she will be subject to any tickets or punishment deemed necessary by local law enforcement.<img src="https://lnvenues-cms.s3.amazonaws.com/c/7/0/a/c70a8489ff2466400b43.png">

Guest Conduct

St. Joseph’s Health Amphitheater at Lakeview&nbsp;strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.<ul><li>Ticketing- ADA tickets can be purchased online via&nbsp;<a href="http://www.livenation.com/" target="_blank" style="color: rgb(43, 166, 203);">www.livenation.com</a>. You do not need to call the box office to place an order as all of our accessible tickets are available through&nbsp;<a href="http://www.livenation.com/" target="_blank" style="color: rgb(43, 166, 203);">www.livenation.com</a>. Look for the&nbsp;&nbsp;&nbsp;logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.</li><li>Day of Show Parking- Accessible Parking is located near the main gate. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking, please park in the general lots.&nbsp;</li><li>Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations.&nbsp;These stations are located on the pathway to the seating pavilion near the East Plaza and at the hilltop entry to the lawn.</li><li>Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through&nbsp;<a href="http://www.livenation.com/" target="_blank" style="color: rgb(43, 166, 203);">www.livenation.com</a>&nbsp;to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.</li><li>Interpreter Requests- if you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call&nbsp;<a href="tel:(315) 435-5100" target="_blank" style="color: rgb(43, 166, 203);">(315) 435-5100</a>&nbsp;to arrange for an interpreter for your visit.</li><li>Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.</li></ul>

Guests with Disabilities

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at&nbsp;<a href="tel:(315) 435-5100" target="_blank" style="color: rgb(43, 166, 203);">(315) 435-5100</a>

Hearing Assistance

<a href="http://www.visitsyracuse.com/hotels/" target="_blank" style="color: rgb(39, 149, 182);">http://www.visitsyracuse.com/hotels/</a>

Hotels

<ul><li>Bags are limited the size of 14”x14”x6”.&nbsp;All bags will be thoroughly searched before entry with a bag is permitted.</li><li>Cell phones&nbsp;</li><li>Drinking Water – Must be a factory-sealed bottle up to (1) gallon</li><li>Small snack food items in clear Ziploc bags (nothing that requires utensils or has bones)</li><li>Extra clothes</li><li>Lawn Chairs –&nbsp;Subject to change per event, check the day of show tab</li><li>Sunscreen and bug spray in non-aerosol cans</li><li>Blankets and tarps – no larger than 10? x 10?</li><li>Stadium seating cushions</li><li>Six pack size soft sided coolers (hard coolers or coolers on wheels are NOT permitted)</li><li>Umbrella's without metal / sharp tip</li></ul>

Items ALLOWED to be brought in to venue:

<ul><li>Weapons of any kind</li><li>Alcohol</li><li>Illegal drugs/substances</li><li>Glass containers</li><li>Cans</li><li>Hard sided/large coolers</li><li>Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs</li><li>Laser pointers</li><li>Animals (except service animals)</li><li>Fireworks</li><li>Inflatable chairs or balls</li></ul>

Items NOT-ALLOWED to be brought in to venue include, but are not limited to:

Lawn chairs are available for rent on the day of the event for&nbsp;$10 per chair at the venue.&nbsp;Please return the rented lawn chairs to the lawn chair rental tent location on your way out at the end of the show.&nbsp;&nbsp;Guests are able to bring their own lawn chairs, but they must be no higher than 9 inches off the ground. No bag chairs, camping chairs, or folding chairs are permitted.

Lawn Chair Rental

The lawn is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

Lawn Seating

Items found during an event are taken to the Guest Services tent.&nbsp;After a show, you may inquire about lost belongings Monday-Friday, 10:00AM – 5:00PM (holidays excluded) or call&nbsp;<a href="tel:315-435-8040" target="_blank" style="color: rgb(43, 166, 203);">315-435-8040</a>.&nbsp;Items not claimed by September 30th&nbsp;will be discarded.

Lost and Found

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.

Lost or Stolen Tickets

The ‘Orange Lot’ is the main parking lot for shows at the St. Joseph’s Health Amphitheater at Lakeview. When warranted, the ‘Brown and Pink Lots’ will also be utilized with shuttling available. Please follow directional signage and instructions from Law Enforcement, Security and/or Parking Team Members to expedite ingress &amp; egress.&nbsp;Check the day of show tab for event specific parking details.

Maps and Directions

Any media inquiries need to be directed to our Local Office –&nbsp;<a href="tel:1-203-269-8721" target="_blank" style="color: rgb(43, 166, 203);">1-203-269-8721</a>.

