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CONCERT WEEK 2023 FAQ

CONCERT WEEK 2023 FAQ

Big Time Rush, Shania Twain

Concert Week $25 all-in ticket promotion

General Offer valid May 10 to May 16 while tickets last for select events as listed at LiveNation.com/ConcertWeek. Taxes added where applicable.

Update as of Tues May 10:

What is Concert Week?

Concert Week is a promotion that gives fans the opportunity to purchase tickets for $25 all-in* to select events, while inventory lasts. *This price includes all fees, before taxes. Any taxes will be added as applicable by city, state and/or venue.

How does this work?

From May 10th to the 16th, visit LiveNation.com/ConcertWeek to see the list of participating events. Once you select the event you are interested in, look for the “Concert Week Promotion” ticket type. Add the ticket(s) to your cart, and proceed to checkout. 


Screenshot 2023 05 03 At 2.26.11 Pm

Note: Rakuten and Verizon will also have presales for their customers on May 9th. More details on both can be found at www.LiveNation.com/ConcertWeekSpecialAccess.  

Are all Live Nation shows $25 during Concert Week?

No, the Concert Week promotion is only valid for select tickets to select shows, while inventory lasts. 

Is it $25 flat, or will there be any taxes and fees added when I checkout? 

Concert Week tickets are $25 all-in, meaning all fees are included in the price you see. Taxes will be added at checkout where applicable by city, state or venue. 

TICKET DELIVERY OPTIONS: Most tickets will be “Mobile - Free” delivery which means tickets will be delivered digitally into your Ticketmaster account directly. For select events, you may also see other options at checkout to have your tickets printed and delivered to you for an additional delivery fee.

What does “All-In” mean?

All fees are included in the ticket price right upfront, from the moment you start searching for tickets. 

What seats do I get for $25?

The Concert Week ticket offer includes a range of ticket/seat types across a variety of venues and shows.

Is there a limit on how many $25 tickets I can purchase?

There is a ticket purchase limit for each event, however you can buy $25 Concert Week tickets for as many different events as you’d like, while inventory lasts. 

Note: Most events have a standard ticket limit of 8, but some events may vary. Make sure to check your event listing for ticket limit details.  

Why is the concert still showing up on the website if the $25 ticket promotion is sold out? 

$25 Concert Week tickets sell out quickly. There are two potential scenarios for why the promotion is still showing for an event. Option 1, keep an eye out - more $25 tickets may be added for your chosen event. Option 2, all $25 tickets may be sold out for your event but regular full-priced tickets at a variety of levels may still be available for purchase.

I see the list of artists, but which of their shows are a part of the deal? 

Beginning May 10th, fans can view a full list of participating events at LiveNation.com/ConcertWeek by venues, and artists. Make sure your location is set to the correct city, then the tabs will show participating shows near you.
Screenshot 2023 05 03 At 2.30.42 Pm

Is there a venue list as well?

Yes, beginning May 10th, fans can filter by “venues” to browse participating shows. Just  visit LiveNation.com/ConcertWeek and search for a venue near you.

Is this limited to select venues?

No. Concert Week $25 tickets are available at a range of venues. Fans  may view the full list of shows, beginning May 10th! Just visit LiveNation.com/ConcertWeek and search for your desired venue.

Do I need to have any kind of code to buy $25 tickets?

There is no code needed for the $25 Concert Week ticket promotion. The $25 pricing is only for select tickets to select shows, while supplies last. Please see the full list here: LiveNation.com/ConcertWeek. 

I’m on the website, how do I know which tickets are $25 and which are not? 

Inventory is limited. Please look for ‘Concert Week Promotion’ as a ticket type in the seat map. If you are seeing tickets listed as full price when checking out, that means the tickets for the $25 all-in promotion have already sold out for that event. 

We recommend checking back as more tickets may be added to this event.

