TCU Amphitheater at White River State Park

Physical Address- 801 W. Washington St., Indianapolis, IN 46204
Mailing Address- 801 W. Washington St., Indianapolis, IN 46204

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

Like many venues and other large places of assembly, we have a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. Our policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.

We require, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider. We do not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle. 

To reduce staff contact with guest belongings, we have implemented the following bag policy: We will allow CLEAR plastic/vinyl tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). The small clutch bags do not need to be clear. No other bags of any type will be allowed.

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Bike racks are located at the Visitor's Center. All bikes must be removed by the end of the event. We are not responsible for lost or stolen bicycles.

The box office will be open on-day-of-show only.  If you’d like to purchase tickets, please visit us at www.livenation.com.  If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information.  We look forward to seeing you at our next show.

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

The venue does not allow camping or overnight parking of any kind.

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

We do not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Sodexo Live! offers a wide variety of concession options throughout the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, soda (Coke Products), water, and Red Bull. Ask one of our staff members for the closest concession stand.

Venue Phone number – 317-776-8161

Venue Address- 801 W. Washington St., Indianapolis, IN 46204

All main concession stands take Visa / MasterCard / Discover and American Express. All merchandise stands take all major credit cards.

Guests are permitted to bring in One (1) factory sealed bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations. Empty transparent refillable plastic water bottles are permitted. 

Water fountains are located near the VIP Club on the south side of the venue. 

Drop off area is located at the turnaround in front of the WRSP Visitors Center. Guests cannot remain in their vehicles during the event, they must drop off and return at the end of the show.  Pick-up area is located in the right hand lane of Washington Street and will be marked with signage.

In the event of an emergency while on site - We have trained paramedics to assist with any medical issues. First aid is located just inside but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our Facebook page for the latest developments on event days.

If you are interested in working for the venue please visit: www.LNINDYEMPLOYEES.COM 

There are a total of 3 entrance gates to the venue including the VIP entrance. There is one Fast Lane gate located at Gate 2 that will be clearly marked. You must have your Fast Lane pass to utilize this gate.

A complete listing of events can be found at www.livenation.com

If you need assistance while at an event please visit our Information Hub located at Gate 2.

We will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

For select events guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gate is located at Gate 2.

Parking lots will generally open 2 hours prior to our scheduled gate time. Gate times vary, but are usually 1 hour prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

For information and availability regarding VIP boxes, Season Tickets, or Group Tickets, contact our Premium Seating department at 317-829-5147 or indypremiumseating@livenation.com. 

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. We reserve the right to deny entry to any guest for any reason or no reason. If a guest is denied entry to any event, such guest will be issued a refund of the face value of the ticket for the event.

We strive to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know. 

• Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
• Day of Show Parking- Accessible Parking is located on the Surface Lot. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general parking.
• Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at Guest Services near main gates.
• Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
• Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 317-776-8161 to arrange for an interpreter for your visit.
• Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible. 

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 317-776-8161.

https://www.visitindy.com/indianapolis-where-to-stay

• Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”).
• Cameras – nonprofessional only, no detachable lenses
• Food – in a clear, 1-gallon ziploc bag
• Lawn Chairs – low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Day of Show tab 
• Water – up to 1 gallon in a factory sealed or empty bottle

• Weapons of any kind
• Alcohol
• Illegal drugs/substances
• Glass containers
• Cans
• Coolers of any kind
• Bags that are not clear or are larger than 12” x 6” x 12”
• Laser pointers
• Animals (except service animals)
• Fireworks

Lawn chairs are available for Guests to use free of charge but there is a limited number. Guests are able to bring their own lawn chairs, but they must be no higher than 9 in off the ground. No bag chairs, camping chairs, or folding chairs are permitted. *This policy is subject to change.

The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

If you lose an item while you are at an event- you can visit our Information Hub located at Gate 2 to see if it has been turned in. Otherwise please call 317-233-2434 Monday-Friday 10am - 5pm to check to see if your item was found.