Media Relations / Press Passes

First Aid is located&nbsp;near the entrance to the top of the lawn. We have trained medical personnel who are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator, please go to&nbsp;Medical Tent&nbsp;and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

Medical Assistance

Merchandise will be available for all concerts at our Concert Gear booths located&nbsp;in the East Plaza and on the walkway at the top of the lawn. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Merchandise

Motorcycles can park&nbsp;in any of the venue lots. There is no special parking for motorcycles

Motorcycle Parking

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Overnight Parking

<ul><li>Parking lots generally open three (3) hours ahead of the listed show time.&nbsp;For detailed information, please visit the concert's event page on our website.&nbsp;No exceptions will be made for early arrival or for guests who already have parking permits.</li><li>Lots will close two (2) hours after each concert.</li><li>All spaces are available on a first-come, first-served basis.</li><li>All vehicles that do not park in a designated parking space or that do not follow the instructions of Parking Team Members are subject to being ticketed and/or towed (at the owner's expense).</li><li>No paneled or windowless vans or trucks will be permitted in any parking lots.</li><li>Reserving of spaces is not allowed. Guests will not be allowed to purchase additional spaces.</li><li>The St. Joseph’s Health Amphitheater at Lakeview will implement the one car, one space policy for parking cars.</li><li>Passenger Vehicles:</li><li class="ql-indent-1">$10.00 per vehicle (please have money ready upon lot entry)</li><li class="ql-indent-1">Accessible Parking for Guests With Disabilities - $10.00</li><li>Premier Parking:&nbsp;rates vary per show; purchase in advance via&nbsp;<a href="http://www.ticketmaster.com/search?tm_link=tm_homeA_header_search&amp;user_input=lakeview+amphitheater+premier+parking&amp;q=lakeview+amphitheater+premier+parking" target="_blank" style="color: rgb(43, 166, 203);">Ticketmaster.com</a></li><li>Limousines, Buses &amp; RVs&nbsp;(Additional information below)</li><li class="ql-indent-1">Individual Show, at the gate for Limo's: $60; Busses/RV's: $90</li><li class="ql-indent-1">Limousine/bus parking is located in the Orange Lot. This location is filled on a first-come, first-served basis. There are no reserved spots.</li><li class="ql-indent-1">Limousines/buses are not permitted to use the shuttle circle, this is reserved solely for venue shuttles operated by CENTRO.</li><li class="ql-indent-1">Limousines &amp; buses arriving after all available spots are filled will be directed to parking elsewhere, as determined by Parking Team Members – this location may be outside of the Orange Lot entirely.&nbsp;A limousine is to have a license plate that reads "Livery" in order to park in the designated limousine parking spaces. SUV Limousines, Party Buses, vehicles more than 25 feet in length, and other oversized vehicles designed to carry more than 14 passengers may be directed to park elsewhere, as determined by the Parking Team Members per event.</li><li class="ql-indent-1">This portion of the lot will close one (1) hour after the concert. At this time any remaining limousines/buses in the lot will be required to exit the parking lot. Please notify your passengers and inform them to make appropriate plans to ensure their limousine/bus does not leave without them. Some delays can be expected entering and leaving the lot due to traffic.</li><li class="ql-indent-1">For more information:&nbsp;<a href="http://sjhamphitheater.com/directions-and-parking/" target="_blank" style="color: rgb(43, 166, 203);">http://sjhamphitheater.com/directions-and-parking/</a></li></ul>

Parking

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Police Assistance

Premier Parking is available for every event. The price will vary based on event. This can be purchased prior to the show via&nbsp;<a href="http://www.livenation.com/" target="_blank" style="color: rgb(43, 166, 203);">www.livenation.com</a>&nbsp;or on site at the venue. Premier Parking is located&nbsp;in the orange lot adjacent to ADA parking. Premier Parking&nbsp;does not&nbsp;guarantee early exit out of the parking lot.

Premier Parking

If you are interested in purchasing a floor box, season seats, or club access for the season, please contact our PSS department at&nbsp;<a href="tel:(315) 435-2900" target="_blank" style="color: rgb(39, 149, 182);">(315) 435-2900</a>, scottbihl@livenation.com. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Premium / VIP Seating

Centro runs an express service from the Centro Transit hub (downtown Syracuse) to the front circle/main gate of the St. Joseph’s Health Amphitheater at Lakeview beginning approximately two hours before each event and ending approximately one hour after the conclusion of each event.&nbsp;Exact departure times may vary, please check Centro’s website for detailed information.&nbsp;&nbsp;Regular Centro fares apply and all Centro passes and transfers will be accepted for this service.

