Get all of your questions about visiting the venue answered below.
(925) 67-MUSIC (MAIN OFFICE PHONE) PavilionBoxOffice@Livenation.com
THE CONCORD PAVILION ACCEPTS CASH, VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER.
For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
Will Call Info
WILL CALL IS AVAILABLE 90 MINUTES BEFORE THE EVENT STARTS AT THE CONCORD PAVILION BOX OFFICE.
FOR GUESTS WITH DISABILITIES, YOU MAY PURCHASE THROUGH TICKETMASTER OR CALL THE CONCORD PAVILION AT (925) 67-MUSIC
PLEASE NOTE THAT OUR PARKING LOTS GENERALLY OPEN 1 1/2 HOURS BEFORE AN EVENT. PREMIER PARKING: $40. RV/BUS/LIMO PARKING: $80 ENTER THROUGH GATE B (SECOND ENTRANCE OFF KIRKER ROAD) FOLLOW SIGNS TO PREMIER PARKING. TO AVOID TRAFFIC CONGESTION WE ADVISE YOU CARPOOL AND ARRIVE EARLY.
General Rules: The general policies listed below are subject to change on an event-by-event basis. It is STRONGLY suggested that you call the Pavilion Business Office at 925-676-8742 on the day of the show you are attending to get the specific policies for that event. Permitted Items include: - bags and backpacks - subject to search - Factory sealed water bottles up to one gallon in size - Low back lawn chairs (with rounded legs no higher than 9 inches off the ground) - Small blankets - Sealed water bottles For a more detailed list of permitted and non-permitted items, please visit: https://www.livenation.com/venuesecurity/ CHAIR & BLANKET POLICY- the following are permitted for most shows: - Blankets/towels no larger than 4’x4’ Chairs: Only beach/sand type chairs are allowed. The chair should have a rounded frame with no pad or pointed footings. The height can be no taller than 34 inches with the back legs measuring 6 inches and the front legs 12 inches high. FOOD & BEVERAGE POLICY- the following are permitted for most shows: - Food provided it fits in a clear plastic bag, no larger than 1 gallon in size. One bag per guest. - One factory sealed plastic bottle, 20 oz or smaller, containing a non-alcoholic beverage (not frozen) per guest. CAMERA/VIDEO POLICY: In general, small digital and disposable cameras are allowed in the venue for most shows. Video recorders, flash photography, removable lens cameras, and iPads/Kindles/E-Readers/GoPros are NOT permitted. The venue has the right to restrict ALL CAMERAS, at any time, without prior warning. The following items are NOT permitted: - Glass containers, cans, alcoholic beverages - Coolers, backpacks or oversized bags/purses - Audio or video recording equipment - Professional cameras, including iPads/Kindles/E-Readers/GoPros - Large lawn chairs - Umbrellas, Pets, Stickers, Skateboards, Aerosol Cans, Tables, Barbecues - Laser pointers, wallet chains, knives or weapons **ALL POLICIES ABOVE ARE SUBJECT TO CHANGE ON AN EVENT-BY-EVENT BASIS** The venue has the right to restrict any items at any time without prior warning. It is STRONGLY suggested that you call the Pavilion Business Office at 925-676-8742 on the day of the show you are attending to get the specific policies for that event.
Child Rules: EVERYONE IN THE RESERVED SEATING AREA (INCLUDING BABIES) MUST HAVE A TICKET. CHILDREN TWO AND UNDER ARE ALLOWED ON THE LAWN FOR FREE.