Venue Details

• Except certain family shows, children under the age of five are not allowed in The Opera House. No babies in arms will be allowed. Lap-sitting is not permitted.
• To purchase alcoholic beverages, a patron must present a valid MA Driver's License, MA Liquor ID, U.S. Passport or Military ID, which indicates the patron to be at least 21 years of age. (MA ID cards, duplicate licenses, expired, damaged licenses, and driver's licenses which do not have photos will not be accepted.) Out of state licenses are acceptable only if the patron is at least 21 years of age. Patrons who present an out-of-state drivers license will be required to produce a second form of identification (e.g. credit card). Any patron in the possession of alcoholic beverages on premises may be requested to produce identification that satisfies the foregoing requirements. We will not serve more than two alcoholic beverages per person.
• There are a number of Restaurants in the area: Felt Boston 533 Washington St., Boston, MA Phone: (617)350.5555 www.feltclubboston.com Maggiano's Columbus Ave., Boston, MA, 02116-3910 www.maggianos.com P.F. Chang's Prudential Center 800 Boylston Street Boston, MA 02199 www.pfchangs.com Legal Sea Foods 800 Boylston Street Boston, MA 02199 www.legalseafoods.com Avenue One Boston www.avenueoneboston.com Blu www.blurestaurant.com Jer-Ne http://www.ritzcarlton.com/en/Properties/BostonCommon/Dining/JER-NERestaurantBar
• Whether you are entertaining clients, rewarding valued employees, planning a night on the town with your alumni association or taking a trip with your travel group, we make ordering tickets the easiest part of arranging your next event. Contact Broadway Across America-Boston?s Group Sales Department at (617) 482-8616.
• Pilgrim Parking Garage 1 Avenue de Lafayette www.pilgrimparking.com/facilities/lafayette/index.php Boston Common Garage Charles St. (between Boylston St. and Beacon St.) City Place Garage Charles St. (between Boylston St. and Stuart St.) www.pilgrimparking.com/facilities/cityplace/index.php
• Hyatt Regency Boston One Avenue de Lafayette Boston, MA 02111 617-912-1234 www.hyatt.com Ritz Carlton 10 Avery Street Boston, MA 02111 607-574-7100 www.ritzcarlton.com Omni Parker House 60 School Street Boston, MA 02111 617-227-8600
• The Opera House offers handicapped accessible seating and accommodations for guests with disabilities. There is an elevator in The Opera House and designated wheelchair seats on all levels. Wheelchair seating prices reflect the single ticket price for each section. Seats next to wheelchair seating are available for companions of those patrons in wheelchairs at the single ticket price for that section. Theatre personnel will be able to assist with positioning the wheelchairs inside the theatre.
• Smoking is not allowed in this venue.
• Information for Special Needs Seating Requests: Any patron with a special seating need may call the theatre directly to make the necessary arrangements. All Special Needs seating arrangements are handled by the theatre Box Office directly at (617) 880-2419. Any patron with a special seating need may call the theatre directly to make the necessary arrangements. All Special Needs seating arrangements are handled by the theatre Box Office directly at (617) 880-2419. Hearing Impaired Services / Infrared Listening System: The Opera House is equipped with an infrared listening system for the hearing impaired. Headsets are available for this system at the coat check free of charge. These headsets amplify (to the desired level) the sound from the stage. Note: Patrons with special needs may be admitted to the theatre prior to the general public whenever possible. They should speak to an usher at the door and they will notify the management to handle the request.
• Guests may check all items not allowed in the venue at the Coat Check. The price of this service is $1.00 per item.
• There is no ATM inside the theatre. An ATM machine is available directly across Washington Street on Ave. de Lafayette.
• From the North:
  Take 93 South to Exit 22 (left exit for South Station, Kneeland Street). At 4th light take right onto Kneeland Street. At the third light take a right onto Washington Street. The Opera House will be on your left after the third traffic light.
  From the South:
  Take 93 North to Exit 20 (South Station). Stay in left hand lane, and take a left onto Kneeland Street. At the seventh light, turn right onto Washington Street. The Opera House will be on your left after the third traffic light.
  From the East:
  Take the Mass Pike to South Station exit. At traffic light, take a left onto Kneeland Street. At seventh light, take right onto Washington Street. The Opera House will be on your left after the third traffic light.
  From the West:
  Take the Mass Pike to exit 24A (South Station). At traffic light, take a left onto Kneeland Street. At seventh light, take right onto Washington Street. The Opera House will be on your left after the third traffic light.
• There will be no re-entry once you have been admitted to this venue.
• The Opera House is located near Downtown Crossing and within walking distance from the Park Street, Boylston Street, Chinatown and Downtown Crossing T Stations.
• The Opera House has merchandise booths located on the main lobby for most shows and on other levels for selected shows.
• Photography is prohibited.
• Please pick up tickets 1 hour prior to show. Customers must present photo ID, actual credit card used to purchase tickets and confirmation number.
• Phone: (617) 259-3400 539 Washington Street Boston, MA 02111
• 10:00 a.m. - 6:00 p.m. or half-hour after curtain time - Monday - Saturday. 12:00 p.m. - 6:00 p.m. or half-hour after evening curtain rises, whichever is later on Sundays with performances.
• Security staff is present at all Opera House shows.
• The Opera House opened in 1929 in grand style. Originally called the B.F. Keith Memorial Theatre, the theatre was designed by the renowned architect Thomas Lamb. It was built by Edward Albee (great-grandfather to the playwright of the same name) in honor of his business partner and friend, B.F. Keith. They were extremely successful vaudeville entrepreneurs operating over 400 theatres in North America, and several theatres in Boston. Before it was restored in 2003/4, the theatre had gone through many changes. Soon after it opened, vaudeville's popularity waned. The heyday of movies arrived and the theatre became a movie palace, a concert hall, and later in life was the home to Sarah Caldwell?s Opera Company of Boston. The theatre was shuttered for almost 13 years, empty and in disrepair, before the restoration began to rescue this architectural gem.
• Restrooms are located on the upper and lower levels of the theatre. All levels are accessible by elevator.
• We have concessions on every level of The Opera House. Beverages and snacks are allowed inside the theatre for most performances.
• Acceptable forms of payment include: Visa(R), MasterCard(R), American Express, and cash. There is no service charge for single tickets when purchased in person at the Box Office.