Radio City Music Hall
Ticketmaster: (866) 858-0007
Radio City Music Hall's Accessible Services Department: (212)465-6115.
For additional information regarding accessing Radio City Music Hall or to request any other accommodations, please call Radio City Music Hall's Accessible Services department at (212) 465-6115 any weekday between 9:30am-4:30pm.
RADIO CITY MUSIC HALL WHEELCHAIR AND TRANSFER SEATING POLICY:
Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Only one Wheelchair or Transfer Seat(with one companion ticket) can be purchased per transaction. Any additional companion seats (Standard Admission) must be purchased in a separate transaction.
Accessible seating (Wheelchair and Transfer) is reserved for the exclusive use of patrons with accessible needs and their companions and the purchase or use of these seating locations by individuals that do not have accessible needs is strictly prohibited and can result in ejection and/or forfeiture of ticket price.
Improper use of Wheelchair and Transfer seating locations by patrons without accessible needs is strictly prohibited and can result in revoked ticket privileges without refund. Only one Wheelchair (wheelchair used as seat) or Transfer Seat (wheelchair user transfers to actual seat) with one companion ticket can be purchased per transaction. Any additional companion seats must
be purchased in a separate transaction using the Standard Admission.
TO ORDER WHEELCHAIR AND TRANSFER SEATING:
Tickets for people with accessible needs, subject to availability, may be purchased in several ways:
1) Call Ticketmaster at (866) 858-0007.
2) Call Radio City Music Hall's Accessible Services Department at (212)465-6115.
3) Visit Radio City Music Hall's Box Office.
4) Order Online - To order online:
a) Press the "Back" button below to close this page.
This will return you to the order form.
b) When the order form is displayed, choose the type (Wheelchair, Transfer OR Standard Admission) and quantity of tickets you desire.
c) Select the section and delivery method, then press the "Look for Tickets" button, then follow the
instructions displayed on each page.
- Will Call Info
Pick-up tickets anytime the day of the show. Customers must present the actual credit card used to place the order and two forms of ID, including a photo ID.
- Public Transit Info
Take the M5, M6, M7 or M27/M50 buses to Rockefeller Center/50th St.
Take the B, D or F trains to Rockefeller Center/50th St.
- Parking Info
Rockefeller Center Garage - 48th St. between 5th & 6th Aves.
31 West 52nd St. - between 5th & 6th Aves.
51st St. Garage - 140 West 51st St. between 6th & 7th Aves.
7th Ave. Garage - 810 7th Ave. @ 52nd St. and Broadway
155 West 48th St. - between 6th & 7th Aves.
- Phone Info
- Misc Info
Refreshments available in the facility.
Restrooms are located in the lobby and downstairs waiting area. Restrooms are handicap accessible.
Many restaurants and hotels in the area.
Radio City is located on 6th Avenue between 50th Street & 51st Street.
- General Info
Monday - Sunday: 10:00am to 8:00pm
* The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later.
- Payment Options
Cash, American Express, Visa, MasterCard
- Child Rules
Children two years of age or older require a ticket for admittance into any event held at Radio City Music Hall. Children under two will be admitted without a ticket for some performances, however, they must sit on the lap of their parent or guardian.
Certain productions have different age requirements for tickets. Please see specific show for this information.
For "Barney" shows, children 12 months and older are required to have a ticket.
- General Rules
ARRIVE EARLY: Please arrive one-hour prior to showtime. All packages, including briefcases and pocketbooks, will be inspected prior to entry.
All patrons will continue to go through a screening process upon entry. As delays are expected, Radio City Entertainment requests that for all events, ticket holders arrive as early as possible. Guests are strongly discouraged from bringing packages, briefcases, knapsacks and video equipment to the Music Hall. No Smoking Allowed Anywhere in the venue No Recording Devices No Outside Food or Drink