Know Before You Go
We can’t wait to see you back at The Masonic! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles, as guidelines are subject to change.
Do you have a lost & found?
Is there an age limit?
What items are not permitted in the venue?
Do you have accommodations for guests with disabilites?
What if I need hearing assistance at my show?
Can I bring alcohol?
Will my bag be inspected?
How do I pick up my ticket at Will Call?
Can I bring my camera to the show?
Can I bring a banner or sign?
How do I apply to work at The Masonic?
What happens if my show gets cancelled?
When do doors open?
What is your cell phone policy?
Do you have an ATM?
Can I bring my service animal to my show?
What is the venue contact information?
Can I buy an all access pass?
Do you have bicycle parking?
Do you allow to conceal and carry?
I'm the designated driver, do you have drink options for me?
Can I bring water into the venue?
Where can I get dropped off at the venue?
What happens in case of emergency?
Do you accept fan mail?
Can you recommend any nearby hotels?
Does The Masonic have parking?
How do I purchase premium seating?
Can I leave and come back?
Can I videotape the show?
What if I need medical assistance at a show?
Can I bring my medication into the venue?
Can I smoke in The Masonic?
Do you have venue security?
What is your policy for ticket scalpers?
Can I bring a stroller?
Where do I reach out for media inquiries?
Can I bring an umbrella?
Does The Masonic recycle?
Get all of your questions about visiting the venue answered below.
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At this time, there are no upgrades available for this venue.
At this time, there is no seat map available for this venue.
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