Uptown Amphitheatre at The Music Factory Tickets

Venue Details

• For additional information about an order placed through Live Nation Ticketing, please contact Live Nation Customer Support via phone at 1-877-598-8698.
• Charge by phone:1-877-598-8698
  For questions of general inquiry: 704-916-8970
  
  VIP Premium Services:
  1-888-MY-LN-TIX
• Box Office Hours: The Uptown box office will be open from 12noon until 5pm Monday thru Thursday and 12noon â 4pm on Fridays. For events on Saturday and Sunday, the box office will open at 12noon.
  Fees: There is a $6 per ticket box office service charge applied to every ticket purchased at the box office.
  Methods of Payment: American Express, Visa®, MasterCard®, Discover and cash are all acceptable forms of payment.
• For canceled or rescheduled events, please return to point of purchase.
• All guests picking up tickets at the Will Call windows must show two forms of identification (Photo ID and the credit card used to purchase the tickets) and their ticket confirmation number. Tickets or passes left by touring personnel usually arrive in the box office approximately one hour before the event start time. Tickets will be released only to the person whose name appears on the ticket envelope.
• Directions
  I-77 From the South
  Take exit 11A , Brookshire Freeway (NC HWY 16, I-277 East). As you are traveling East on Brookshire Freeway, take the 1st exit after I-77, Graham Street. You will merge onto 10th street at the bottom of the exit, bearing right until you come to the traffic light at Graham Street. Bear Right onto Graham Street and make your way to the left lane traveling North. After you pass under the bridge, and through the West 12th Street traffic light, merge into the left lane and turn left onto Seaboard Street. Stay on this street about a ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  I-77 From the North
  Look for exits 11A/11B to exit. Bear left onto exit 11A heading East on Brookshire Freeway (I-277 East). As you are traveling East on Brookshire Freeway, take the 1st exit after I-77, the Graham Street exit. You will merge onto 10th Street at the bottom of the exit, bearing right until you come to the traffic light at Graham Street. As you approach the light, bear right onto Graham Street and make your way into the left lane traveling North. After you pass under the bridge, and through the West 12th Street traffic light, merge into the left lane and turn left onto Seaboard Street. Stay on this street about a ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  I-85 From the South
  Look for exit 36 signs, HWY 16 (Brookshire Freeway, I-277 East) and take that exit bearing right at the top of the ramp. As you are traveling East on Brookshire Freeway, take the first exit after crossing over I-77, the Graham Street exit. You will merge onto 10th Street at the bottom of the exit, bearing right until you come to the traffic light at Graham Street. As you approach the light bear right onto Graham Street and make your way into the left lane traveling North. After you pass under the bridge and through West 12th Street traffic light, merge into the left lane, and turn left on Seaboard Street. Stay on this Street for ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  I-85 From the North
  Look for exit 36 signs, HWY 16 (Brookshire Freeway, I-277 East) and take that exit turning Left at the top of the ramp. As you are traveling East on Brookshire Frwy, take the first exit after crossing over I-77, the Graham Street exit. You will merge onto 10th Street at the bottom of the exit, bearing right until you come to the traffic light at Graham Street. As you approach the light bear right onto Graham St. and make your way into the left lane traveling North. After you pass under the bridge and through West 12th Street traffic light, merge into the left lane, and turn left on Seaboard Street. Stay on this street for ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  Wilkinson Boulevard (US 74) From the West
  Follow the signs for John Belk Freeway (I-277 West/North) and exit at the Church Street exit. Go straight through the first light and take a Right at the next light onto Graham Street. After you pass under the bridge and through the West Street traffic light, merge into the left turn lane and turn left onto Seaboard Street. Stay on this street for about a ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  Independence Boulevard (US 74) From the East
  Follow the signs for Brookshire Freeway (I-277 West/North) and exit at Church Street. Go straight through the first light, and take a Right at the next light onto Graham Street. Follow Graham St. and make your way into the left lane traveling North. After you pass under the bridge and through West 12th Street traffic light, merge into the left turn lane, and turn left on Seaboard Street. Stay on this street for about ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  NC 49/US 29 from the Northeast
  Follow Tryon Street to Church Street. After crossing over 11th Street, take next right at 10th Street. As you approach the next light, bear right onto Graham Street and make your way into the left traveling North. After you pass under the bridge, and through the West 12th Street traffic light, merge into the left turn lane and turn left onto Seaboard Street. Stay on this street for about a ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  From Uptown
  Head West on 6th Street, Trade Street, 4th Street or 2nd Street, to Graham Street and take a Right. Stay on Graham Street heading North. Once you go under the 277 bridge and pass the light at 12th Street heading North. Once you go under the 277 bridge and pass the light at 12th Street, get in the left lane and take the next left onto Seaboard Street. Stay on this street for about a ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
  