Terms and Conditions

Concert Week $25 Pre-sale Tickets are available on a first-come, first-served basis, and are only available while supplies last. U.S. Offer: Maximum ticket purchase of four (4) tickets per Passcode for Rakuten members, and maximum ticket purchase of four (4) tickets per event for Verizon Up members (Verizon standard mobile customers age 18+ who are US residents of 50 states + DC. Excludes prepaid and business mobile customers. See details.), depending on the event purchase limit. Canada Offer: Maximum ticket purchase of four (4) tickets per Passcode for RBC Clients and maximum of four (4) Concert Cash® codes per person. Taxes may apply. Shipping charges may apply depending on ticket delivery method selected. This offer cannot be combined with any other discounts, offers or promotions. Tickets are not eligible for refunds. All ticket purchases are subject to the Live Nation® and Ticketmaster® Purchase Policies, as applicable.

Rakuten Concert Week $25 Pre-sale Tickets are available for U.S. events on a first-come, first-served basis, and are only available while supplies last (“Offer”). Only Rakuten members are eligible and qualify for the Offer by logging into their Rakuten account to access a pre-sale passcode (“Passcode”) to unlock the Offer. Limit one (1) Passcode per member. Participating members will be directed to a Live Nation® hosted redemption website to select their preferred event and purchase tickets. Member will enter their Passcode in the applicable field on the event page to unlock the Offer. Passcode is only applied when member completes their ticket order. Maximum ticket purchase of four (4) tickets per Passcode across all participating events, dependent on the event purchase limit. Offer starts 10:00 AM EDT on 5/9/23 and ends 11:59 PM EDT on 5/9/23. Passcode expires 11:59 PM EDT on 5/9/23, while supplies last.  Rakuten may modify or cancel this Offer and Passcode at any time, with or without notice. Taxes may apply. Shipping charges may apply depending on ticket delivery method selected. Passcode is void where prohibited by law. Offer is subject to program availability, venue capacity, artist, and age restrictions. Seat type varies and depends on venue. Passcode is not transferable, and tickets cannot be resold. Offer cannot be combined with any other discounts, offers or promotions. Tickets may not be eligible for refunds. All ticket purchases are subject to the Live Nation® and Ticketmaster® Purchase Policies, as applicable.

RBC Concert Week $25 Pre-sale Tickets are available for select events in Canada on a first-come, first-served basis, and are only available while supplies last (“Offer”). To qualify, eligible RBC Clients can receive an Offer passcode (“Passcode”) here on 5/9/23 to unlock the Offer. Limit one (1) Passcode per client. Client must enter the Passcode in the applicable field on the event page to unlock the Offer. Passcode is only applied when client completes the ticket order. Maximum ticket purchase of four (4) tickets per Passcode across all participating events, dependent on the event purchase limit. Offer starts 10:00 AM EDT on 5/9/23 and ends 11:59 PM EDT on 5/9/23. Passcode expires 11:59 PM EDT on 5/9/23, while supplies last. Taxes may apply. Shipping charges may apply depending on ticket delivery method selected. Passcode is void where prohibited by law. Offer is subject to program availability, venue capacity, artist, and age restrictions. Seat type varies and depends on venue. Passcode is not transferable, and tickets cannot be resold. Offer cannot be combined with any other discounts, offers or promotions. Tickets may not be eligible for refunds. All ticket purchases are subject to the Ticketmaster® Purchase Policy.

Concert Cash Offer:  Canada residents only. Purchase Concert Week tickets during the RBC Pre-sale (5/9/23) and receive a $25 Concert Cash® code (“Code”) per ticket purchased, while supplies last. One (1) Code awarded per eligible ticket and a maximum four (4) Codes per person/Ticketmaster account. Code(s) delivered to purchaser’s Ticketmaster® account email no later than 5/19/23. A Code can be used only once. Maximum four (4) Codes can be applied per transaction at check-out. Codes expire 8/31/23. All ticket purchases are subject to the Ticketmaster® Purchase Policy. Exclusions apply. See Code Terms of Use for details.

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