The Depot

USANA Amphitheatre

5150 Upper Ridge Rd., West Valley City, UT 84118

Address

USANA Amphitheatre&nbsp;offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. &nbsp;A valid and current Driver License or State ID card is required to purchase alcohol. Guests will be required to show ID every time they purchase.

Alcohol

All Access passes or Backstage Passes are not available for purchase. Visit <a href="http://www.livenation.com">www.livenation.com</a> to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

All Access Passes

Service dogs are permitted inside the venue during events. Only registered working service dogs are permitted.

Animals- Service

We have multiple ATM's on site located in both north and south plazas. On south side, ATM&rsquo;s are located next to the merchandise stand and by the south entrance. On the north side, ATM&rsquo;s are located next to the concession stand, in front of the LED plaza screens.

ATMs

If any assistance is needed with your vehicle, please contact your normal Emergency Assistance provider. USANA Amphitheatre does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows, but the guest will need to arrange for such services.

Automobile Assistance

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.

Bag Inspections

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Banners and Signs

The box office is located by the main entrance on the west side of the venue. The box office at USANA Amphitheatre&nbsp;is open day-of-show only beginning at noon and will remain open until the main act has taken the stage. If you&rsquo;d like to purchase tickets in advance, please visit us at&nbsp;<a href="http://www.livenation.com/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="0">www.livenation.com</a>.&nbsp; We look forward to seeing you at our next show at&nbsp;USANA Amphitheatre.

Box Office

We do NOT allow Bus, RV or oversized vehicle parking in our parking lots.

Bus/Oversized Vehicle Parking

SUBJECT TO CHANGE- The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Camera Policy

The venue does not allow camping or overnight parking of any kind.

Camping

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available through email and our social media. Refunds will be available at the point of purchase.

Cancellation Policy

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

Cell Phones

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

Children

USANA Amphitheatre&nbsp;does not allow weapons on our property.&nbsp; Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Conceal and Carry

USANA Amphitheatre&nbsp;offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Coke Products), water, and Monster.Concessions are located throughout the venue on both north and south plazas.

Concessions

Venue Phone number &ndash;&nbsp;(801) 355-5522Venue Email &ndash; usanaamphitheatre@livenation.comVenue Address- 5150 Upper Ridge Rd., West Valley City, UT 84118

Contact Information

All main concession stands take Visa, MasterCard, Discover and American Express. All merchandise stands take all major credit cards.For fans that have cash, Cash to Card conversion will be available inside the venue. We are a cashless venue.

Credit/ Debit Cards

Guests are permitted to bring in One (1) factory sealed or empty bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Metal/ Aluminum/ Glass bottles are not allowed.&nbsp; Camelbacks are not permitted.Water fountains are located near bathrooms on both north and south plazas.&nbsp;

Drinking Water

Drop off areas are located at LOT 6A. Please let the parking staff know that you are dropping someone off and they will direct you to the appropriate location. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event- you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

Drop Offs

In the event of an emergency while on site- USANA Amphitheatre has trained paramedics to assist with any medical issues. First aid is located in the south plaza, next to the red concessions building, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our socials for the latest developments on event days:&nbsp;<a href="http://www.facebook.com/usanaamp">www.facebook.com/usanaamp</a><a href="http://www.instagram.com/usanaamp">www.instagram.com/usanaamp</a><a href="http://www.twitter.com/usanaamp">www.twitter.com/usanaamp</a>

Emergency

If you are interested in working for the venue please visit: LiveNation.com/careers and seach "Utah".

Employment Opportunities

The Main and South Gates are available for use regardless of the ticket type. There is one Fast Lane entrance located at both the Main and South Gates.&nbsp; You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located at the VIP Gate on the east side of the venue. All guests using this gate must be VIP clients and have the appropriate ticket.

Entrance Gates

A complete listing of events can be found under the "events" tab or <a href="https://www.livenation.com/venue/KovZpZA1lleA/usana-amphitheatre-events#events">HERE</a>

Event Listing

USANA Amphitheatre will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist&rsquo;s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Fan Mail

For select events guests can purchase Fast Lane passes via&nbsp;<a href="http://www.livenation.com/" target="_blank" rel="noopener">www.livenation.com</a> for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at the Main and South Gates.