Public Transportation

Re-Entry is not permitted at&nbsp;St. Joseph’s Health Amphitheater at Lakeview. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening; you will not be allowed back in without a new ticket.

Re-Entry

St. Joseph’s Health Amphitheater at Lakeview&nbsp;participates in a venue wide recycling program. You will find recycling bins located throughout the venue. Please recycle where possible.

Recycling

Restrooms are located in the east and west plaza as well as numerous portolets located around the venue.

Restrooms

Scalping or reselling tickets is strictly prohibited. Any guest caught selling tickets on property will be turned over to local law enforcement.

Scalping Tickets

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing yellow shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed. Your safety and security are most important to us.&nbsp;The following details will outline our general venue’s guidelines: <a href="https://www.livenation.com/venueguidelines" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venueguidelines</a><img src="https://lnvenues-cms.s3.amazonaws.com/4/9/6/f/496f512c2774688be3af.png">

Security

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures.&nbsp;All bags are subject to inspection.&nbsp;If you have a medical reason for not wanting to be searched via metal detectors, please inform one of our security guards&nbsp;and they will give you an alternative to our metal detectors. More information can be found here&nbsp;<a href="https://www.livenation.com/venueguidelines/" target="_blank" style="color: rgb(43, 166, 203);">https://www.livenation.com/venueguidelines/</a>

Security Procedures

While we are an open-air facility, smoking/vaping is not permitted within the pavilion area. Outside of the pavilion, we kindly ask that you smoke/vape away from seating areas – especially if guests around you are complaining. We appreciate your cooperation.

Smoking

All sponsorship inquiries should be directed to our office- please call&nbsp;<a href="tel:(315) 435-7833" target="_blank" style="color: rgb(43, 166, 203);">(315) 435-7833</a>&nbsp;and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site, you will be escorted off property.

Sponsorship / Hand Outs

Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Strollers

Tailgating is not permitted in amphitheater parking lots. Vehicles may occupy ONLY ONE parking space. Additional spaces are not available for purchase for the purpose of tailgating. Additional restrictions may apply. Disorderly guests are subject to ejection from the parking lot premises, revocation of tickets, and criminal prosecution.?

Tailgating

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Taping

Drop off/pick up is permitted in the Orange Lot.&nbsp;Please follow instructions of Law Enforcement, Parking Team Members and directional signage. For pick-up, you must&nbsp;arrive at least 30 minutes prior to the end of performances&nbsp;otherwise you may be directed to the pink lot for pick up due to high levels of exiting traffic?.&nbsp;

Taxis

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event, we will post this information on our social media pages. <a href="https://www.facebook.com/StJosephsLakeviewConcerts/" target="_blank" style="color: rgb(43, 166, 203);">https://www.facebook.com/StJosephsLakeviewConcerts/</a> <a href="https://twitter.com/livenationcny" target="_blank" style="color: rgb(43, 166, 203);">https://twitter.com/livenationcny</a>

Traffic

Umbrellas without a steel tip/point are permitted on rainy days.

Umbrellas

Upgrades are available on site usually at the box office or through guest services table set up at the entrance to the lawn. Availability varies per show.

Upgrades

The VIP Club is available for access for guests with VIP Tickets purchased through Live Nation. The club offers separate concessions, restrooms, seating areas and entertainment. For more information on the VIP Club and Premium Seat Sales, please contact&nbsp;<a href="tel:(315) 435-2900" target="_blank" style="color: rgb(43, 166, 203);">(315) 435-2900</a>&nbsp;or visit <a href="https://www.livenationpremiumtickets.com/venue/28773/lakeview-amphitheater" target="_blank" style="color: rgb(71, 80, 88);">https://www.livenationpremiumtickets.com/venue/28773/lakeview-amphitheater</a>

VIP Club

The VIP lots are located in the orange parking lot near the main entrance to the venue. Guests must have a pass or be on the parking list to access these lots. Guests can enter through any road entrance and be directed to these lots.

VIP Parking

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages. <a href="https://www.facebook.com/StJosephsLakeviewConcerts/" target="_blank" style="color: rgb(43, 166, 203);">https://www.facebook.com/StJosephsLakeviewConcerts/</a> <a href="https://twitter.com/livenationcny" target="_blank" style="color: rgb(43, 166, 203);">https://twitter.com/livenationcny</a> An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Weather

Will call tickets are available for pickup at the box office located next to the main gate. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service-&nbsp;<a href="tel:800-653-8000" target="_blank" style="color: rgb(43, 166, 203);">800-653-8000</a>. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets. If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Location

St. Joseph's Health Amphitheater at Lakeview

Upcoming Events