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event- guests can visit the box office and have their ticket reprinted for a fee. 

From the North - Take I-65 south to exit #114 (Martin L. King/West Street) to Washington Street, turn west and go 100 yards to parking garage on the north side of Washington Street, or continue to the first stoplight at Schumacher Way. Turn right at the light. 

From the South - Take I-65 north to I-70 west; to go West Street (exit 79A); turn north on West Street/Missouri Street to Washington Street; turn west and go 100 yards to parking garage on the north side of Washington Street, or continue to the first stoplight at Schumacher Way. Turn right at the light. 

From the East - Take I-70 west to I-65 north to exit #114 (Martin L. King/West Street) to Washington Street; turn west and go 100 yards to parking garage on the north side of Washington Street, or continue to the first stoplight at Schumacher Way. Turn right at the light. 

From the West - Take I-70 east to West Street (Exit 79A); turn north on West Street/Missouri Street to Washington Street; turn west and go 100 yards to parking garage on the north side of Washington Street, or continue to the first stoplight at Schumacher Way. Turn right at the light.

Directions from within downtown - From Monument Circle, go south on Meridian Street to Washington Street. Take Washington Street west. In five blocks, you will be at the intersection of Washington Street and West Street, go 100 yards to parking garage on the north side of Washington Street, or continue to the first stoplight at Schumacher Way. Turn right at the light. 

First Aid is located to the left after the Main Gates. We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator please go to First Aid and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.

It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security.

Merchandise will be available for all concerts at our Merchandise Tents located in the Oval and Riverside Plazas. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Motorcycles can park in general parking areas or in the WRSP Underground Parking Garage on a first come first served basis.

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owner's expense.

There are over 2700 visitor parking spaces within White River State Park. The available parking spaces include an 800 car underground garage in front of the Indiana State Museum and Eiteljorg Museum (the main entrance to the garage is just past the Eiteljorg.) There are also 200 spaces in a surface lot on Washington Street, across from Victory Field and 1800 spaces for Indianapolis Zoo and White River Gardens' visitors on their grounds. When attending concerts or any other event at White River State Park, including cheering on the Indianapolis Indians at Victory Field, additional parking is available in a garage located at the corner of Maryland and West Streets. When the Indians are not in town, parking may be available in the Victory Field lot for special events. 

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On Duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Premier Parking is available for every event. This can be purchased prior to the show via www.livenation.com or on site at the venue. Premier Parking is located at the WRSP Underground Parking Garage.  * If you have a Premier Parking pass, please enter the main park entrance and have your parking pass visible to the staff. Premier Parking is in the state park parking garage to the right once inside the park entrance. Premier Parking does not guarantee early exit out of the parking lot.

For information and availability regarding VIP boxes, Season Tickets, or Group Tickets, contact our Premium Seating department at 317-829-5147 or indypremiumseating@livenation.com.

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email us or click here.

Indygo 317-635-3344

Re-Entry is not permitted. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening- you will not be allowed back in without a new ticket

We participate in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.

Restrooms are located near the ATMs and Concession Stands. This year we are proud to announce that a permanent restroom facility has been added near the concession stands on the East side of the venue!

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

 Your safety and security are most important to us. The following details will outline our general venue’s guidelines: https://www.livenation.com/venueguidelines

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station located to the left inside the main gates in the second tent and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/

Smoking is discouraged. If necessary please be courteous to others around you. Smoking is not permitted in the seating areas.

All sponsorship inquiries should be directed to our office. Please call (317)-409-8333 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Ubers, taxis and pick-ups will be located along Washington Street.

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.

Must be shorter than 36 inches.

Upgrades available at livenation.com for each event

For VIP Club access information and availability, contact our Premium Seating department at 317-829-5147 or indypremiumseating@livenation.com. 

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.

An event may be delayed, postponed, or canceled depending on the severity of the weather expected.