Fast Lane

Gate times vary, but are usually 90 mins prior to show time. Please check the specific event page as these times are subject to change. Parking lots will generally open around noon. Please do not attempt to enter the parking lot any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Gate Times

USANA Amphitheatre&nbsp;does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact our Premium Seating Department at&nbsp;(801) 355-5522. The Premium Seating Dept. sells all boxes at the venue that can accommodate larger parties than the standard ticket limit.

Group Ticket Sales

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law, he or she will be subject to any tickets or punishment deemed necessary by local law enforcement.

Guest Conduct

USANA Amphitheatre&nbsp;strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.<ul><li>Ticketing- ADA tickets can be purchased online via&nbsp;<a href="http://www.livenation.com/" target="_blank" rel="noopener">www.livenation.com</a>. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the ADA logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.</li><li>Day of Show Parking- Let the parking staff know that you need accessible parking and they will direct you to this lot. You will need a visible accessible placard in order to park in this lot, but please be advised that our ADA parking is limited. If you do not absolutely need accessible parking, please park in the general lots.&nbsp;</li><li>Unexpected Needs-if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.</li><li>Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call (801) 355-5522 to arrange for an interpreter for your visit.</li><li>Accommodations- all venue bathrooms, concession stands, and merchandise stands are ADA accessible.</li></ul>

Guests with Disabilities

<div class="common-list__header"><div><div class="safe-html-container">For up-to-date items allowed please click on Day-of-Show tab.</div></div></div>

Items ALLOWED to be brought in to venue

For up-to-date items allowed please click on Day of Show tab.

Items NOT-ALLOWED to be brought in to venue include, but are not limited to:

Lawn chairs are available for rent inside the venue at the lawn chair stands at the top of the lawn. You can pre-reserve your lawn chair by clicking the "upgrades" tab.

Lawn Chair Rental

Our general admission lawn is always first come, first served. Guests may notice a number on their lawn ticket (ex: GA4), but that is only used for tracking purposes by our box office. There are no assigned seats on the lawn except for our reserved lawn section.

Lawn Seating

<div class="x_common-list__header">&nbsp;</div><div class="x_common-list__description"><div><div class="x_safe-html-container">If you had so much fun that you lost something during your time with us, please click <a title="https://hes32-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fusana.app.pixithq.com%2fpublic%2f%23%21%2fusana%2damphitheatre&amp;umid=cee7cb38-2e95-4897-ba22-b6ad9b6bf40c&amp;auth=aea1da0310e2636c79a3a218cdf31d6564bf6a00-93bf984e2154d76cd669119486fd4036867b05e6" contenteditable="false" href="https://hes32-ctp.trendmicro.com/wis/clicktime/v1/query?url=https%3a%2f%2fusana.app.pixithq.com%2fpublic%2f%23%21%2fusana%2damphitheatre&amp;umid=cee7cb38-2e95-4897-ba22-b6ad9b6bf40c&amp;auth=aea1da0310e2636c79a3a218cdf31d6564bf6a00-93bf984e2154d76cd669119486fd4036867b05e6" target="_blank" rel="noopener" data-auth="NotApplicable" data-linkindex="0">HERE</a>! All items will be donated 30 days after they were found.</div></div></div>

Lost & Found

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event- guests can visit the box office and have their ticket reprinted for a fee.&nbsp;In the case of a digital tickets issue, please visit the box office for assistance.&nbsp;

Lost or Stolen Tickets

Please use 5150 UPPER RIDGE ROAD for your GPS.&nbsp;From Ogden or Salt Lake City:<ul><li>I-15 South to</li><li>UT-201 West to</li><li>Left onto 5600 W</li><li>Right onto 4700 S</li><li>Left onto 6400 W</li><li>Follow signs and staff direction</li></ul>From Utah County:<ul><li>I-15 North to</li><li>Exit 282 for 1200 W</li><li>West on 1200 W</li><li>Right onto Redwood Rd</li><li>Left onto Porter Rockwell Blvd</li><li>Right onto UT-85 (Mountain View Corridor)</li><li>Right onto 5400 S</li><li>Left onto 6055 W</li><li>Follow signs and staff direction</li></ul>From Park City:<ul><li>I-80 West to</li><li>UT-201 West to</li><li>Left onto 5600 W</li><li>Right onto 4700 S</li><li>Left onto 6400 W</li><li>Follow signs and staff direction</li></ul>From Tooele County:<ul><li>I-80 East to</li><li>UT-201 East to</li><li>Right onto 8400 W</li><li>Left onto 5400 S</li><li>Left onto 6055 W</li><li>Follow signs and staff direction</li></ul>

Maps + Directions

Any media inquiries need to be directed to usanaamphitheatre@livenation.com or for press passes please use livenation.com/pressrequests.

