Get all of your questions about visiting the venue answered below.
Phone
Phone Number: 832-667-7733 or 832-667-7736 INFO LINE: 1-888-40-BLUE (2583)
Phone Hours: Mon-Sun 10:00am to 4:00pm
**Closing hours may vary on event nights.
Accepted Payments
Cash, MasterCard, Visa, Discover, American Express, House of Blues Gift Certificates. Credit card purchases require a valid matching photo ID.
Open Hours
Tickets may be purchased in the Company Store 7 days a week from 11AM - 9PM. The Box Office opens 1 hour before door time on show days.
Will Call Info
Will Call is available at least 1 hour prior to door time. Customer must present a valid photo ID and actual credit card used for purchase. The name on the ID must match the name on the credit card used to purchase tickets.
Accessible Seating
Patrons that require Accessible seating may purchase at LiveNation .com or ticketmaster.com
Parking
Greenstreet Parking Garage on Polk/Main
Rules
General Rules: No dress code. All sales are final. No Refunds or Exchanges. Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. The following items are NOT permitted: Bottles Cans Outside food and beverage (including alcohol) Weapons
Child Rules: All ages are welcome - unless otherwise stated on the ticket. Customers of all ages need a ticket to enter. No age discounts.
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