Welcome to GLC Live at 20 Monroe
GLC Live at 20 Monroe, the state-of-the-art venue in Grand Rapids, opened its doors on February 1, 2017. It is a new home for live music, entertainment and special events, GLC Live at 20 Monroe has features that allows the venue to accommodate nearly 2600 patrons for live events and scale down to an intimate configuration for all types of special events. We can’t wait to see you! Here’s what to expect when you visit us. Keep an eye on our website and social media handles as circumstances are subject to change.
Coming to a show? Here's a few things to know before you go!
Unfortunately, GLC Live at 20 Monroe does not have dedicated parking, but we are right downtown with plenty of city garages, lots, and meters nearby.
Find more information on the Downtown Visitor Mobility and Parking Guide.
Doors generally open one hour before the show's scheduled start time.
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless payments will be available at all points of sale and are recommended.
GLC Live at 20 Monroe
11 Ottawa Ave NW, Grand Rapids, MI 49503
Our box office is open on Monday AND Friday from 12pm to 6pm. The box office may close on federal holidays.
On the day of an event, the box office opens 2 hours before doors and closes once the headliner takes the stage.
Are service animals allowed?
Trained guide, signal, or service dogs assisting guests with disabilities are permitted inside GLC Live at 20 Monroe. To better serve you, please call our box office at 616-482-2027 to arrange accommodations prior to the show. Upon venue arrival please identify such dogs to security and ticket takers.
Can I smoke in the venue?
Performances at GLC Live at 20 Monroe are non-smoking including but not limited to e-cigs, vapes, etc. in accordance to the State of Michigan law, however we do a dediacted smoking section for our patrons.
Is the venue all ages?
Age restrictions vary by show and are listed on the ticketing page for each event. Visit the event’s ticket purchase page and click “More Info.”
If an event is open to all ages, all people regardless of age need a ticket to enter.
Is there Will-Call?
Will-call or guest list tickets will typically by texted/ emailed to the information you provided no later than 2 hours before stated door time. Those on the list for physical tickets will be available to pick up on the day of the show only, starting 2 hours before doors open.
Is there food at the venue?
For most shows, we have a concession stand in our lobby that offers snack fare such as popcorn, pretzels, and candy.
I left something behind. Do you have a lost & found?
Lost items are catalogued and held for a maximum of 30 days after they are turned in. File a claim for a lost item at our online Lost & Found portal here.
You may also contact our box office for more information at 616-482-2027.
I need accessible seating. How can I get accessible tickets?
If you need accessible seating, we encourage you to secure it in advance because space can fill up quickly!
The best way to secure accessible seating is by purchasing an ADA seat online here. Look for the ADA icon on the ticket purchase screen. Up to one companion seat is allowed.
If you’ve already purchased non-ADA tickets, you can inquire about accommodations by calling our box office at 616-482-2027 or emailing GLCLiveat20monroe@LiveNation.com.
While we don’t recommend waiting until the show day, you can also speak with a staff member about accessible options when you arrive, and they will accommodate to the best of their ability based on the locations that are available.
I want to book a local opener at GLC Live at 20 Monroe. Who can I contact?
You can submit performer recommendations directly to our talent booking team using this form and they will reach out if/when interested.
How can I rent GLC Live at 20 Monroe for a private event?
With a very flexible space next to The B.O.B., the possibilities are endless for events large and small. Our venue can accommodate groups up to 2,600 and beyond for everything from fundraisers to corporate outings to weddings and receptions. Ready to take your event to the next level? Contact us for more information and to start planning by submitting an inquiry here or emailing Events20MonroeLive@LiveNation.com.
Do you have VIP/Premium Seating?
If you are looking to take your concert experience to the next level, we have a variety of venue VIP options! Special seat locations, access to our VIP Lounge and Bar, and venue perks are just a few of the benefits available.
Interested in a Premium Seat package inclusive of tickets or want to learn more about the different season ticketing options? Contact a knowledgeable representative by submitting an inquiry here, or by emailing our Premium Seating Manager Matt at MattHerold@livenation.com
Do you have re-entry?
We have a strict NO RE-ENTRY policy. However, we do have a dedicated, secure smoking section.
Do you have a coat check?
Yes, coat check is available for most shows. For a faster coat check experience, pre-purchase your coat tag here and present it to the attendant.
Do you have an email newsletter?
Yes! SIGN UP here and we'll stay in touch with the latest updates and news!
How do I get a media or photo pass to cover a show?
All passes must be approved by the band/artist's publicist or management. Contact information can usually be found on the artist's website or social media pages.
How do I get in touch with GLC Live at 20 Monroe?
For all general inquiries please email GLCLiveat20monroe@LiveNation.com and we will be in touch soon.
We are redefining what it means to be a VIP. Contact us today to learn what it's all about.
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Legendary Venue, Epic Private Events!
This modern Art Deco inspired venue is the perfect location to host next your corporate event, private concert, product launch, fundraiser, wedding, reception or business meeting. Less than a mile from DeVos Place Convention Center, GLC Live at 20 Monroe accommodates 25 to 2,600 guests. Our talented staff handles every detail, so you don't have to!
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
GLC Live at 20 Monroe
- 11 Ottawa Avenue NW Grand Rapids, MI 49503