Media Relations / Press Passes

First Aid is located&nbsp;in the south plaza on the east side of the red concession building. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator, please go to the First Aid office and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

Medical Assistance

Merchandise will be available for all concerts at our Merchandise booths located on north and south plazas. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Merchandise

Motorcycles can park&nbsp;in our main parking lot. There is no additional fee for motorcycle parking.

Motorcycle Parking

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners&rsquo; expense.

Overnight Parking

Box/ Season Pass ParkingBox parking is located at 5150 South Westridge Blvd, West Valley City, UT 84118. Guests must have a pass or be on the parking list to access this lot.Carpool Parking AreaThe carpool parking area is located close to the box office in Lot 1.&nbsp; You must have four (4) people in your car to enter the lot.General ParkingFor General Parking use 5150 S Upper Ridge Road for your GPS and follow sign and staff direction once onsite.&nbsp;Gold LotGold Lot Parking is available for every event, which guarantees you out of the parking lot within 30 minutes of when house lights are turned on. This can be purchased prior to the show by clicking the "upgrades" tab or on site at the venue, while supplies last. Gold Lot Parking is located at 5174 South Westridge Blvd, West Valley City, UT 84118.Premium Parking LotThe Premium Parking Lot is located in front of the box office. You can purchase a Premium Parking pass by clicking the "upgrades" tab or you can purchase day of show, while supplies last. Premier Parking&nbsp;does not&nbsp;guarantee early exit out of the parking lot.

Parking

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Police Assistance

If you are interested in purchasing box seats or season seats, please contact our PSS department at&nbsp;(801) 355-5522. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Premium/ VIP Seating

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please <a href="mailto:usanaampevents@livenation.com" target="_blank" rel="noopener">email</a> us or click <a href="http://specialevents.livenation.com/venues/usana-amphitheatre" target="_blank" rel="noopener">here</a>.

Private Events

Re-Entry is not permitted at&nbsp;USANA Amphitheatre. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening; you will not be allowed back in without a new ticket.

Re-Entry

USANA Amphitheatre&nbsp;participates in a venue wide recycling program. You will find recycling bins located throughout the venue. Please recycle where possible.

Recycling

Restrooms are located on both north and south plazas.

Restrooms

Rideshare pick-up/drop-off is located in LOT 6A

Rideshare Pick Up

Scalping or reselling tickets is strictly prohibited. Any guest caught selling tickets on property will be turned over to local law enforcement.

Scalping Tickets

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.Your safety and security are most important to us.&nbsp; The following details will outline our general venue&rsquo;s guidelines:<a href="https://www.livenation.com/venueguidelines">https://www.livenation.com/venueguidelines</a>

Security

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. &nbsp;All bags are subject to inspection.&nbsp; If you have a medical reason for not wanting to be searched via metal detectors, please let security know and they will use other security procedures.

Security Procedures

Smoking is permitted in the plazas, however, if guests around you are complaining we will ask you to move. We appreciate your cooperation.

Smoking

All sponsorship inquiries should be directed to our office- please call&nbsp;(801) 355-5522&nbsp;and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Sponsorship / Hand Outs

Strollers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Strollers

Tailgating is not allowed at USANA Amphitheatre.

Tailgating

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Taping

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event, we will post this information on our social media pages.<a href="http://www.facebook.com/usanaamp">www.facebook.com/usanaamp</a><a href="http://www.instagram.com/usanaamp">www.instagram.com/usanaamp</a><a href="http://www.twitter.com/usanaamp">www.twitter.com/usanaamp</a>

Traffic

Umbrellas are never permitted in the venue.

Umbrellas

The VIP Club is available to ticketed box/ season pass holders only. Contact the PSS Department (801) 355-5522 for more information.

