Box Office

4 Championship Dr., Auburn Hills, MI 48326 (248) 377-0100

Box Office Hours

Monday - Friday
9:00 a.m. - 6:00 p.m. (or 30 minutes after event conclusion)

Saturday
9:00 a.m. - 4:00 p.m. (or 30 minutes after event conclusion)

Non-Event Sundays
Closed

Sundays With Events
9:00 a.m. - 30 minutes after event conclusion

Forms of acceptable payment

Tickets may be purchased using cash, personal checks, American Express, Visa, Mastercard and Discover.

TicketMaster outlets accept cash, American Express, Visa and Mastercard.

First day sales for events are available by cash or credit card.

Personal checks are not accepted for events that are less than 7 days away.

We do have gift certificates available in any denomination which can be used to purchase tickets for any events at The Palace, DTE Energy Music Theatre, or Meadow Brook Music Festival, for purchases at Palace Locker Room Store within the Palace, or for purchases in the Palace Grille.

Will-Call Tickets

Tickets that are purchased by phone without time to safely mail or tickets left by someone are considered will-call tickets. A picture ID and the credit card used to purchase the tickets are required to pick up purchased will-call tickets.

Patrons with will-call tickets that were purchased over the phone by TicketMaster may pick up their tickets 90 minutes prior to the event start time.

Patrons who purchased tickets over the phone from The Palace of Auburn Hills, DTE Energy Music Theatre Music Theatre or Meadow Brook Music Festival may pick up their tickets at any time during regular business hours.

Tickets that are left by team players or touring personnel usually arrive in the box office approximately one hour before the scheduled start time. The box office usually does not know the names for who the tickets will be left under that are given by the players or touring personnel until the actual tickets are received in the box office.

Will-call tickets may be picked up at any of the box offices where the event is scheduled. Tickets left by players or touring personnel may be picked up at The Palace West Box Office, DTE Energy Music Theatre, East Box Office, and the only Meadow Brook Music Festival Box Office. Now patrons can also pick up will-call tickets for all three venues at these Locker Room stores:

Great Lakes Crossing (248) 334-3825
Kensington Valley Mall (517) 545-9063 (Not Available at the Macomb Mall Store)

Where to stay

AmeriSuites
1545 North Opdyke Road
Auburn Hills, MI 48326
(248) 475-9393

Best Western Palace Inn
2755 Lapeer Road
Lake Orion, MI 48360
(248) 391-2755

Best Western Concorde Inn
1919 Star-Batt Drive
Rochester Hills, MI 48309
(248) 299-1210

Comfort Suites
1565 North Opdyke Road
Auburn Hills, MI 48326
(248) 370-0200

Hampton Inn
1461 N Opdyke Rd
Auburn Hills, MI 48326-2680
(248) 370-0044

Hilton Suites - Auburn Hills
2300 Featherstone
Auburn Hills, MI 48326
(248) 334-2222

Detroit Marriott Troy
200 W. Big Beaver Road
Troy, MI 48084
(248) 680-9797
www.troymarriotthotel.com

Marriott at Centertpoint
3600 Centerpoint Parkway
Pontiac, MI 48341
(248) 253-9800

Wingate Inn
2200 Featherstone Road
Auburn Hills, MI 48326
(248) 334-3324