In early 2010, Live Nation and Ticketmaster joined forces to connect you to a world of exciting events and offers with more choice, better service, and greater transparency. Your credit card statement says Ticketmaster because LiveNation.com is using the Ticketmaster checkout system - your Live Nation tickets are good to go!

Internet presales give you exclusive online access to tickets before they go on sale to the general public! To participate you need a special password, which is provided by us, by the artist, or by another presale sponsor (such as a promoter or radio station).

So how do you score presale passwords for access to advance tickets? Be prepared!

Live Nation presales: If you're a My Live Nation accountholder and we're holding a presale for a show coming your way, you may receive an email alert that includes the must-have password. Make sure you're always in the loop - sign up for a My Live Nation account now! Need a presale password now? No problem! The Live Nation presale password for the month is either magnet or flute.

Fan club presales: Join the club and get the heads-up on members-only presales and passwords for your favorite artist.

Radio station presales: Usually, you have to get on the station's mailing list to take part in their concert presales. Visit the station's website for details on signing up and securing passwords.

Citi® presales: Citi credit card holders can count on exclusive presales, with an easy way to take part every time: your unique presale password is the first six digits of the account number on the front of your card.

Stay on top of presales for Live Nation events - become our fan on Facebook or follow us on Twitter!

Online Orders Most tickets bought on LiveNation.com will automatically appear in your My Live Nation account. Click "My Live Nation" at the top right of any page on our site and sign in to view the tickets under "Order History." You can confirm your purchase along with delivery status, seat locations, total charges, and more!

Phone Orders Sign in to your My Live Nation account, click "Order History" on the right, and use "Search for Phone or Online Orders" located at the bottom of the page. Just enter your phone and credit card numbers (exactly as you entered them when you bought your tickets), select the state where the event takes place, and presto!

Don't have a My Live Nation account yet? Get yours now!

Online Orders: No email? No problem! Print your tickets right now when you sign in to your My Live Nation account:

1) Click "My Live Nation" at the top of LiveNation.com
2) Click "Print My Tickets" under "My Account" on the right

Phone Orders: If you don't have the email with your tickets attached as a PDF file - or you do but the attachment isn't there - we're here to help. Please tell us now and someone from Ticketmaster Fan Support will come to the rescue!

Is your event today? Give us a call at 800-653-8000 - we won't let you miss it.

Please make sure you're using Adobe Acrobat Reader 5.0 or higher. You can get it for free here. And if you're using Microsoft Internet Explorer, please make sure it's version 5.5 or higher. Upgrade for free here. Still can't print? Tell us and someone from Ticketmaster Fan Support will come to the rescue!

Is your event today? Give us a call at 800-653-8000 - we won't let you miss it.

If your show is in the next 24 hours, call us! We won't let you miss it.

Did you know that for all UPS orders, once we ship your tickets you can track them every step of the way at UPS.com? Be sure to use your entire Live Nation order number as your UPS reference number (e.g. 1-23456/FLO).

If for some reason you can't track your tickets, please tell us.

Citi presales give Citi credit card holders first dibs on seats for hot shows! During exclusive Citi presales, card holders get access to select tickets before the general public. To buy Citi presale tickets, you need a Citi credit card (your unique password is the first six digits of the account number on the front of your card).

Stay on top of presales for Live Nation events - become our fan on Facebook or follow us on Twitter!

To edit information on a current order, please contact us with the changes and your order number now!

You can edit your personal or billing info anytime by signing in to your My Live Nation account, but it will apply to future orders only.

You sure can! Find a retail location close to home, work, or the venue now.

Buying tickets for a high-demand show? Please arrive at the retail location no more than one hour before the onsale time (no overnight camping allowed!). If there are two or more fans on hand, a random number lottery will be used to determine your place in line.

Psst: Although onsales vary, many shows go on sale at 10 AM or noon on Fridays, Saturdays, and Mondays.
In case you're wondering, you can't call a retail location for tickets - you have to buy them in person. For all phone purchases, please call 800-745-3000

The will call window should be easy to find - it's usually near the venue's main entrance - and will call tickets are typically available an hour before the event.
Please don't leave home without these three things - you'll need them to claim your tickets!

• Your photo ID
• Your Live Nation order number
• The credit card you used to buy the tickets

If you prefer to pick up your tickets before the day of the event, please contact the venue for box office rules and hours.
For events in Canada: You have the option to pick up your tickets at a Canadian Ticket Centre, even if you selected will call as your delivery option.