VIP Club

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.<a href="http://www.facebook.com/usanaamp">www.facebook.com/usanaamp</a><a href="http://www.instagram.com/usanaamp">www.instagram.com/usanaamp</a><a href="http://www.twitter.com/usanaamp">www.twitter.com/usanaamp</a>An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Weather

Will call tickets are available for pickup at the box office located by the main entrance on the west side of the venue. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets.&nbsp;Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.&nbsp;If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Will Call

We can’t wait to see you at USANA Amphitheatre! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles, as guidelines are subject to change.

Join our team for our 2022 season with increased pay!&nbsp;
Stop by our job fair on March 31st + April 14th from 1-3pm.
We're hiring in the following departments:
<ul>
<li>Security</li>
<li>Parking</li>
<li>Hospitality</li>
<li>Ticketing/ Box Office</li>
<li>Ushers</li>
<li>Front of House/ Back of House</li>
<li>Maintenance&nbsp;</li>
<li>Administration</li>
</ul>
Apply now at LiveNation.com/careers + search "Utah"

Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.

Entry Protocols

No backpacks or large bags will be allowed inside. Clear bags only sized 12"x6"x12" or a non-clear small clutch no larger than 4.5"x 6.5" will be permitted inside the venue.
<img src="https://s3.amazonaws.com/livenation-prod-assets/uploads/clearbag.jpg" alt="" width="600" height="338" />

Bag Policy

All events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print (for previously scheduled shows where you selected print at home or mail, your tickets will be honored accordingly).&nbsp;
You have two options to access your tickets:
1. Add tickets to your mobile wallet by downloading the&nbsp;<a href="https://www.livenation.com/mobile/" target="_blank" rel="noopener">Live Nation App</a>.&nbsp;
- Click My Tickets and select your upcoming show.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry
&nbsp;
2. Add tickets to your mobile wallet by visiting&nbsp;<a href="https://concerts.livenation.com/member" target="_blank" rel="noopener">Live Nation on your mobile browser</a>.
- On your mobile phone, visit&nbsp;<a href="https://concerts.livenation.com/member" target="_blank" rel="noopener">livenation.com</a>&nbsp;in your web browser and select My Tickets.
- Sign in and select your desired order.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
&nbsp;
Additional Tips:
Purchase tickets for a group? Arriving separately?&nbsp;<a href="http://help.livenation.com/ticket-delivery/" target="_blank" rel="noopener">Transfer tickets</a>&nbsp;directly to friends and family using the&nbsp;<a href="https://www.livenation.com/mobile/" target="_blank" rel="noopener">Live Nation App</a>. To expedite entry, we recommend doing this prior to arriving at the event.
- Using the Live Nation App or your phone's web browser, sign in to your account.
- Select the desired order and tap Transfer Tickets (event eligibility may vary).
- Select the ticket you'd like to transfer. Add the recipient's information and send. The recipient will receive an email with the ticket.
Due to large crowds and high traffic, be sure to leave early and give yourself plenty of time at the venue. Increase your phone screen brightness to assist with scanning. Lastly, make sure you have a fully charged battery!

Mobile Ticketing

All points of sale will&nbsp;only&nbsp;accept credit, debit or mobile pay (such as Apple Pay or Google Pay).
&nbsp;

USANA Amphitheatre

Upcoming Events

Shania Twain: Queen Of Me Tour

Country

Matchbox Twenty

Rock

103.5 The Arrow Presents Foreigner - The Historic Farewell Tour

Rock

2023 Season Tickets

Other

Fan Guidelines

Gold Parking - Shania Twain (NOT A CONCERT TICKET)

USANA Amphitheatre | West Valley City, UT

Premium Parking - Shania Twain (NOT A CONCERT TICKET)

USANA Amphitheatre | West Valley City, UT

Fast Lane Access - Shania Twain (NOT A CONCERT TICKET)

USANA Amphitheatre | West Valley City, UT

Lawn Chair Rental - Shania Twain (NOT A CONCERT TICKET)

USANA Amphitheatre | West Valley City, UT

Live Nation Blanket - Shania Twain (NOT A CONCERT TICKET)

USANA Amphitheatre | West Valley City, UT

Seat Map for USANA Amphitheatre: