A Live Nation Venue

• Alcohol which is not sold inside of the venue is not permitted on to the premises.
• For guest safety, please be prepared to have your items inspected at the gates.
• Camping is not permitted on-site or in the surrounding neighborhood.
• Marriott Walnut Creek 2355 North Main Street Walnut Creek, CA 94596 (925) 934-2000
• Refunds are offered if a show is cancelled or postponed
• Tailgating is not permitted.
• Handicap parking is located in the same location as the VIP parking lot. Parking is right next to the entry gate and golf carts are available to assist people with entry. Please have your removable placard displayed on you rearview mirror to be directed to handicap parking.
• There is ample parking available on the Sleep Train Pavilion grounds. Parking is included in the price of your ticket. Tailgating and drinking are not permitted on the Sleep Train Pavilion lots per local ordinances. VIP Parking is available for $40.00. Enter through Gate B and follow the signs.
• You are allowed to bring in food for personal consumption as long as it fits in a one gallon, ziplock bag, plastic grocery bag or a small (six-pack sized) collapsible soft-sided cooler. No hard coolers of any kind are allowed. We require the patron to show the bag and it's contents to a member of our staff when entering the facility, and all items allowed in are at the staff member's discretion. A patron can bring in one factory sealed water bottle, or other non-alcoholic beverage (up to one liter in size). Blanket or sleeping bag for the lawn. Lawn chairs- seats must not be higher than 9" off the ground. PLEASE NOTE: These items are subject to change depending on the event.
• Glass, cans or alcohol. Unsealed plastic beverage containers such as water bottles, etc that have the plastic factory seal broken. Weapons of any kind. Cameras & video equipment. Large ice chests- over 12" diameter or hard-sided. Radios & TVs. Barbecues or hibachis. Footballs, softballs, Frisbees, etc. Skates or skateboards. Animals- exception being seeing-eye dogs.
• Re-entry is not permitted at most events.
• PavilionBoxOffice@LiveNation.com, or call 925-67-MUSIC (68742) Option #3
• 90 minutes prior to show time special service buses from the Concord BART station will begin service directly to the Pavilion. The buses will also return guests to the Concord BART station after the show is over. The cost is $2.50 per person each way. Please note that there is no service for community or parking lot events.
• Smoking is permitted in plaza areas only. Smoking is not permitted in the seating section or lawn.
• The Pavilion opened in 1975 and was designed by Architect Frank O. Gehry. It was created in response to the community's desire to have a venue for the annual Concord Summer Festival. The Pavilion was remodeled in 1996 to increase seating as well as various other improvements.
• Medics are on-site to assist with any issues that occur during the event.
• 3 and under are free.
• No Group Sales
• ATMs are provided in the Pavilion plazas.
• Currently the Sleep Train Pavilion is no longer hiring. Please check back in April 2010
• Parking is included in the price of tickets. VIP Parking is available for $40.00. Enter through Gate B and follow the signs.
• Guest Services is located in the East Plaza and can assist with guest complaints and other requests.
• From Sacramento:
  Take Highway 80 west to Highway 680. Proceed south on Highway 680 across the Martinez Bridge. Take the Highway 4/ Pittsburg Exit. Proceed east on Highway 4 to the Railroad Ave. Exit in Pittsburg. Turn right on Railroad Ave. This becomes Kirker Pass Rd as you leave Pittsburg. Follow Kirker Pass Rd for approximately three miles. The Pavilion will be on your left. Alternate route: Continue south on 680 passed Highway 4. Take the Willow Pass Rd Exit and turn left. Follow Willow Pass Rd east to Gateway Blvd. Take a soft right turn one block to Clayton Rd and make a soft left turn. Take Clayton Rd east to Kirker Pass Rd and turn left. At the second signal light, the pavilion will be at your right.
  
  From the North Bay:
  Cross the Richmond Bridge. Take the Castro St Exit. Follow the signs to the Richmond Pkwy. Take the Richmond Pkwy to Highway 80 east. Take the Highway 4/ Martinez Exit. Take the Railroad Ave Exit in Pittsburg. Turn right on Railroad Ave. This becomes Kirker Pass Rd as you leave Pittsburg. The Pavilion will be on your left.
  
  From the South Bay: Take Highway 680 North. Exit on Ygnacio Valley Rd and turn right. After 8 1/2 miles, the Pavilion will be on your right..
  
  From the Lower Peninsula: From the San Mateo Bridge, take Highway 880 north to Highway 238. Take Highway 580 East to Highway 680 North. Exit at Ygnacio Valley Rd and turn right. After 8 1/2 miles, the Pavilion will be on your right.
  
  From the East:
  Take Highway 4 to the Railroad Ave Exit in Pittsburg. Turn left on California Ave. Turn left on Railroad Ave This becomes Kirker Pass Rd as you leave Pittsburg. The Pavilion will be on your left.
  
  From the West:
  From the Bay Bridge take Highway 580 East to Highway 24. Follow Highway 24 toward Walnut Creek and Highway 680. Look for the Ygnacio Valley Rd exit near the middle lane as the freeways meet. Take the Ygnacio Valley Rd Exit and turn right. After 8 1/2 miles. The Pavilion will be on your right.
• If you need an interpreter for the hearing impaired, please call the box office in advance at (925) 676-8742 for arrangements.
• Concessions are located in the Pavilion plazas and operate throughout the event.
• Forms of acceptable payment The Box Office accepts MasterCard®, Visa®, American Express, Discover, and cash. No personal checks. The Box Office has a service charge of $6.00 per ticket. To avoid the service charge you may purchase your tickets at the Box Office on Sundays from 10:00 a.m. - 2:00 p.m.
• Merchandise is sold in the Pavilion plazas throughout the event.
• Please contact the Box Office for accessible seating locations. 925-67-MUSIC (68742) Option #3
• Event Staff are located throughout the venue for the duration of the event. Look for staff members wearing yellow shirts for assistance.
• Point and shoot digital cameras are allowed when approved by the artist. Professional cameras with extended zoom lenses are not permitted.
• Will call is available 2 hours before show time. Please make sure to have valid picture identification and the credit card used to purchase in order to pick up your tickets
• Call 925-67-MUSIC (68742) for current hours
• Full service restrooms are located in each plaza and at the top of the lawn.