Venue Details

• Tailgating, open alcoholic beverages, open fires, and the selling of merchandise are not permitted in the parking lots.
• The Verizon Wireless Theater offers ATM services to our guest located outside the theater. Please ask permission of a security guard before leaving the building to go to the ATM in order to be re-admitted.
• All Guests must wear shirts, shoes, and pants.
• The Verizon Wireless Theater provides wheelchair accessible seating, as well as seating considerations for the sight and hearing impaired. Please check our seating map to locate these areas.
• Refunds are available at point of purchase only when specifically noted. Otherwise, there are no refunds or exchanges for any unused tickets.
• There is no photography or recording of any kind permitted inside the facility.
• Box Office service charges are $5.00 per ticket.
• Guests are subject to bag searches and various levels of screening subject to artist or management discretion.
• There will be no re-entry once you have been admitted to this venue. Re-entry is only allowed for special circumstances and must be approved by a staff member.
• Will Call can be arranged for pickup at the Box Office.
• Items allowed in this venue include: Small backpacks (daypacks), purses and handbags, and small tote bags. Note: These guidelines are subject to change.
• Patrons of Verizon Wireless Theater may park underground in the Theater District Parking Garage. The event parking price is $7.00. Special daytime holiday events parking price is $9.00.
• The facility is fitted with three full service restrooms.
• The parking lot is special needs accessible and spaces are based on availability.
• Monday - Friday: 10:00 a.m. - 6:00 p.m. Saturday: 10:00 a.m. - 2:00 p.m. Closed Sundays (except on show days, where we open at 12:00 p.m.)
• Main Line: (713) 230-1600
  Information: (713) 230-1666
  Sales by Phone: 1-877-598-6671
  
  VIP Premium Services:
  1-888-MY-LN-TIX
• Babes in arms (children up to two years of age) may enter free of charge, but must sit on an adult's lap for the performance. All other children must have a ticket.
• The venue comes equipped with a first aid station located in the foyer near the venue entrance. For more pressing medical concerns, please speak to a Five Star security staff member.
• Please call (713) 629-3700 for more information.
• Camping is not permitted on venue property.
• Smoking is not allowed in this venue. Smoking is permitted in a designated outdoor area before the doors open for each show.
• The Doubletree Downtown 440 Dallas Houston, TX 77002 www.doubletree.com Hotel Icon 220 Main Street Houston, TX 77002 www.hotelicon.com The Magnolia Hotel 1100 Texas Ave. Houston, TX 77002 www.magnoliahotelhouston.com
• FROM I-10 TRAVELING EAST Take Smith Street exit, turn Right on Capitol, Right on Bagby and then Right on Texas Ave.
  
  FROM I-10 TRAVELING WEST Take San Jacinto/N. Main exit and stay left to Downtown, turn Right on Capital, Right on Bagby and then Right on Texas Ave.
  
  FROM I-45 TRAVELING NORTH Take Houston Avenue/Memorial Drive exit and stay right, turn Right at the light (Rusk Street), Left on Bagby and then Right on Texas Ave.
  
  FROM I-45 TRAVELING SOUTH Take McKinney Street exit (exit is on the left), turn Left on Bagby and then Right on Texas Ave.
  
  FROM I-59 TRAVELING NORTH Take I-45 North, exit Houston Avenue/Memorial Drive and stay right, turn Right at the light (Rusk Street), Left on Bagby and then Right on Texas Ave.
  
  FROM I-59 TRAVELING SOUTH On 59 South travel past George R. Brown Convention Center, take I-45 North, exit Houston Avenue/Memorial Drive and stay right, turn Right at the light (Rusk Street), Left on Bagby and then Right on Texas Ave.
  
  FROM 290 Take Loop 610 South, to I-10 East. Take Smith Street exit, turn Right on Capitol, Right on Bagby and then Right on Texas Ave.
  
  FROM 225 Take Loop 610 West, to I-45 North, exit Houston Avenue/Memorial Drive and stay right, turn Right at the light (Rusk Street), Left on Bagby and then Right on Texas Ave.
  
  FROM 288 Take I-45 North, exit Houston Avenue/Memorial Drive and stay right, turn Right at the light (Rusk Street), Left on Bagby and then Right on Texas Ave.
• The Verizon Wireless Theater offers alcoholic beverages to our guests who are of legal age and possess a valid Texas identification. No outside alcohol in containers will be permitted inside the venue. No alcohol can be carried outside the venue except in the designated smoking patio.
• A full service concession facility, provided by Aramark Company, is located inside the venue.
• Merchandise will be available for sale in the venue foyer throughout the performance.
• The venue is staffed with Five Star Security personnel stationed throughout the venue.