  From Airport
  Follow Josh Birmingham Parkway 1.5 miles to Billy Graham Parkway South. Proceed on Billy Graham Parkway to I-77 North. Once on I-77 traveling North, look for exit signs for 11A, Brookshire Freeway (NC HWY 16, I-277 East). As you are traveling East on Brookshire Freeway, take the first exit after I-77, the Graham Street exit. You will merge onto 10th Street at the bottom of the exit, bearing right until you come to the traffic light at Graham Street. As you approach the light, bear right onto Graham Street and make your way into the left lane traveling North. After you pass under the bridge and through West 12th Street traffic light, merge into the left turn lane, and turn left on Seaboard St. Stay on this street for about ½ mile. Seaboard Street becomes Hamilton Street and you’ll see the Uptown Amphitheatre at The Music Factory on your right.
• The Music Factory Amphitheatre provides accessible seating in the reserved seating area and on the lawn. Please call customer service at 1-877-598-8698 for additional information or call the venue at 704-916-8970.
• Parking Information: Parking is available onsite.
• Merchandise stands are located on the main plaza inside the venue.
• Babies in arms (children up to two years of age) may enter free of charge. If you are seated in sections 101-103, the child must sit on an adult's lap for the performance. All other children must have a ticket.
• Guests are subject to bag searches and various levels of screening subject to artist or management discretion.
• Photography policies are subject to artist approval and vary by event. Please call the venue on show day for more information. 704-916-8970
• Items not allowed in this venue include: Pets (except for service animals), drugs, alcohol, cans and bottles (with the exception of a factory-sealed bottle of water), coolers, laser pens, tall lawn chairs, blankets or towels, weapons of any kind (this includes pocket knives and wallet chains), and fireworks.
• There will be no re-entry once you have been admitted to this venue.
• Smoking is permitted on the lawn and in the plazas only. Smoking is not permitted in the reserved seating area.
• Items allowed in this venue include: Small backpacks (daypacks), pocketbooks, purses and handbags (subject to search), diaper bags and small strollers (if child is present), binoculars, non-professional cameras, low profile beach chairs (9” or less from the ground), small, collapsible umbrellas (no golf umbrellas), rain gear and ponchos, one factory-sealed bottle of water and snack food in clear, plastic gallon-sized bag. Note: These guidelines are subject to change. Please call the venue on show day for any updates 704-916-8970.
• Please contact the venue for additional services or special requests 704-916-8970
• There are ATM’s located in the food court area inside the venue.
• There is a full service concession facility inside the venue. Our guests may choose from a wide selection of food ranging from hamburgers with French fries, chicken sandwiches, and hotdogs. We also offer snacks such as candy, popcorn, and pretzels. Guests may also choose from a wide variety of soft drinks and juices. Beer and wine are available with proper identification.
• The venue is staffed with first aid professionals. The First Aid area is located in the Plaza.
• Parking is available onsite. Parking lots open 2 hours before the gates open. Tailgating is strictly prohibited in the parking lots.
• The facility is fitted with full service and special needs accessible restrooms
• The Music Factory Amphitheatre provides wheelchair accessible parking, access and seating.